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Grand Hotel del Mare Resort & Spa

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Photo gallery for Grand Hotel del Mare Resort & Spa

Private beach, black sand, sun loungers, beach umbrellas
Alcove Suite (Spa/Club Lounge Access) | View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Alcove Suite (Spa/Club Lounge Access) | View from room
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly

Explore the area

View in a map
Via Portico Della Punta 34, Bordighera, IM, 18012
  • Place, Giardino Esotico Pallanca
    ‪3 min walk‬
  • Place, Villa Garnier
    ‪16 min walk‬
  • Place, Bordighera Port
    ‪19 min walk‬

Room options

View all photos for Camera Matrimoniale Prestige con Vista Mare

Camera Matrimoniale Prestige con Vista Mare | Egyptian cotton sheets, premium bedding, down comforters

Camera Matrimoniale Prestige con Vista Mare

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Riviera Superior Room First Floor with Side Sea View

Riviera Superior Room First Floor with Side Sea View | Egyptian cotton sheets, premium bedding, down comforters

Riviera Superior Room First Floor with Side Sea View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Camera Deluxe Matrimoniale con Balcone e Vista Mare

Camera Deluxe Matrimoniale con Balcone e Vista Mare | Egyptian cotton sheets, premium bedding, down comforters

Camera Deluxe Matrimoniale con Balcone e Vista Mare

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Sea View

Family Suite, Multiple Beds, Sea View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Multiple Beds, Sea View

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for King Double Sea Room (Spa/Club Lounge Access)

King Double Sea Room (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

King Double Sea Room (Spa/Club Lounge Access)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Junior Suite (Spa/Club Lounge Access)

Executive Junior Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Executive Junior Suite (Spa/Club Lounge Access)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Suite (Spa/Club Lounge Access)

King Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

King Suite (Spa/Club Lounge Access)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Alcove Suite (Spa/Club Lounge Access)

Alcove Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Alcove Suite (Spa/Club Lounge Access)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Romantic King Suite (Spa/Club Lounge Access)

Romantic King Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Romantic King Suite (Spa/Club Lounge Access)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite con Terrazza (Spa/Club Lounge Access)

Suite con Terrazza (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Suite con Terrazza (Spa/Club Lounge Access)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Queen Park Suite (Spa/Club Lounge Access)

Queen Park Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Queen Park Suite (Spa/Club Lounge Access)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Exclusive Suite, Hot Tub

Exclusive Suite, Hot Tub | Egyptian cotton sheets, premium bedding, down comforters

Exclusive Suite, Hot Tub

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Apartment Suite (Spa/Club Lounge Access)

Apartment Suite (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Apartment Suite (Spa/Club Lounge Access)

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite con Terrazza Vista Mare (Spa/Club Lounge Access)

Suite con Terrazza Vista Mare (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Suite con Terrazza Vista Mare (Spa/Club Lounge Access)

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidenziale (Spa/Club Lounge Access)

Suite Presidenziale (Spa/Club Lounge Access) | Egyptian cotton sheets, premium bedding, down comforters

Suite Presidenziale (Spa/Club Lounge Access)

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite Angolare con Vista Mare

Junior Suite Angolare con Vista Mare | Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Angolare con Vista Mare

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bordighera

Grand Hotel del Mare Resort & Spa places you next to Giardino Esotico Pallanca and within a mile (2 km) of other popular attractions like Bordighera Port. This 66-room, 5-star hotel has a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Giardino Esotico Pallanca - 3 min walk - 0.2 miles
  • Villa Garnier - 16 min walk - 0.9 miles
  • Bordighera Port - 19 min walk - 1.0 mile
  • Bordighera Beach - 10 min drive - 1.2 miles
  • Mercato Coperto Bordighera - 11 min drive - 1.4 miles

Getting around

  • Vallecrosia Station - 6 min drive
  • Cote d'Azur Airport (NCE) - 57 min drive

Restaurants

  • ‪Bar Eden - ‬4 min drive
  • ‪La Piazzetta - ‬18 min walk
  • ‪Romolo - ‬3 min drive
  • ‪Ristorante La Reserve - ‬19 min walk
  • ‪Amarea - ‬3 min drive

About this property

Grand Hotel del Mare Resort & Spa

Guests of Grand Hotel del Mare Resort & Spa have access to a private beach, a full-service spa, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 170 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect 40-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, espresso makers, and free newspapers.
A private beach and a health club are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Hotel Parigi & Spa
Bordighera
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 334 reviews
$191 nightly
The price is $217
Jun 8 - Jun 9
Total with taxes and fees
Hotel Parigi & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Veranda Restaurant
  • Lounge Bar & Terrace

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Art supplies
  • Changing table
  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1964
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50.00 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 150.0 per night
  • Cribs/infant beds are available for EUR 95.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 15 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 95.0 per day
  • Rollaway bed fee: EUR 150.0 per night
  • Spa fee: EUR 25 per person per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number IT008008A1OIUM3WG9

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand del Mare Bordighera

Grand Hotel del Mare Resort

Grand Hotel del Mare Resort Bordighera

Grand Hotel Mare Resort Bordighera

Grand Hotel Mare Resort

Grand Mare Bordighera

Grand Hotel del Mare Resort Spa

Del Mare & Spa Bordighera

Grand Hotel del Mare Resort & Spa Hotel

Grand Hotel del Mare Resort & Spa Bordighera

Grand Hotel del Mare Resort & Spa Hotel Bordighera

Frequently asked questions

Are free cancellation options available at Grand Hotel del Mare Resort & Spa?

Grand Hotel del Mare Resort & Spa provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel del Mare Resort & Spa?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel del Mare Resort & Spa on Jun 2, 2026 start from $442, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grand Hotel del Mare Resort & Spa?

This hotel is located in Bordighera, just steps from Giardino Esotico Pallanca. You'll also find Ventimiglia Market and Villa Garnier within a short drive.

Is parking available on site at Grand Hotel del Mare Resort & Spa?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Grand Hotel del Mare Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, detox wraps, and couples treatments.

Does Grand Hotel del Mare Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, a private beach, and an ocean-view restaurant at this hotel.

Does Grand Hotel del Mare Resort & Spa feature a casino on the premises?

No, Grand Hotel del Mare Resort & Spa doesn't have a casino.

Is there an indoor pool at Grand Hotel del Mare Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from April until October.

What do couples enjoy most about Grand Hotel del Mare Resort & Spa?

At this waterfront hotel, there are many amenities for couples, including champagne service and in-room massages in each guestroom, and some feature sea view.

Are there hot tubs at Grand Hotel del Mare Resort & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Grand Hotel del Mare Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Hotel del Mare Resort & Spa has 2 restaurants, and serves free buffet breakfast each morning.

Does Grand Hotel del Mare Resort & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Grand Hotel del Mare Resort & Spa for a fee of EUR 50.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Grand Hotel del Mare Resort & Spa?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hotel del Mare Resort & Spa?

The closest major airport to Grand Hotel del Mare Resort & Spa is Cote d'Azur Airport (NCE), which is about 25 mi away.

Are there rooms with balconies that I can book at Grand Hotel del Mare Resort & Spa?

Yes, some guestrooms at Grand Hotel del Mare Resort & Spa offer a furnished balcony and may feature sea views.

Does Grand Hotel del Mare Resort & Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Hotel del Mare Resort & Spa.

Grand Hotel del Mare Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 471 reviews
Rating 8 - Good. 122 out of 471 reviews
Rating 6 - Okay. 39 out of 471 reviews
Rating 4 - Poor. 18 out of 471 reviews
Rating 2 - Terrible. 8 out of 471 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Views were amazing
Stayed 1 night in May 2025

6/10 Okay

Gerald J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overpriced food and drinks
Stayed 2 nights in Mar 2025

2/10 Terrible

Elena

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I would leave a 5 star,even they don’t have a beach and it’s impossible to swim because of rocks and access to the beach is very difficult,but they don’t advertise it! The hotel itself knew better days,definitely not 5 stars.But I would swallow all those things if I didn’t have an interaction with Arshad front desk receptionist.He was acting nasty arrogant even belligerent when I approached before leaving to clarify hidden the charges.It was a scary and very disappointing experience for us regular Italian visitors.Italians are famous for welcoming,but that was not the case with Arshad.He was pretending that he is is the boss.Front desk called after with apologies but unfortunately aftertaste is left.I would not recommend this place for stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

8/10 Good

Harold

Stayed 2 nights in Sep 2023

10/10 Excellent

Oksana

Stayed 5 nights in Jul 2023

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was terrific and offered a great deal. The only incident was when the staff that did the laundry charged over 70euros more as they checked a box on my laundry sheet stating I wanted expedited service. And the laundry came back wet. They quickly resolved the issue by taking away the upcharge and taking our clothes back and drying them completely.
Stayed 3 nights in May 2023

2/10 Terrible

Mor

Disliked: Staff & service, property conditions & facilities, room comfort

Not a 5 star hotel. Maybe 2.

Worst hotel ever. Feels like it is stuck in the 80’s - Everything is old. No hot water in the shower. They told us to take a shower in the spa. AC didn’t work and it was very hot in The night. Breakfast was not tasty. At least we got a discount in the end. Still - not worth it.
Stayed 1 night in Apr 2023

2/10 Terrible

marcela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
YOU CANT USE THE SPA unless you are staying on the top suites. Spa access is reserved for VIP suites only, SPA has only space for 8 people per day meaning most likely it will be taken by the VIPS. If there is space, then you must know that SPA is NOT included, it costs 20 euros per person. Service is like highway hotels, not 5-star service.
Stayed 1 night in Oct 2022

10/10 Excellent

Morris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In total very good experience
Stayed 5 nights in Sep 2022

8/10 Good

Harold

Stayed 2 nights in May 2022

10/10 Excellent

Broderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

spectacular hotel

We had an amazing time at the hotel with our family. It’s a beautiful hotel, in a beautiful location
Stayed 3 nights in May 2022

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plush luxury at a price

The resort is very nice: plush, comfortable and excellent service throughout the location. Personally we didn’t like the pool set up and we found the food and drink expensive. The beach club is a climb down but very nice. Very nice room with sea view with a really comfortable bed.
Stayed 2 nights in Aug 2021

2/10 Terrible

Jaspar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triste

Lleguemos y nos dimos cuenta que no era un hotel de 5 estrellas. Era complicado comunicar con el staff en Inglés, recepción tardó mucho, no era posible ayudarnos conseguir pruebas de PCR. El cuarto era fatal, piso levantado, regadera sucia, sabanas horribles, almohadas peor. La cena fue lo peor- los postres miserables. No hubo nadie de salvavidas para cuidar los niños en la alberca - algo que nos habían comentado en recepción que si existía. El desayuno un caos - nada de organización Todo fue un gran pérdida de tiempo y dinero
Stayed 1 night in Aug 2021

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was when we dropped off our clothing for laundry service they seemed to have forgotten about it. They said tomorrow afternoon and I said that only works if we book another night. They promptly got them done although still somewhat damp when we got them. Other than that small glitch they did an awesome job.
Stayed 1 night in Oct 2019

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent the only drawback was getting the laundry done. We left them the bag at 8:30 when they were cleaning the room and they seemed to have forgotten about it. When I called the desk they were great about getting it back to us only still wet. Not much of a problem but worth noting.
Stayed 1 night in Oct 2019

10/10 Excellent

Court

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cellent

Excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good nothing to complain about.Staff, food and facilities top class. We have been there 4 time now and never a problem.
Stayed 8 nights in Sep 2019

10/10 Excellent

Pete, Geneva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, especially the cat park attendant. Cleanliness. Views over the sea. Garden area very nice
Stayed 3 nights in Sep 2019

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, but room for staff improvement

The hotel itself was fantastic. Comfortable, in a great location and with good facilities. What let it down was the attitude of the hospitality staff. With one or two exceptions the serving staff seemed to have little interest in their work and no interest in the guests, and virtually ignored you as they passed (never a “bon journo”) and virtually grunted when we asked for more coffee or wanted to order food at the pool bar. We felt that we were living in a separate universe from the staff and ceased trying to engage them in conversation except for what was totally necessary for our needs. The exceptions were the porters and reception staff and the bar man in the lounge, who were very pleasant. We also felt that for a five star hotel the food, considering the prices charged, was below standard for a five star hotel. The range on offer was limited and the quality and presentation sub standard. I could not finish one dish I was served as the veal was too tough to eat. It was taken away, but no apology was offered.
Stayed 3 nights in Jul 2019

10/10 Excellent

RENA CHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious hotel - ocean view

We enjoyed our stay here. The view is beautiful- our room overlooked the pool and the ocean. The hotel Is very nice, we could park right in front of the hotel and the setting was amazing. The service was very helpful. The breakfast was very good - includes omelettes with choice of ingredients and lots of pastries and fruit and meats and cheeses to choose from.
Stayed 1 night in Apr 2019