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The Pavilion Hotel

3.0 star property
Boardwalk/promenade hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Pavilion Hotel

Reception
Lobby sitting area
Front of property
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Sandakan, Sabah, 90000
  • Place, Sandakan Memorial Park
    ‪8 min walk‬
  • Place, Sandakan Harbour Mall
    ‪14 min drive‬
  • Place, Sepilok Orangutan Rehabilitation Centre
    ‪21 min drive‬
  • Airport, Sandakan (SDK)
    ‪5 min drive‬

Room options

View all photos for Standard Queen No Window

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen No Window

  • Sleeps 2

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Queen Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room, No Windows

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen Room, No Windows

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Family Room (Queen + Single)

Free toiletries, hair dryer, bidet, towels

Family Room (Queen + Single)

  • Sleeps 3

About the neighborhood

Sandakan

Located within a leisurely stroll of Sandakan Memorial Park, The Pavilion Hotel is within a few miles (5 km) of Sandakan Rainforest Park. This 3-star hotel has 90 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Sandakan Memorial Park - 8 min walk - 0.5 miles
  • Sandakan Harbour Mall - 14 min drive - 8.3 miles
  • Rainforest Discovery Centre - 15 min drive - 9.7 miles
  • Sepilok Orangutan Rehabilitation Centre - 21 min drive - 10.6 miles
  • Labuk Bay Proboscis Monkey Sanctuary - 42 min drive - 25.9 miles

Getting around

  • Sandakan (SDK) - 3 min drive

Restaurants

  • ‪Hameed Curry House - ‬3 min walk
  • ‪Sandokan Restaurant - ‬12 min walk
  • ‪Kedai Batu - ‬17 min walk
  • ‪Restoran D'Azura - ‬3 min walk
  • ‪Restoran Nasi Ganja Sandakan - ‬4 min walk

About this property

The Pavilion Hotel

Boardwalk/promenade hotel with spa services and a 24-hour front desk
Guests of The Pavilion Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have free toiletries and bidets. Electric kettles, safes, and desks are other standard amenities.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

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Reception
Gloria Swiss Hotel & Apartment Sandakan
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  • Free WiFi
  • Air conditioning
  • Business services
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Gloria Swiss Hotel & Apartment Sandakan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade

Spa

  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Pavilion Hotel Sandakan
Pavilion Sandakan
The Pavilion Hotel Hotel
The Pavilion Hotel Sandakan
The Pavilion Hotel Hotel Sandakan

Frequently asked questions

Is free cancellation available at The Pavilion Hotel?

The Pavilion Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near The Pavilion Hotel?

This hotel is located in Sandakan within a short 10-minute walk of Sandakan Memorial Park. Sandakan Rainforest Park is also within a driving distance of 2.8 mi.

Will I be able to park at The Pavilion Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Pavilion Hotel?

Spa services at the hotel include reflexology and massages.

Does The Pavilion Hotel include a casino on the premises?

No, The Pavilion Hotel doesn't have a casino.

Will I find an indoor pool at The Pavilion Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Pavilion Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a restaurant and reflexology.

Are there hot tubs at The Pavilion Hotel?

No, this hotel doesn't have a spa tub.

Does The Pavilion Hotel have a restaurant that serves breakfast?

No, The Pavilion Hotel doesn't have a restaurant that serves breakfast.

Will The Pavilion Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Pavilion Hotel.

Does The Pavilion Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Pavilion Hotel?

The closest major airport to The Pavilion Hotel is Sandakan (SDK), which is 2 mi away (3 minutes by car).

Can I book a room with a balcony at The Pavilion Hotel?

No, there aren't any guestrooms with balconies at The Pavilion Hotel.

The Pavilion Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 23 out of 77 reviews
Rating 4 - Poor. 11 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Traveled with family
Disliked: Property conditions & facilities
It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star though
Stayed 1 night in Aug 2025

8/10 Good

Lily

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dávid

Stayed 1 night in May 2025

6/10 Okay

Ambre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you just want a bed for a night it is fine. Definitely wouldn’t want to stay longer. Breakfast was very basic no cereal or milk, only 1 fresh fruit papaya I think. Probably wouldn’t stay again but conveniently located to airport.
Stayed 1 night in Apr 2025

8/10 Good

Omar

Traveled with family
Pros are proximity to the airport, and available free shuttle to the airport as well. Otherwise an average 2 star hotel. Cons Breakfast is a buffet style with Rice, Noodles and Vegetables, and Chicken. Eggs are boiled but almost RAW. You can toast your own bread with butter and jelly. Coffee is ok. The rooms are not very clean. Ours was a Non-smoking on the 4th floor, but it smelled like cigarettes. There is Hot water in the shower. Only one half used roll of toilet paper was available. You get bath towels, but no face or hand towels are available. The neighborhood around stinks like sewer but you can find a few places to eat. Overall the place is convenient for an overnight stay before your flight.
Stayed 1 night in Jul 2024

6/10 Okay

Lars

Traveled with partner
Okay for the Price
Stayed 1 night in Jan 2024

2/10 Terrible

Dirk

Disliked: Cleanliness, property conditions & facilities
The rooms and hotel facilities were very dirty. Carpets haven’t been vacuumed in weeks, the glasses were dirty the bed head was stained.
Stayed 1 night in Jan 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Love t room. Comfortable & clean
Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2023

6/10 Okay

Ten Siw

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Wong teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shuttle free to airport

During PKPP, breakfast was not provided but it was changed to lunch or dinner. The meals provided delicious. The hotel also free shuttle to airport.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staf
Stayed 1 night in Dec 2019

8/10 Good

Lee

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very good value for money. Close to airport and lots of local places to eat nearby
Stayed 1 night in Oct 2019

4/10 Poor

Darussalam, Miri

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Poor maintenance
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the airport. Plenty of restaurants around (walking distance). Easy to get grabcar. Highly recommended. Will stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Albert

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Good. Only the condition of room it too old.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Jack

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2019

8/10 Good

NORHANISHAH

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 11 nights in Apr 2019