I like to stay…
No toiletries except soap. Not even a coffee maker in the room
I was charged twice. I even told the clerk when I checked in that I prepaid. She insisted I had not. Only after checking my cards and calling back to the night auditer did I get it corrected. This took me an additional 30 minutes and a walk to the desk at 12:30 am. They didn’t even apologize, but acted like this was routine..
My family and I stayed here for a weekend. At check in the person who helped me was a tad rude and just seemed to really not want to be there but he also seemed pretty busy and working alone. Our non-smoking rooms REEKED of smoke and caused us all (especially my kids) to have really bad allergies/congestion when we woke up. There was a roach in our room and that was gross! The lights in the bathroom didn't work and the AC barely made our room cool. We had only 1 pillow on each bed and when we asked for more the front desk just said "we don't have any" and hung up. The pool was also very disgusting and not open. I've stayed at other Motel 6's and haven't been this disappointed. They could do so much better. It is only 3 miles from the Mexican border and was only 4 miles from the wedding we were attending so it was convenience why we stayed there.
There were hairs all over the place. The floor was DIRTY! I was told I’d be given a non smoker room & it was NOT! I demand compensation!
The flooring was damaged inside our room. Towels were old and dingy. The TV seemed to be broken also. The colors were in and out. Not enough power outlets. We had to unplug the TV to charge phones.
The noise from room upstairs is too high. Room needs insulation
Exactly what i expected, clean room and nice staff.
The bathromm has moho and the floor does not look very clean. The power slot aside the bed does not work unless the light is on.
I'm a frugal kind of person so a night or two stay in an inexpensive hotel is not critical. But this stay did not meet my humble expectations. The room I had was what I would likened to conditions at Shawshank if there is such a place. Bathroom was one large shower stall with a sink and toilet. Bed was like sleeping on a mattress filled with Spanish Moss. I would just say....avoid room 105. Other than that...okay
One of the beds was not made, the boards under the sink in the bathroom were lifted up alittle due to water being absorbed.
The bed was neat and clean, but not very comfortable.
Decent hotel and everything that goes with hotels.
Clean and safe very friendly helpful staff im so happy be part of the motel 6 family
Happy Prompt Customer Service. Walking distance from shopping and border
Motel 6 San Ysidro, CA - San Diego - Border places you within a short walk of Las Americas Premium Outlets and within a mile (2 km) of Tijuana Customs - Garita El Chaparral. This 103-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Free local calls are also standard.
Guests staying at Motel 6 San Ysidro, CA - San Diego - Border enjoy free WiFi in public areas, laundry facilities, and a vending machine. Free parking is included with your stay. The 24-hour front desk has staff always at the ready.
I like to stay…
No toiletries except soap. Not even a coffee maker in the room
Dear Marina,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!
I was charged twice. I even told the clerk when I checked in that I prepaid. She insisted I had not. Only after checking my cards and calling back to the night auditer did I get it corrected. This took me an additional 30 minutes and a walk to the desk at 12:30 am. They didn’t even apologize, but acted like this was routine..
Dear Randall,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.
My family and I stayed here for a weekend. At check in the person who helped me was a tad rude and just seemed to really not want to be there but he also seemed pretty busy and working alone. Our non-smoking rooms REEKED of smoke and caused us all (especially my kids) to have really bad allergies/congestion when we woke up. There was a roach in our room and that was gross! The lights in the bathroom didn't work and the AC barely made our room cool. We had only 1 pillow on each bed and when we asked for more the front desk just said "we don't have any" and hung up. The pool was also very disgusting and not open. I've stayed at other Motel 6's and haven't been this disappointed. They could do so much better. It is only 3 miles from the Mexican border and was only 4 miles from the wedding we were attending so it was convenience why we stayed there.
There were hairs all over the place. The floor was DIRTY! I was told I’d be given a non smoker room & it was NOT! I demand compensation!
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
The flooring was damaged inside our room. Towels were old and dingy. The TV seemed to be broken also. The colors were in and out. Not enough power outlets. We had to unplug the TV to charge phones.
Thank you for positively rating your stay!! Nancy Y. #Team6
The noise from room upstairs is too high. Room needs insulation
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6
Exactly what i expected, clean room and nice staff.
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6
The bathromm has moho and the floor does not look very clean. The power slot aside the bed does not work unless the light is on.
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6
Hi Maria, Thank you for the perfect rating! Lilith #Team6