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I LIKE EVERTHING, BEEN COMING FOR YEARS TO THE SAME HOTEL.. THIS IS THE BEST HOTEL, NOTHING TO COMPLAINT
I was there for 10 days, have no complains but one, the area is pretty safe, close to stores and places to eat, the Hotel restaurant serves good food, fresh salad and always have room service if you want to eat in the comfort of your room, front desk personnel is polite as you should expect on any hotel. The only complain was two nights on the row there were parties at a hotel, one of them was a wedding, the music was loud and stopped at 11:00 PM so could not rest before that, even with that people seem to be well behaved which is always a plus after a party
I have been a guest there in the last 4-5 years and my experience has been great.
During my second day of my five-day stay, I was bitten by some kind of insect , which I was never able to see. I informed the hotel's management of this situation, but they could only offer to change the sheets on the bed. There were no more available rooms at that time. This was a very disappointing stay. I thought that this would never happen to me at this particular location. I will never come back to this hotel.
Hotel Novo may have the best service in the entire continent. And it's not fake service either, groveling for tips or giving mechanical greetings. It's like being part of a family. The social areas are beautiful and there's a little pool that forms the centerpiece of extravagant tropical vegetation. The rooms are adequate, very clean, but a bit on the spartan side. I've stayed before in the suites, which have a kitchen and living room, and I recommend those for longer stays. This time, I had a room by the pool, and the outdoor space became my living room. The Internet was very spotty, and the hotel now has an annoying system in which one has to enter a code. The code changes and one evening, I was left without Internet because the desk didn't have any new codes (it eventually got me one). The breakfast buffet is delicious and hearty. The hotel is best for journalists, NGOs, and longish stays.
I was very pleased with the location of the hotel. I love the breakfast, even though they could have more choices as far as fruits offerings. very cozy......this is the fourth time I stay at this hotel.
This is a great place for people like me who love Ecological and Natural place to stay. Very quite and its restaurant have excellent local exotic food. Breakfast is good enough and this hotel have all the details of 5 luxury hotel such as Wake Up call, Security box and clean rooms.
Though the floor was not clean enough to walk on bare feet, the room was spacious for the price and had its convenient kitchen as well as all the necessities. The hotel is a bit away from old city center, but it has good, quiet and secure atmosphere.
Not a good hotel to stay if you are only spending the night and need to go back to the airport the next day, what you save on the room rate is lost when paying for the taxi to and from the hotel.
La refrigeradora no funcionaba ni tampoco la secadora de pelo, se reporto y no lo cheqeuaron
Novo Hotel & Suite places you within a 15-minute stroll of popular sights such as Monumento al Salvador del Mundo and Metrocentro. This 3-star aparthotel has 49 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.
Free full breakfast is served each morning from 6:30 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Each apartment is air-conditioned and features a kitchen and space to spread out with a living room. Guests can enjoy cable TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free bottled water and a safe.
At Novo Hotel & Suite, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 30 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.