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Recent guest reviews

I didn’t think the pool was in the right position in front of the outdoor restaurant

I liked their pupusas very very very very very much

The pool is a bathtub now that it has been remodeled

it’s pretty good and very good food and all thing are good there

Great experience, service was very good and helpful. Food was also good. Atmosphere was nice with a a good coffee shop downstairs in the lobby.

I had a good time there. I like it everything there!!!

we were at the bar and we found a gum on our drink, it was disgusting!!!! All they said was we are sorry, we don't know how this happen NOT COOL AT ALL. The room was clean but the towels were a bit outdated and the room had a weird scent but eventually I got use to it.

Perfect location. It is located in a very safe area and close to restaurants and bars. Great customer service. Rooms are clean and nice. Excellent choice!

It was great because it a big hotel and you can spend days inside the property and enjoy the facilities like pool, restaurant, bar, and green outdoor areas without leaving the hotel.

This is my favorite full service hotel to stay at in San Salvador. The staff is incredible and has always gone out of their way to handle any request and they seem very happy to do so. The rooms and grounds are beautiful and I suggest requesting a room with a volcano view. The food is definitely on the expensive side but there are plenty of options next door in the modern and convenient Plaza Futura. My only issue was the lack of hot water for the shower but there was no problem with the sink for some reason. To be fair, I didn't not mention this to the staff and perhaps there may not have been a problem in another room. I will continue to book my bi-yearly trips at the Crowne.

Llegamos a 3 pm y no estaba lista la habitación y nos dijeron que tardaria 30 min y la entregaron a las 4:40. Y en la puerta habian dejado platos sucios.

Me gusto todo personal muy ambles y un lugar super lindo lo recomiendo 👌

89 Av Norte y 11 Calle Poniente San Salvador SS

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Crowne Plaza Hotel San Salvador places you next to Plaza Futura and within 2 miles (3 km) of other popular attractions like Bicentennial Park. This 4-star hotel has 198 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All 198 air-conditioned rooms provide iPod docks, coffee makers, and laptop-compatible safes. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include phones, ironing boards, and desks.


Property features

At Crowne Plaza Hotel San Salvador, guests enjoy an outdoor pool, a fitness center, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for SVC 28.00 per vehicle one-way. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and a computer station.

Room options

Room, 1 King Bed (Volcano View)

1 King Bed | Sleeps 2

Deluxe Room

1 Twin Bed | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Hotel San Salvador

Everyone (5) Couples (1) Family (4) Other (1) Friends (2)
5
Everyone

By on Dec 20, 2019

Review comment responded on Dec 30, 2019

Dear Guest Hope to hear from you soon, my regards\

5
Family

I didn’t think the pool was in the right position in front of the outdoor restaurant

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments.

4
Business Business

I liked their pupusas very very very very very much

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Thank you for reviewing us! We are delighted to learn that you enjoyed our pupusas!! Thank you for preferring us; we look forward to seeing you again in the near future.

3
Everyone

The pool is a bathtub now that it has been remodeled

By on May 6, 2019

Review comment responded on May 10, 2019

Dear Guest Thank you for your reply, sorry about our size of the pool, hope to hear from you soon. My Regards,

4
Everyone

By on Feb 2, 2019

Review comment responded on Feb 2, 2021

Estimado Huesped Gracias por su comentario esperamos verlo de nuevo Concierge

5
Everyone

it’s pretty good and very good food and all thing are good there

By on Jul 24, 2018

Review comment responded on Sep 18, 2018

Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador!

5

service/food

Everyone

Great experience, service was very good and helpful. Food was also good. Atmosphere was nice with a a good coffee shop downstairs in the lobby.

By , from California on May 2, 2016

Review comment responded on Feb 2, 2021

Dear Nick Thank you for your reply best Regards, Concierge

4

loved it with my family

Friends

I had a good time there. I like it everything there!!!

By on Sep 22, 2015

Review comment responded on Feb 2, 2021

Estimado Huesped Gracias por su comentario esperamos verlo de nuevo Concierge

3

gum in my drink

Family

we were at the bar and we found a gum on our drink, it was disgusting!!!! All they said was we are sorry, we don't know how this happen NOT COOL AT ALL. The room was clean but the towels were a bit outdated and the room had a weird scent but eventually I got use to it.

By on Jun 20, 2015

Review comment responded on Feb 2, 2021

Estimado Huesped Gracias por su comentario esperamos verlo de nuevo Concierge

5

a great choice!

Friends

Perfect location. It is located in a very safe area and close to restaurants and bars. Great customer service. Rooms are clean and nice. Excellent choice!

By on Apr 20, 2015

Review comment responded on Feb 2, 2021

Dear Guest Thank you for your comment, Best Regards,

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