10/10 Excellent
Michael
Traveled with group
Apr 12, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael
Stayed 3 nights in Apr 2025
The Phoenix Resort
2.5 star property
Family-friendly resort with 2 outdoor pools and a full-service spa
Choose dates to view prices
Photo gallery for The Phoenix Resort
Reviews
1010 out of 10
Exceptional
Popular amenities
Explore the area
Barrier Reef Dr, San Pedro, Ambergris Caye
- San Pedro Town HallPlace, San Pedro Town Hall6 min walk
- San Pedro Belize Express DockPlace, San Pedro Belize Express Dock7 min walk
- Belize Chocolate CompanyPlace, Belize Chocolate Company8 min walk
- San Pedro (SPR-John Greif II)Airport, San Pedro (SPR-John Greif II)10 min walk
Room options
View all photos for Premium Suite
Premium Suite
- 1600 sq ft
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 2 Twin Beds
View all photos for Premium Suite, Pool View
Premium Suite, Pool View
- 3 bedrooms
- Sleeps 7
- 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Suite, Pool View
Premium Suite, Pool View
- 3 bedrooms
- Sleeps 7
- 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed
About the neighborhood
San Pedro
The Phoenix Resort places you next to Belizean Melody Art Gallery and within a 5-minute walk of Belize Barrier Reef. This 6-room resort welcomes guests with 2 outdoor pools, a full-service spa, and free in-room WiFi.
What's nearby
- San Pedro Central Park - 3 min walk - 0.2 miles
- San Pedro Town Hall - 6 min walk - 0.4 miles
- San Pedro Belize Express Dock - 7 min walk - 0.4 miles
- Belize Chocolate Company - 8 min walk - 0.5 miles
- Secret Beach - 41 min drive - 9.8 miles
Getting around
- San Pedro (SPR-John Greif II) - 5 min drive
Restaurants
- Palapa Bar & Grill - 1 min walk
- Elvi's Kitchen - 6 min walk
- Sandbar - 2 min walk
- Briana's Deli - 5 min walk
- Cool Beans - 5 min walk
About this property
The Phoenix Resort
Family-friendly resort with 2 outdoor pools and a full-service spa
At The Phoenix Resort, guests have access to a full-service spa, 2 outdoor pools, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Other amenities at this spa resort include a free kid's club, a computer station, and laundry facilities.
55-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Washers/dryers, coffee makers, and ceiling fans are also standard.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Onsite parking options include a carport
Food and drink
- Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
- 2 bars/lounges
- A coffee shop/cafe
- A restaurant
- Free daily manager's reception
Things to do
- 2 outdoor pools
- Free children's club
- Full-service spa
- Playground
- Yoga classes
Family friendly
- 2 outdoor pools
- Free children's club
- High chair
- In-room babysitting (surcharge)
- In-room washer/dryer
- Laundry facilities
- Playground
- Supervised activities for children (surcharge)
Conveniences
- Laundry facilities
- Limited-hour front desk
- Luggage storage
Guest services
- Concierge services
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
Business services
- Computer station
Outdoors
- Barbecue grill
- Firepit
- Garden
- Outdoor furniture
- Pool loungers
- Pool umbrellas
Full-service spa
- 2 treatment rooms
- Couples treatment rooms
- Deep-tissue massages
- In-room massages
- Prenatal massages
- Spa open daily
- Sports massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (36 inch wide door)
- Handrails in stairways (36 inches high)
- Lever door handles
- Magnifying mirror
- Well-lit path to entrance
More
- Smoking not allowed
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 55-inch LCD TV with premium cable channels
- Netflix
- Streaming services
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Limited room service
More
- Air conditioning
- Ceiling fan
- Iron/ironing board
- Laundry detergent
- Phone
- Safe
- Washer/dryer
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
- Service animals exempt from fees
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM—-anytime
- Check-out: 11:00 AM
- Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and debit cards. Cash is not accepted.
- Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
Property is also known as
The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro
Frequently asked questions
What can I see within easy reach of The Phoenix Resort?
Located steps from Belizean Melody Art Gallery, this resort is in San Pedro, and within a 10-minute walk of Belize Barrier Reef and San Pedro Belize Express Dock. You'll also find San Pedro Town Hall and Boca del Rio less than a mile away.
Is there parking available at The Phoenix Resort?
Yes, self parking is offered for free at the resort.
Is there a spa available at The Phoenix Resort?
There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, and couples treatments.
Does The Phoenix Resort have a casino at the property?
No, The Phoenix Resort doesn't have a casino.
Will I find an indoor pool at The Phoenix Resort?
No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.
What amenities will couples enjoy at The Phoenix Resort?
There are many amenities for couples at this resort, including Champagne service and in-room massages as well as 2 outdoor pools.
Does The Phoenix Resort have a hot tub?
No, this resort doesn't have a spa tub.
Does The Phoenix Resort have a restaurant that serves breakfast?
Yes, The Phoenix Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.
Will The Phoenix Resort allow pets to stay free of charge?
No, pets aren't allowed at The Phoenix Resort though service animals are welcome.
Does The Phoenix Resort have connecting rooms?
No, this resort doesn't feature connecting guestrooms.
What is the closest airport to The Phoenix Resort?
The closest major airport to The Phoenix Resort is San Pedro (SPR-John Greif II), which is within a mile. Another top airport is Caye Caulker (CUK), which is located 5.9 mi away (31-minute drive).
Are there rooms with balconies that I can book at The Phoenix Resort?
Yes, some guestrooms at The Phoenix Resort offer a furnished balcony and may feature pool views.
The Phoenix Resort Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 5 reviews
10 - Excellent
5
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
9.6/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveler
Traveled with family
Jul 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Verified traveler
Stayed 4 nights in Jul 2024
10/10 Excellent
Anand, Newton Centre
May 2, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Anand
Stayed 2 nights in Apr 2024
10/10 Excellent
James
Traveled with family
Apr 8, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
James
Stayed 6 nights in Apr 2024
10/10 Excellent
Tomasz
Traveled with family
Feb 28, 2024
Liked: Property conditions & facilities
Above and beyond of our expectations.
Resort is so clean and people working here are so nice and helpful.
Tomasz
Stayed 6 nights in Feb 2024