When we arrived to our room, it smelled like an ashtray. I walked to the front desk and spoke to the manager. She said she didn’t believe me and send one of her employee to the room where he confirmed the room smelled like smoke. She gave me so much attitude for having to switch us rooms.
Decent stay but definitely not Best Western Plus, it’s a stretch even for Best Western. Though the staff is accommodating the property definitely needs renovation.
I liked the location, sort of country/rural & quiet; great breakfast choices; room seemed extra clean! I didn't like my window three feet from a parking stall so I had to hear the cars honking every time locked & unlocked; plus my curtain didn't close so privacy was compromised, also, headlights shined in.
Staff is very helpful and friendly! Rooms are nice, only bad part was the shower head wasn’t adjustable. Which is only a minor issue.
Very quiet. Nice clean rooms, staff friendly, breakfast was very nice and good.
Worst hotel ever! Hard beds and customer service sucks.
The breakfast could of been better. The juice machine was out of order, there was no other alternative of drinks bedsides coffee and tea and milk. I would recommend serving sausage and bacon as part of breakfast.
PROS: Very Clean, Great Breakfast, Comfy Beds, Good Wifi signal, reasonable rates CONS: Some outdated appliances, Hotel lobby store was mediocre, Customer Service was ok Out of 5 stars, this hotel is a 3 1/2.
Friendly service. Sheets looked like they weren't fresh.
Very clean, comfortable beds, and awesome breakfast and pool.
Hot tub jets not working. Realtively clean. Staff efficient but not overly friendly.
Stayed 5 nights visiting family in the area. We were very comfortable. The room was clean and comfortable. Staff was very friendly.
Best Western Plus Colony Inn places you within 2 miles (3 km) of Sunken Gardens and Atascadero Historical Museum. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
The 75 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
At Best Western Plus Colony Inn, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
When we arrived to our room, it smelled like an ashtray. I walked to the front desk and spoke to the manager. She said she didn’t believe me and send one of her employee to the room where he confirmed the room smelled like smoke. She gave me so much attitude for having to switch us rooms.
Decent stay but definitely not Best Western Plus, it’s a stretch even for Best Western. Though the staff is accommodating the property definitely needs renovation.
I liked the location, sort of country/rural & quiet; great breakfast choices; room seemed extra clean! I didn't like my window three feet from a parking stall so I had to hear the cars honking every time locked & unlocked; plus my curtain didn't close so privacy was compromised, also, headlights shined in.
Staff is very helpful and friendly! Rooms are nice, only bad part was the shower head wasn’t adjustable. Which is only a minor issue.
Very quiet. Nice clean rooms, staff friendly, breakfast was very nice and good.
Worst hotel ever! Hard beds and customer service sucks.
The breakfast could of been better. The juice machine was out of order, there was no other alternative of drinks bedsides coffee and tea and milk. I would recommend serving sausage and bacon as part of breakfast.
PROS: Very Clean, Great Breakfast, Comfy Beds, Good Wifi signal, reasonable rates CONS: Some outdated appliances, Hotel lobby store was mediocre, Customer Service was ok Out of 5 stars, this hotel is a 3 1/2.
We are 100% non smoking, and we are enforcing the $250 penalty for smoking in the room, regardless of how many 1 star reviews we will get in return.