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Hotel Refugio

3.0 star property
Hotel with free parking, steps from Artisan Market

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Photo gallery for Hotel Refugio

Interior entrance
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board
Property entrance
Presidential Room | View from room
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

View in a map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪5 min walk‬
  • Place, San Juan de los Lagos Municipal Park
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, desk, blackout drapes, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

San Juan de los Lagos

Hotel Refugio is adjacent to popular attractions such as Artisan Market and Capilla del Pocito. This 98-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Capilla del Pocito - 3 min walk - 0.2 miles
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.2 miles
  • Argania Shopping Center - 3 min walk - 0.2 miles
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.3 miles
  • San Juan de los Lagos Municipal Park - 15 min walk - 0.9 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 112 min drive

Restaurants

  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Birrieria Calilla - ‬4 min walk
  • ‪Restaurant Napoles - ‬3 min walk
  • ‪Restaurante Colombo - ‬3 min walk
  • ‪tacos chava - ‬5 min walk

About this property

Hotel Refugio

Hotel with free parking, steps from Artisan Market
Guests of Hotel Refugio enjoy free WiFi in public areas, a meeting room, and a banquet hall. There's free parking if you drive. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 32-inch Smart TVs with digital channels. Beds sport premium bedding. Desks and wardrobes or closets are also standard. Change of towels is available on request.

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  • Housekeeping
9.0 out of 10, Wonderful, 44 reviews
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The price is $63
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Frequently asked questions

Is a free cancellation option available at Hotel Refugio?

Hotel Refugio offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Refugio?

This hotel is located in San Juan de los Lagos, just steps from Capilla del Pocito and Artisan Market, and within a short walk of Argania Shopping Center. You'll also find San Juan de los Lagos Municipal Park and John Paul II Esplanade less than a mile away.

Is parking available on site at Hotel Refugio?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Refugio include a casino on the premises?

No, Hotel Refugio doesn't have a casino.

Is there an indoor pool at Hotel Refugio?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Refugio?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a restaurant.

Does Hotel Refugio have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Refugio have a restaurant that serves breakfast?

Yes, Hotel Refugio serves continental breakfast for a surcharge on weekend mornings at RESTAURANTE REFUGIO.

Does Hotel Refugio allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Refugio.

Are there connecting rooms at Hotel Refugio?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Refugio?

Yes, some guestrooms at Hotel Refugio offer a deck and may feature city views.

Reviews

Hotel Refugio Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 368 reviews
Rating 8 - Good. 63 out of 368 reviews
Rating 6 - Okay. 6 out of 368 reviews
Rating 4 - Poor. 3 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

Reviews

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the beach amazing!
Stayed 1 night in Jun 2025

8/10 Good

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The way to the parking garage is a bit sketchy, but the main entrance is nice and so is the hotel itself. It looked like there was some renovation going on when we stayed. None of the outlets worked which was very inconvenient mainly because we couldn’t charge our phones. One of the receptionists was kind and let us use an umbrella since it was raining and we didn’t have one.
Stayed 1 night in Jun 2025

10/10 Excellent

Evan C

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

8/10 Good

Mayela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

10/10 Excellent

Jovani

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Hipolito

Stayed 1 night in Apr 2025

10/10 Excellent

Ezequias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bonito nuevo y moderno hotel, muy amables todos y te llevan de regreso a la terminal hay buffet desayuno 199 pesos
Stayed 1 night in Mar 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2025

8/10 Good

vanessa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kinda and close walk to the plaza. I would love to stay here agin.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Saul Ponce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cuartos nuevos y espaciosos
Stayed 1 night in Jan 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In and Out hotel...

We stayed here on our way to San Miguel and visited the San Juan Church as well. Get here during day time hours, the town is sus at night. Parking was confusing and you can hear street noises from the room. Honestly, probably the best hotel in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024

10/10 Excellent

María Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion,servicio y comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Gran locación y excelente servicio del staff
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024