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Hotel Diana

2.5 star property

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Photo gallery for Hotel Diana

Front of property
Lobby
Hallway
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
José López Lara 6, Colonia Centro, San Juan de los Lagos, JAL, 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪1 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪3 min walk‬
  • Place, Argania Shopping Center
    ‪5 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Free WiFi, bed sheets

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi, bed sheets

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

San Juan de los Lagos

Hotel Diana places you next to San Juan de los Lagos Cathedral Basilica and Cihuapilli Museum. This 29-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • San Juan de los Lagos Cathedral Basilica - 1 min walk - 0.0 miles
  • Capilla del Pocito - 2 min walk - 0.1 miles
  • Templo del Pozito del Primer Milagro - 3 min walk - 0.2 miles
  • Argania Shopping Center - 5 min walk - 0.3 miles
  • San Juan de los Lagos Municipal Park - 15 min walk - 0.8 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 115 min drive

Restaurants

  • ‪Loncheria De Luna - ‬2 min walk
  • ‪The Italian Coffee Company - ‬1 min walk
  • ‪Birrieria Calilla - ‬2 min walk
  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Restaurant Capri - ‬2 min walk

About this property

Hotel Diana

Hotel Diana features free WiFi in public areas and a picnic area. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 32-inch LED TVs with cable channels.

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Hotel Refugio
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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.6 out of 10, Exceptional, 489 reviews
$68 nightly
The price is $83
Jul 6 - Jul 7
Total with taxes and fees
Hotel Refugio

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL DIANA San Juan de los Lagos
DIANA San Juan de los Lagos
HOTEL DIANA Hotel
HOTEL DIANA San Juan de los Lagos
HOTEL DIANA Hotel San Juan de los Lagos

Frequently asked questions

Is a free cancellation option available at Hotel Diana?

Hotel Diana provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do close to Hotel Diana?

This hotel is located in San Juan de los Lagos, just steps from Cihuapilli Museum and Maria Izquierdo House of Culture, and within a short walk of Capilla del Pocito. You'll also find San Juan de los Lagos Municipal Park and Argania Shopping Center less than a mile away.

Will I be able to park at Hotel Diana?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Diana have a casino on the premises?

No, Hotel Diana doesn't have a casino.

Will I find an indoor pool at Hotel Diana?

No, there is no indoor pool at this hotel.

Does Hotel Diana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Diana have a restaurant that serves breakfast?

No, Hotel Diana doesn't have a restaurant that serves breakfast.

Will Hotel Diana allow pets to stay free of charge?

No, pets aren't allowed at Hotel Diana though service animals are welcome.

Does Hotel Diana have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Diana?

No, there aren't any guestrooms at Hotel Diana that offer a balcony.

Hotel Diana Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 77 reviews
Rating 8 - Good. 19 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 8 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Christmas eve, walked in and were told that the hotel would not be accepting guests because it was Christmas eve. I showed them our reservation and they indicated that those had all been cancelled yet we were never informed by Expedia, my multiple attempts to contact expedia were fruitless, no one ever answered the phone or responded to emails.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Todo muy sucio el baño completamente sucio y las cama no se diga se mira que no lavan las cobijas en las almuadas estabean con cabellos fue muy desagradable el dormir ay el lavado completamente sucio
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy céntrico, las instalaciones son adecuadas y el servicio es excelente
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

René

Disliked: Cleanliness, staff & service, property conditions & facilities
Buenas noches no me respetaron mi reservación me comunique con el encargado del hotel y me dice que solo tenía disponible un día me comunique con ustedes y después de casi media hora esperando no me resolvieron nada son nuevo en su servicio y no es de fiar quise probar con pocos días para empezar pero si eso es co pocos como será con varios días de mis vacaciones
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
llegue y no teneian my reservacion, por mas que les mostre mi confirmacion, el hotel estaba lleno, se complico buscar hotel y me toco muy lejos de la iglesia
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Veronica

Buen lugar para hospedarse
Stayed 1 night in Oct 2023
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Estan muy pequeñas las habitaciones, sobretodo para entrar al baño los baños son pequeños por lo tanto el agua se riega. La ubicación esta perfecta. Tiene muy poca iluminación en las habitaciones.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

MIGUEL ANGEL

Liked: Staff & service, amenities, property conditions & facilities
Todo fue satisfactorio
Stayed 4 nights in Jan 2023
Verified

4/10 Poor

Bertha A

Disliked: Cleanliness, amenities, property conditions & facilities
Lo que me pareció único de la propiedad es que No descanse.Las camas sin colchón, y después de las sábanas un hule a todo lo largo de la cama.....
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse con la familia
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Marilu

buena ubicacion malas condiciones de los abanicos de techo
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Grabiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las almudas demasiado duras
Stayed 1 night in Dec 2021
Verified

6/10 Okay

jose ramon

Liked: Cleanliness, staff & service
Su cercanía con los lugares de interés, pero no me gustaron las camas están en mal estado los colchones y la distancia del estacionamiento fue un inconveniente, fuera de eso estuvo bien
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buscan darte buen servicio. Lo que no me gusto es que no tiene elevador, nos toco en el 3er piso con 3 adultos mayores. Deberían colocar esta información en la información
Stayed 1 night in Jul 2021
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien el hotel, recepción correcta, instalaciones limpias.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Leonila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y muy buen servicio.

Al lado de la cátedral, no te puedes quedar en mejor sitio.
Stayed 1 night in Nov 2020
Verified

6/10 Okay

SocorroGonzalez

Liked: Staff & service
Sucio el baño piquetes en cuerpo sin jabón gracias
Stayed 1 night in Sep 2020
Verified

8/10 Good

javier

The water was cold . You have to wait for more than 5 minutes for the water to warm up.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUENA ATENCION Y MUY BUENA UBICACION
Stayed 1 night in Feb 2020
Verified

8/10 Good

Ana

Liked: Staff & service
Disliked: Property conditions & facilities
Falta elevador El lavabo estaba tapado Huele a drenaje el baño
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking was a nightmare! Was told there was fee parking, ended up having to pay for parking. Room was extremely cold, without regular hotel perks such as shampoo or washcloths. Staff was very nice.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

No me reservaron habitación, me tuve que cambiar de hotel
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato amable en recepción, no me gusto la ubicación pues está retirado el estacionamiento y se batalla para bajará y subir maletas, y a la hora del baño en la mañana el agua súper helada
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio amables y serviciales, me ubiera gustado estar más tiempo, los unico que no abia accesorios para aseo personal.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mi todo estuvo perfecto la atención del personal muy amable
Stayed 1 night in Jul 2019