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Superhero Hotel

2.0 star property

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Photo gallery for Superhero Hotel

Lobby sitting area
Lobby sitting area
Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace
Aerial view
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
825 Sutter St, San Francisco, CA, 94109
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪6 min walk‬
  • Place, Union Square
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 2 Double Beds, Non Smoking

Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Basic Double Room Single Use, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Union Square within a short walk of Union Square, Superhero Hotel is within a mile (2 km) of other popular sights such as Moscone Convention Center. This 110-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • SF Masonic Auditorium - 3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators - 6 min walk - 0.4 miles
  • Union Square - 6 min walk - 0.4 miles
  • Van Ness Avenue - 8 min walk - 0.5 miles
  • Warfield Theatre - 10 min walk - 0.5 miles

Getting around

  • San Francisco Station - 4 min drive
  • California St & Jones St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪620 Jones - ‬3 min walk
  • ‪The Royale - ‬3 min walk
  • ‪Peacekeeper - ‬4 min walk
  • ‪The Public Izakaya - ‬2 min walk
  • ‪Sutter Pub & Restaurant - ‬2 min walk

About this property

Superhero Hotel

Superhero Hotel features free WiFi in public areas and a water dispenser.
Guests can stay connected with free WiFi. Beds sport premium bedding. Other standard amenities include desks and wardrobes or closets.

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Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Stair-free path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of USD 125 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Property Registration Number 1176920

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do close to Superhero Hotel?

This hotel is situated in Union Square within a short 7-minute walk of Union Square and also 17 minutes on foot from San Francisco Museum of Modern Art. You'll also find Lombard Street and Oracle Park within a short drive.

How much does it cost to stay at Superhero Hotel?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Superhero Hotel on Mar 14, 2026 start from 79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Superhero Hotel?

No, there isn't parking at this hotel.

Does Superhero Hotel include a casino at the property?

No, Superhero Hotel doesn't have a casino.

Will I find an indoor pool at Superhero Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Superhero Hotel?

No, there isn't a spa tub at this hotel.

Does Superhero Hotel have a restaurant with a breakfast menu?

No, Superhero Hotel doesn't have a restaurant that serves breakfast.

Does Superhero Hotel allow pets to stay free of charge?

No, pets aren't allowed at Superhero Hotel.

Are there connecting rooms at Superhero Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Superhero Hotel?

The closest major airport to Superhero Hotel is San Francisco Intl. Airport (SFO), which is 14.6 mi away (30 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.8 mi away (38-minute drive).

Can I book a room with a balcony at Superhero Hotel?

No, you won't find guestrooms with balconies at Superhero Hotel.

Superhero Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 41 reviews
Rating 8 - Good. 7 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 9 out of 41 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Albert

Liked: Cleanliness
Disliked: Amenities
clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Rolland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
they where Great
Stayed 4 nights in Feb 2026

2/10 Terrible

Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was clean, lobby was nice, staff was friendly for the most part but the room was not cleaned for two days, had to ask for towels/ tissue because room wasn’t cleaned… no tv , no where to park. Had to park across the street in a garage and pay $45 each night . Had I known there was no parking/ no tv/ no microwave / no breakfast I would’ve NEVER booked this hotel. Will never return for those reasons .
Stayed 7 nights in Feb 2026

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Weird hotel. Kids work the “front desk” and it’s in a bad location. Wouldn’t stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Ultra clean rooms
Stayed 1 night in Feb 2026

6/10 Okay

Paloma

Traveled with group
Liked: Cleanliness
Room was available at check in which is great, however, be aware parking is across the street for $45 a night in a parking garage. They don’t have multiple keys for the rooms, and there’s no fridge/microwaves.
Stayed 2 nights in Feb 2026

10/10 Excellent

Larita

Liked: Cleanliness, staff & service
Clean room and spacious
Stayed 3 nights in Feb 2026

10/10 Excellent

Gelacio, Rohnert Park

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the blankets and bed
Stayed 1 night in Feb 2026

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness
Room was clean, close to places we wanted to go eat. No one bothered us, bed and pillows were comfortable. No TV of air conditioning which was fine during the time i went.
Stayed 2 nights in Feb 2026

6/10 Okay

Theresa, Calgary

Disliked: Amenities, property conditions & facilities
I would give this hotel one step up from a hostel, but I've actually stayed in a nicer hostel. The location is great, right in the middle of different parts of San Francisco, made it very easy to walk everywhere. The carpet was stained and the bathroom felt like a jail cell. Other then the big window brightening up the room the room felt meh. the big highlight was the bed. the bed was SUPER comfy. The staff was very nice as well.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good price, zero issues, staff always try their best to get sure the customer gets comfortable
Stayed 1 night in Feb 2026

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Staff were helpful.
Stayed 1 night in Feb 2026

2/10 Terrible

Guillermo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a old smell, very much outdated and not as clean as they picture’s showed
Stayed 1 night in Feb 2026

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t make a mistake booking this hotel. You will not get any value for your money. Pay a little extra for a 3.5 or 4 stars hotel. This is definitely not a new hotel—it was probably revamped from a shopping mall to a hotel or something. The place is very old The most annoying thing was that there was no receptionist, security nor staff to attend to us. No breakfast, no amenities. We booked two rooms for two nights (feb 11-Feb 13 2026 (rooms 211 & 216)) and could not have our bath on the first night because the hotel showerhead was not working. Immediately after we checked-in and entered our room, We tried to contact the reception to help with the water but couldn’t reach anyone. We tried to contact via Expedia (on the 12th) but did not get a response. Expedia’s customer support also tried but couldn’t reach them. We ended up having to leave the hotel on the second day (12th) without staying the night to book a 4star hotel close by (because we couldn’t go another night without taking a shower). On our second day, Feb 12 between 4pm and 9pm, we met three other separate guests who had paid for their rooms but were unable to check-in because of a lack of receptionist. (At past 8pm they had not even entered their room yet!) We left around 9pm on feb 12th after trying unsuccessfully to resolve our issues. I believe the 5 star reviews on this hotel is a scam because there is no way we (the four guests) who tried to lodge yesterday would give this anything but a one star review.
Stayed 2 nights in Feb 2026

2/10 Terrible

Dharmesh

Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel. Toilet flush wont work until I opened the water tank and lift up the lever. They are supposed to refund me for one day and they keep saying it will happen today. I have been calling them everyday and they keep saying the same thing. Still havent refunded me the money.
Stayed 3 nights in Feb 2026

2/10 Terrible

Amber

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No woman or family should stay here. It was absolutely creepy. It felt like an abandoned hotel with rooms that are partially destroyed. The vibe is scary and there is definitely a safety concern. I can look past the dirtiness of smeared walls, look past no tv, micro, fridge, or soap/shampoo but it felt like something bad could happen here. There was a tiny window in the bathroom that opened into a boarded up room in total darkness except for painted over windows. Some rooms left open were abandoned with the remnants of property left by previous inhabitants. Don’t go into the basement.
Stayed 2 nights in Feb 2026

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms place a bit old but everything good in general
Stayed 4 nights in Feb 2026

10/10 Excellent

Dorothy Heath

great clean room, easy to access and
Stayed 1 night in Feb 2026

4/10 Poor

Robert, Williamsville

Traveled with family
Disliked: Amenities, property conditions & facilities
Room is clean but very rough around the edges. Room was cold, noisy and uncomfortable. Low water pressure. Feces in the street. Bare bones property. Do not stay there, you'll be very disappointed.
Stayed 3 nights in Feb 2026

4/10 Poor

Dante

Business traveler
Disliked: Amenities
No heat, no fridge, and no tv
Stayed 1 night in Feb 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's an old hotel that has been recently renovated and reopened. It's clean, nothing fancy. Great location (not sketchy). Staff was very nice and helpful. I'd be very happy to stay there again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Katelyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a clean place. Wouldn’t go back.
Stayed 1 night in Feb 2026

10/10 Excellent

Rufus

Liked: Cleanliness, property conditions & facilities
Clean, nice room and spacious, very secure, not far from Chinatown and other fun things to do.
Stayed 3 nights in Feb 2026

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service, amenities
The stay was extremely unpleasant. The radiator broke which caused it to gurgle and squeal through the night. I got up to the lobby to see if there were staff available to accommodate a room switch. I could hear the noise all the way from the lobby. No luck and just checked out early. The room meets expectations and was clean. But none of that matters when it’s too noisy to sleep. I reached out to the team the next day requesting a refund. They said they would look into it promptly but never got back to me.
Stayed 1 night in Jan 2026

10/10 Excellent

Sheeka

Courteous staff and great location
Stayed 5 nights in Jan 2026