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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Lobby
Lobby
Fitness facility
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, San Ysidro Border Crossing
    ‪4 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(91 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(109 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chula Vista

Located in Otay within 2 miles (3 km) of Kaiser Permanente Otay Mesa Medical Offices, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of other popular sights such as North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • San Ysidro Border Crossing - 4 min drive - 4.4 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles
  • San Diego Convention Center - 15 min drive - 15.0 miles
  • Port of San Diego - 17 min drive - 17.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Jollibee - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing and Las Americas Premium Outlets. You'll also find Sesame Place San Diego and North Island Credit Union Amphitheatre within a short drive.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Jan 25, 2026 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Chula Vista/Otay Valley Hotel?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 12.7 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 17 mi away (28-minute drive).

Are there rooms with balconies at Best Western Chula Vista/Otay Valley Hotel?

No, at Best Western Chula Vista/Otay Valley Hotel, there aren't any guestrooms that list a balcony.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 711 out of 1569 reviews
Rating 8 - Good. 338 out of 1569 reviews
Rating 6 - Okay. 242 out of 1569 reviews
Rating 4 - Poor. 140 out of 1569 reviews
Rating 2 - Terrible. 138 out of 1569 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

winston

Stayed 1 night in Dec 2025

10/10 Excellent

Walter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

8/10 Good

Doranne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy on the side near freeway. But I just turned up the white noise.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The microwave door was stuck shut for some reason, but then finally was able to be released
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Traveled with family
Liked: Staff & service, property conditions & facilities
El baño si tiene un terrible olor a humedad.
Stayed 1 night in Oct 2025

4/10 Poor

Savita

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Pablo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall a pretty bad experience. From hearing the cars all night long to seeing stains on the carpet near the bed. This location is far from perfect. The room was extremely outdated and lacked being deep cleaned. There were several spots throughout that made you question what had happened or if it had been clean previously. There was constant car noise all night long making it hard to sleep if you’re a light sleeper. This is the first and most definitely the last time I’ll stay here.
Stayed 1 night in Oct 2025

8/10 Good

PODOVINNIKOV

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was not working, and the bed was broken.
Stayed 1 night in Sep 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
I found a roach crawling around on our sink. I’m glad it was right before we left, otherwise I wouldn’t have been able to sleep. It’s pretty noisy with the freeway being right next to it. We got two rooms and one of the tvs in the room didn’t work. Staff was friendly, but the experience wasn’t great.
Stayed 1 night in Oct 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

LISA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Walter, Valley Village

Stayed 1 night in Sep 2025

10/10 Excellent

Christine, North Topsail Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our most favorite in the Chula Vista area. The entire staff always goes above and beyond to accommodate us during our stay. The rooms are up to date and very clean.
Stayed 3 nights in Sep 2025

4/10 Poor

Malu

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This location was not clean. The sheets and towels smelled cleaned but were stayed. There was blood on the carpet, a small hole in the wall, no iron and the ironjng board cover was all stained. I had to pay $25 for early checkin. Which was an 1.5 hrs early! Really Best Western? And the internet kept disconnecting. Not worth the pay. So unhappy!
Ironing board cover stain
Ironing board cover gross
Blood
Stayed 2 nights in Sep 2025

8/10 Good

Bobbie

Stayed 3 nights in Sep 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret (Meg)

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there on 2 separate visits. Its a little older but in decent shape. Daniel and Angel at the front desk are fantadtic. Super helpful and kind. Not impressed with room service. Tjey dont tidy up rooms. You have to request supplies. Besides that. I enjoyed both stays.
Stayed 4 nights in Sep 2025

4/10 Poor

Blake

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty there was hair on the bathroom wall, what looked like blood spattered by the bed and worst of all there was what I'm pretty sure is human feces smeared on the chair in the room.
Stayed 1 night in Sep 2025

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