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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(96 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(114 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chula Vista

Located in Otay within 2 miles (3 km) of Kaiser Permanente Otay Mesa Medical Offices, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of other popular sights such as North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles
  • San Ysidro Border Crossing - 6 min drive - 4.4 miles
  • Petco Park - 20 min drive - 15.3 miles
  • San Diego Convention Center - 20 min drive - 15.5 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing, Las Americas Premium Outlets, and CAS Visa USA. You'll also find North Island Credit Union Amphitheatre and Sesame Place San Diego within a short drive.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Mar 22, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Best Western Chula Vista/Otay Valley Hotel?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and free wired internet as well as an outdoor pool.

Are there hot tubs at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 12.7 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 17 mi away (28-minute drive).

Are there rooms with balconies at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't any guestrooms at Best Western Chula Vista/Otay Valley Hotel that offer a balcony.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 769 out of 1647 reviews
Rating 8 - Good. 342 out of 1647 reviews
Rating 6 - Okay. 255 out of 1647 reviews
Rating 4 - Poor. 142 out of 1647 reviews
Rating 2 - Terrible. 139 out of 1647 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Stayed 1 night in Feb 2026

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Romeo

Liked: Cleanliness, property conditions & facilities
Check in & out was smooth and easy.
Stayed 1 night in Jan 2026

6/10 Okay

Rosalba

Traveled with family
Confratable beds
Stayed 1 night in Dec 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was good
Stayed 1 night in Dec 2025

6/10 Okay

Rosalia

Traveled with family and small children
Nice staff but room too noisy and small. No housekeeping available
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating. Room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Thom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Selene

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

winston

Stayed 1 night in Dec 2025

8/10 Good

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good there were healthy options.
Stayed 1 night in Dec 2025

6/10 Okay

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People where blocking parking lot playing and singing until midnight.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Needed fresh coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Adan

Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I stayed here for a very quick trip — arrived at 1 a.m., out the door by 4 a.m. to drop someone off at the CBX bridge. Basically, I spent more time driving than sleeping, so all I really needed was a clean room and a bed that wouldn’t fight me back. The gentleman who checked us in was great — greeted me immediately and had that “I’ve been awake all night and I’m still happy to see you” energy. Much appreciated at 1 a.m. Now, the room… let’s just say it has character. It’s clean, but definitely showing its age. If hotel rooms collected frequent flyer miles, this one would be Elite Platinum. The good news? The beds were extremely comfortable and the pillows were in great condition. I read reviews about the freeway noise, and yes, you can hear it — but I’m used to life noises, so it didn’t bother me. If you’re the type who wakes up when a feather falls, this may not be the hotel for you. Overall: for a quick overnight with a few hours of sleep and breakfast in the morning, it’s worth the price. If I had known I wouldn’t arrive until 1 a.m., I probably would’ve saved myself thirty bucks and gone with a cheaper option… but hey, hindsight is 20/20, especially at 4 a.m. after no sleep. Would I stay again? Sure — as long as my expectations are set to “cozy but experienced.”
Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the freeway and gas station.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

4/10 Poor

ROBERTO, HOUSTON

Stayed 1 night in Nov 2025

10/10 Excellent

Noel

Stayed 1 night in Nov 2025

10/10 Excellent

jimy, san diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was great at check-in. He greeted us as soon as we walked in, and we felt valued because he acknowledged us right away. He checked us in quickly and explained all the hotel amenities. We’ll definitely be back.
Stayed 1 night in Nov 2025

6/10 Okay

JEROME

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Claudia, Lancaster

Traveled with family and small children
It was ok just spent a night to catch a morning flight. Bathroom was a little gross though. Other than that stay was good! Front desk guy was extremely friendly!
Stayed 1 night in Nov 2025

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