Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Relax in a well-appointed room with a comfortable seating area, desk, and coffee station.
Relax in a spacious room with a large bed, bedside table, and desk, offering a comfortable workspace and a window with a view of palm trees.
Stay fit on the go with a fully equipped fitness center featuring a stationary bike, treadmill, and weight machine.
Welcome to our reception area, featuring a comfortable seating space with a flat-screen TV, coffee machine, and a beautiful view.
Enjoy a refreshing drink at our self-service beverage station, featuring a variety of juices, water, and specialty coffee.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪21 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(79 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chula Vista

Located in Otay, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of popular sights such as Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Sharp Chula Vista Medical Center - 4 min drive - 2.6 miles
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 5 min drive - 4.2 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing, North Island Credit Union Amphitheatre, and Las Americas Premium Outlets. You'll also find San Diego Bay and Sesame Place San Diego within a short drive.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Jul 20, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Best Western Chula Vista/Otay Valley Hotel?

Couples staying at this hotel will appreciate amenities like a soaking tub as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Chula Vista/Otay Valley Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 9.4 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 16.4 mi away (26-minute drive).

Are there rooms with balconies that I can book at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't any guestrooms with balconies at Best Western Chula Vista/Otay Valley Hotel.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 642 out of 1454 reviews
Rating 8 - Good. 316 out of 1454 reviews
Rating 6 - Okay. 222 out of 1454 reviews
Rating 4 - Poor. 142 out of 1454 reviews
Rating 2 - Terrible. 132 out of 1454 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean with good breakfast Perfect for the price.
Stayed 1 night in Jun 2025

8/10 Good

gerardo

Traveled with family
Liked: Amenities
Great customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Vick

Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Dianne

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenaida, Lynnwood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby was under renovation, had to check in at a window on the side of the property near a bathroom.
Stayed 3 nights in Apr 2025

4/10 Poor

Tieri

Stayed 3 nights in Apr 2025

6/10 Okay

Tyrus

Stayed 1 night in Mar 2025

4/10 Poor

Norma, Buellton

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Convinced for us going to Sesame Street. Didn’t like the hotel noisy in construction limit food
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

santiago

Stayed 1 night in Mar 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gricell Karina

Stayed 1 night in Mar 2025

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Alejandro

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People driving in bikes around hotel rooms at 3am
Stayed 1 night in Apr 2025

10/10 Excellent

Adryanna

Stayed 1 night in Apr 2025

4/10 Poor

Heather

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, light in bathroom over shower did not work.
Stayed 1 night in Mar 2025

10/10 Excellent

Alliyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Abraham

Business traveler
Liked: Amenities
There was dry blood on the bed when i checked in
Stayed 3 nights in Mar 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Ive stayed here in the past without issues besides the construction and breakfast area was over crowded wasn’t able to retrieve breakfast thumbs down so I had to leave premises early to purchase breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Abraham

Disliked: Cleanliness, property conditions & facilities
Norm
Stayed 2 nights in Mar 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to CBX
Stayed 1 night in Apr 2025

6/10 Okay

Jahayra

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
It’s okay.
Stayed 1 night in Mar 2025