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Hotel Cristal

4.0 star property

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Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, sun loungers
Lobby sitting area
Breakfast area
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Place, Civic Center Bariloche
    ‪6 min walk‬
  • Place, Museum of Patagonia
    ‪6 min walk‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite

A hotel room with a bed, bedside lamps, a TV, a table with a vase, and a chair.

Suite

  • Sleeps 3
  • Free WiFi

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • 193 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room Superior

Premium bedding, down comforters, minibar, in-room safe

Room Superior

  • 236 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 195 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a bed, a desk with a lamp, a chair, a wooden wardrobe, and a television.

Junior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

San Carlos de Bariloche

Located in Downtown Bariloche, Hotel Cristal is within a 5-minute walk of sights such as Civic Center Bariloche and Cathedral of Our Lady of Nahuel Huapi. This 54-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk - 0.3 miles
  • Civic Center Bariloche - 6 min walk - 0.3 miles
  • Museum of Patagonia - 6 min walk - 0.3 miles
  • Playa Centro - 7 min walk - 0.4 miles
  • Bariloche Casino - 13 min walk - 0.7 miles

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Mamuschka - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Rudolf - ‬3 min walk
  • ‪Lingüini - ‬1 min walk
  • ‪Frantom Chocolates - ‬2 min walk

About this property

Hotel Cristal

At Hotel Cristal, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and portable fans.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Is a free cancellation option available at Hotel Cristal?

Hotel Cristal offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cristal?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Cristal on Jul 7, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Cristal?

This hotel is situated in Downtown Bariloche, just steps from Municipal Capilla La Inmaculada Historical Monument, and within a 10-minute walk of Civic Center Bariloche and Museum of Patagonia. You'll also find Bariloche Casino and Playa Centro less than a mile away.

Is parking available on site at Hotel Cristal?

No, this hotel doesn't offer parking.

Is there a spa at Hotel Cristal?

Calma is the hotel's spa and services include hot stone massages, sports massages, aromatherapy, and couples treatments.

Does Hotel Cristal include a casino?

No, Hotel Cristal doesn't have a casino.

Is there an indoor pool at Hotel Cristal?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Hotel Cristal good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Hotel Cristal have a hot tub?

No, but all guestrooms at this hotel have jetted bathtubs.

Does Hotel Cristal have a restaurant that serves breakfast?

Yes, Hotel Cristal serves breakfast for a surcharge at La Cascada.

Does Hotel Cristal allow pets to stay for free?

No, pets aren't allowed at Hotel Cristal.

Does Hotel Cristal have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel Cristal?

The closest major airport to Hotel Cristal is Bariloche (BRC-Teniente Luis Candelaria Intl.), which is 9.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel Cristal?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city and courtyard views.

Hotel Cristal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 426 reviews
Rating 8 - Good. 145 out of 426 reviews
Rating 6 - Okay. 53 out of 426 reviews
Rating 4 - Poor. 21 out of 426 reviews
Rating 2 - Terrible. 8 out of 426 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well mantain hotel and excellent location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Nice spacious rooms and friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025
Verified

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Kit

Liked: Cleanliness, staff & service

Good location

Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023
Verified

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the elevator there are stairs, it’s hard when you have heavy bags
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Vivek

Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

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