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Boutique & Gourmet Hotel Orso Grigio - Grauer Bär

4.0 star property

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Photo gallery for Boutique & Gourmet Hotel Orso Grigio - Grauer Bär

Rooftop terrace
Sundeck
Spa
Sundeck
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via Peter Paul Rainer 2, San Candido, BZ, 39038
  • Place, Ciclabile della Drava
    ‪1 min walk‬
  • Place, Innichen Abbey
    ‪2 min walk‬
  • Place, 3 Peaks Dolomites
    ‪3 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, down comforters, minibar, in-room safe

Comfort Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, down comforters, minibar, in-room safe

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

San Candido

Boutique & Gourmet Hotel Orso Grigio - Grauer Bär places you next to Dolomites and St. Michael's Square. This 28-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Ciclabile della Drava - 1 min walk - 0.0 miles
  • Stiftsmuseum Innichen - 1 min walk - 0.0 miles
  • St. Michael's Square - 1 min walk - 0.0 miles
  • Innichen Abbey - 2 min walk - 0.1 miles
  • 3 Peaks Dolomites - 3 min walk - 0.2 miles

Getting around

  • San Candido/Innichen Station - 9 min walk
  • Bolzano Airport (BZO) - 128 min drive

Restaurants

  • ‪Pizzeria Miramonti - ‬3 min walk
  • ‪Bar Silvia - ‬2 min walk
  • ‪Helmhotel - ‬4 min drive
  • ‪Senfter Café Bistro - ‬3 min walk
  • ‪Gröber Hütte - ‬5 min drive

About this property

Boutique & Gourmet Hotel Orso Grigio - Grauer Bär

At Boutique & Gourmet Hotel Orso Grigio - Grauer Bär, guests have access to ski-in/ski-out access, a full-service spa, and a sauna. There's free parking and a free area shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and tours or tickets. Other amenities at this ski hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and 15-inch flat-screen TVs with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and slippers. Other standard amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rooftop SPA. The spa is open daily.

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  • Breakfast included
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9.6 out of 10, Exceptional, 5 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante dell'Orso
  • Ristorante dell'Orso

Things to do

  • Arcade/game room
  • Bicycle storage
  • Cooking classes
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

This property is closed from March 22 2026 to April 24 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 150.0 per day
  • Cribs/infant beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.
Property Registration Number IT021077A1RWBQQEP5

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Orso Grigio
Orso Grigio Hotel
Orso Grigio Hotel San Candido
Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio
Boutique Gourmet Orso Grigio San Candido
Boutique Gourmet Orso Grigio
& Gourmet Orso Grigio Candido
Boutique & Gourmet Hotel Orso Grigio Hotel
Boutique & Gourmet Hotel Orso Grigio San Candido
Boutique & Gourmet Hotel Orso Grigio Hotel San Candido

Frequently asked questions

What can I see within easy reach of Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

This hotel is located in San Candido, just steps from Dolomites and Innichen Abbey, and within a short walk of Sexten Dolomites. You'll also find 3 Peaks Dolomites and St. Michael's Square less than a mile away.

How much does it cost to stay at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär on May 4, 2026 start from $256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

Rooftop SPA is the name of the hotel's full-service spa available for guests to enjoy.

Does Boutique & Gourmet Hotel Orso Grigio - Grauer Bär include a casino?

No, Boutique & Gourmet Hotel Orso Grigio - Grauer Bär doesn't have a casino.

Will I find an indoor pool at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

No, there is no indoor pool at this hotel.

Is Boutique & Gourmet Hotel Orso Grigio - Grauer Bär a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

No, but this hotel does have a steam room.

Does Boutique & Gourmet Hotel Orso Grigio - Grauer Bär have a restaurant with a breakfast menu?

Yes, Boutique & Gourmet Hotel Orso Grigio - Grauer Bär serves free buffet breakfast at Ristorante dell'Orso each morning.

Will Boutique & Gourmet Hotel Orso Grigio - Grauer Bär allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär for a fee of EUR 30 per pet, per day.

Does Boutique & Gourmet Hotel Orso Grigio - Grauer Bär have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär?

No, at Boutique & Gourmet Hotel Orso Grigio - Grauer Bär, there aren't any guestrooms that list a balcony.

Boutique & Gourmet Hotel Orso Grigio - Grauer Bär Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Great location and drivable to various Dolomites hikes and sights. The staff were very friendly and hospitable. We got engaged during our stay and the staff treated us to a complimentary bottle of prosecco! The sauna and spa facilities were also a treat to use after our long hikes. Breakfast was also fabulous with lots of variety, quality coffee and made to order egg dishes. Highly recommend staying at Hotel Orso Grigio!
Stayed 4 nights in Oct 2025

4/10 Poor

Lorraine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff was friendly and helpful. The included breakfast and complimentary wine testing were nice and appreciated. When we checked in we had no sheets or blankets for the bed. We requested them and were told maybe. We never received any. The bed was hard and uncomfortable. The room was uncomfortably hot and dark no matter what lighting we used. It was also very noisy due to nearby construction. I typically like older more traditional hotels. The bathroom and room overall were quite large, just uncomfortable, and I typically like older more traditional hotels. Also the area had very limited dining options
Stayed 4 nights in Sep 2025

10/10 Excellent

Yealim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at this little boutique hotel located in the center of the town San Candido. The room was neat and spacious, staff were all very friendly. The spa at the top with a surrounding view is a highlight of the stay where we can rest our body after long hikes!
Stayed 3 nights in May 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel Experience!

Beautiful hotel!! Lovely staff!!! I can't wait to come back!! My son and I came into town for the Krampus event and fell in love with San Candido and this hotel! The staff was so friendly and helpful! The Front Desk went above and beyond to help us with questions and getting around. The beds were so comfortable, amenities were lovely!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable. Enjoyed the saunas. Friendly staff. Great breakfast. Very accomodating towards our needs
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I thoroughly enjoyed my 3-night stay at the Orso Grigio including the wine tasting and guided hike with Franz. Thank you for making me feel like a queen with all the luxurious touches. I was even picked up from and dropped off at the train station and given a transport pass for the duration of my stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wasim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was wonderful specially the front desk and the restaurant staff. A real gem.
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis, SAN GERMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pueblo pequeñito pero acogedor., muy bueno para descansar pues es muy tranquilo queda cómo 25 min del pueblo de Cortina de Ampezzo. Si quiere más actividad pues no es el lugar. El personal excelente y con muchos detalles.
Stayed 4 nights in May 2024

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words that can be enough to describe our stay here. Everything was excellent !!!!! First let start with San Candido, a town out of a story book. And in the middle is this hotel. We met the owner Frantz, who is everyday there greeting and make sure you have a great stay. Rooms are impeccable and very comfortable. The staff is very friendly and professional and they are willing to help you with anything you need. Breakfast is superb. Very nice ambience, great selection and abundant. They include the renting of bicycles and we used them to ride 40 miles to Leinz in Austria. This ia a must do. Very close to all the mountain attractions. We will definitely come back.

8/10 Good

Kevin

Liked: Property conditions & facilities

Nice but noisy.

A great hotel with very helpful and friendly staff, particularly the owner who comes around at mealtimes to chat to the guests. The hotel is on the main square in the town and this makes it extremely noisy until the early hours of the morning. Deliveries for the nearby businesses and street cleaning are in full flow by 5am so this is a very noisy place to stay! And by noisy, I mean deafeningly loud. It is not the hotel's fault, but because it was hot and they have no air conditioning or portable electric fans, you have to keep the windows open... so don't expect a good night's sleep in the summer, unfortunately. There is a Tesla supercharger and free parking onsite which is very convenient.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. 4.3 rating is very underrated!!! The breakfast is the best in my life, the staff is nice, there are sauna....etc. Everything is just perfect for a relaxing holiday.
Stayed 2 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

The hotel is nice. Our room was clean, the service was good and the staff helpful and friendly. The hotel is located in the center of the town in the pedestals area. We stayed at the hotel for one night while we were traveling in the Dolomites area on our way to Austria and it served our needs well. The only problem is that after 9:00 PM no restaurants in the area are open.
Stayed 1 night in Jul 2018

10/10 Excellent

Kristen, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a wonderful hotel, located right in the pedestrian zone on the main piazza of San Candido. The management and employees were all wonderful, friendly, and helpful. I got terribly ill while here and they arranged for a doctor to come to the hotel and also brought food up to my room for my child and me. I am so grateful to them for their help. The restaurant was lovely and they serve a large, locally-sourced buffet breakfast. I would definitely stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Candido

Excellent service & room

6/10 Okay

Steve

Liked: Cleanliness, staff & service

Great Location

Cute village area. Amazing churches within 50 meters. Breakfast fair compared to other property.

8/10 Good

Justine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a wonderful village

Our stay at the Orso Grigio was very very nice! The check in staff were lovely and even offered us a choice in room if we were not entirely happy with the one we were allocated. The hotel is right next to lots of shops, cafes and restaurants. There was lots to eat at breakfast and everything was very tasty. A big recommendation to stay at this hotel!

2/10 Terrible

Malin

Stayed 1 night in May 2025

10/10 Excellent

Moacyr F A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Flavio

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está muito bem localizado. O atendimento e a gentileza de todos foram destaques. Tudo perfeito.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Boutique Hotel, zentral gelegen, mit bestem Ausblick auf die Berge, gemütlicher Wellness-Bereich und sehr freundliches Personal
Stayed 3 nights in May 2024

10/10 Excellent

Maria de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecável

Perfeita. Desde a recepção (traslado da estação o o hotel) até o checkout.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trascorrere una vacanza in questo hotel è stata una esperienza meravigliosa. Un ambiente accogliente e pulitissimo. Il personale è gentilissimo, affabile, sempre sorridente, disponibile e attento ad ogni esigenza del cliente. Servizio eccellente. Ristorante superlativo. Il proprietario, Franz, sempre presente, gestisce il suo albergo con grande passione e cura per ogni piccolo dettaglio. Consigliatissimo!
Stayed 7 nights in Feb 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Service, top Lage!
Stayed 3 nights in May 2022

8/10 Good

Hildegard

Liked: Staff & service, property conditions & facilities, room comfort

Eine Reise wert!!!

Sehr freundliches Personal. Sehr gutes Frühstückbuffet. Tolle Weinauswahl und sehr gute Küche!
Stayed 2 nights in Mar 2022