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Servatur Waikiki

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Servatur Waikiki

View from property
Terrace/patio
Aerial view
Pool views, open daily
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Kasbah Shopping Center
    ‪5 min walk‬
  • Place, English Beach
    ‪10 min walk‬
  • Place, Yumbo Shopping Center
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪21 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults)

8.6 out of 10
Excellent
(32 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (1 Adult)

7.6 out of 10
Good
(14 reviews)
  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

Down comforters, pillowtop beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (1 Adult)

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (2 Adults)

Superior Double Room, Balcony (2 Adults) | Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor) | Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 285 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 Adults and 2 Children)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

San Bartolomé de Tirajana

Located in Playa del Ingles, Servatur Waikiki is a leisurely stroll from popular sights such as Yumbo Shopping Center and English Beach. This 505-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Kasbah Shopping Center - 5 min walk - 0.3 miles
  • Paseo Costa Canaria - 8 min walk - 0.5 miles
  • English Beach - 10 min walk - 0.6 miles
  • Yumbo Shopping Center - 10 min walk - 0.6 miles
  • CITA Shopping Center - 17 min walk - 0.9 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Restaurante Hotel Waikiki - ‬1 min walk
  • ‪Greek Village - ‬6 min walk
  • ‪Café de Paris - ‬5 min walk
  • ‪Lounge Bar, Gran Canaria Princess - ‬2 min walk
  • ‪Rimini Restaurant - ‬4 min walk

About this property

Servatur Waikiki

Family-friendly hotel with 2 outdoor pools and a full-service spa
Servatur Waikiki features a full-service spa, 2 outdoor pools, and a free water park. Transportation is made easy with a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include safes, phones, and desks. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Splash pad
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 8 floors
  • Built in 1974
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 150 per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-35-1-0000153

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Frequently asked questions

Are there all-inclusive rates at Servatur Waikiki?

Servatur Waikiki has all inclusive rates that come with all meals and onsite activities included. Activities include yoga and live performances.

How much does it cost to stay at Servatur Waikiki?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Servatur Waikiki on Jan 24, 2026 start from $186.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Servatur Waikiki?

Servatur Waikiki offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Servatur Waikiki?

This hotel is situated in Playa del Ingles within a short 11-minute walk of Yumbo Shopping Center and also 11 minutes on foot from English Beach. You'll also find Maspalomas Dunes and San Agustin Beach within a short drive.

Will I be able to park at Servatur Waikiki?

Yes, there is accessible parking and electric car charging available.

Is there a spa at Servatur Waikiki?

MaiTai Wellness Lounge is the hotel's spa and services include massages and mani/pedis.

Does Servatur Waikiki have a casino?

No, Servatur Waikiki doesn't have a casino.

Will I find an indoor pool at Servatur Waikiki?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Servatur Waikiki good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Servatur Waikiki have a hot tub?

Yes, this hotel has a spa tub.

Does Servatur Waikiki have a restaurant with a breakfast menu?

Yes, Servatur Waikiki serves free buffet breakfast at Kalua Restaurant each morning.

Will Servatur Waikiki allow pets to stay for free?

No, pets aren't allowed at Servatur Waikiki.

Does Servatur Waikiki have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Servatur Waikiki?

The closest major airport to Servatur Waikiki is Gran Canaria Airport (LPA), which is 19.2 mi away (29 minutes by car).

Are there rooms with balconies at Servatur Waikiki?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy resort views.

Servatur Waikiki Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 1001 reviews
Rating 8 - Good. 429 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms daily well cleaned. Pool great for kids and pretty large. Lots of sunbeds to get tanned.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Horley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and the staff, service and facilities were as good as ever. Great stay!
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and well mannered staffing in all departments
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the air conditioning. It was insufficient cooling for the persistent heat and humidity. It was hard to get to sleep and I woke every day in soaking sweaty sheets. It was the only let down in an otherwise amazing holiday.
Stayed 7 nights in Sep 2025

8/10 Good

Bethany

Stayed 7 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Air Con, dirty bathroom, overcrowded

I stayed here for just one night and couldn’t wait to leave. The so-called air conditioning is a joke - it only blew hot air, and I didn’t get any sleep until 5:30 a.m. It should not be advertised as air conditioning at all. The rest of the hotel is no better, with none of the common areas properly cooled. The bathroom was dirty, with hairs and fingerprints left in the shower and on the surfaces. Everything is old & worn out. The pool area is overcrowded and chaotic, with no available seating. Sunbeds are “reserved” with towels for hours while no one uses them, making it impossible to relax. Definitely not worth the money.
Stayed 1 night in Aug 2025

8/10 Good

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Ashley

Stayed 7 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities
Nice clean room. Excellent breakfast
Stayed 10 nights in Jun 2025

6/10 Okay

Bing

Liked: Cleanliness, staff & service
Disliked: Room comfort
the wardrobe broken . the bed not comfortable.not kettle . the hotel it’s 4 stars
Stayed 7 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big size hotel with plenty of activity and space. Nothing too much trouble and plenty of staff to cater for all needs.
Stayed 7 nights in Jun 2025

10/10 Excellent

Moreno, Aberdeen

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Hayden

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Pawel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pics are not accurate

If I am booking superior room which is renovated on the pics... I would like to receive it. As per room service my room was superior because I had fridge, kettle and mineral water.
Stayed 7 nights in May 2025

6/10 Okay

Paul

Traveled with partner
Liked: Amenities
It was ok for a short stay. Quite noisey and can be over crowded. Good value for money, good location. Breakfast included which was decent.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Priya

Liked: Staff & service
Disliked: Property conditions & facilities
I was asleep and my fed broke during the night. I rolled off the bed and fell on the floor
Stayed 1 night in May 2025

10/10 Excellent

Keith Ian, Gillingham

Liked: Cleanliness, staff & service, property conditions & facilities
Room 326 initially given was noisy being close to external ventilation machinery. Hotel staff were very friendly and helpful and offered us a quieter room and with a better view. Only downside is the hotel is dated, and the 2nd floor of block 3 smellt as if the drains were faulty. Overall a good hotel for the price.
Stayed 10 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ben Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and the sunbeds
Stayed 7 nights in Mar 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very pleasant stay, rooms were kept clean and tidy daily. Self service beer and wine taps were very convenient. Hotel was very busy and at times the food areas could be a little overwhelming. Would certainly return...
Stayed 9 nights in Feb 2025

10/10 Excellent

Matthew, Horley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, we were here for 5 days and could not fault it. Great room, friendly staff and the food and drinks were spot on. To add to that it’s in a great location. Would definitely come back.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy hotel serving many nationalities

Crowded hotel. Breakfast choice good. Cleaning service outstanding. Animation team very variable. Good value
Stayed 9 nights in Jan 2025

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