Servatur Waikiki

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Servatur Waikiki

View from property
Aerial view
Pool views, open daily
Down comforters, pillowtop beds, in-room safe, desk
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Gym

Explore the area

View in a map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, English Beach
    ‪10 min walk‬
  • Place, Yumbo Shopping Center
    ‪10 min walk‬
  • Place, Maspalomas Dunes
    ‪4 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

Double Room, Balcony (2 Adults)

8.6 out of 10
Excellent
(29 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (1 Adult)

7.2 out of 10
Good
(12 reviews)
  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Balcony (1 Adult)

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 285 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (2 Adults)

  • 506 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (3 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (4 Adults)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

San Bartolomé de Tirajana

Located in Playa del Ingles within a short walk of Yumbo Shopping Center, Servatur Waikiki is within 2 miles (3 km) of other popular sights such as Maspalomas Dunes. This 505-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • English Beach - 10 min walk - 0.6 miles
  • Yumbo Shopping Center - 10 min walk - 0.6 miles
  • Maspalomas Dunes - 4 min drive - 1.4 miles
  • San Agustin Beach - 5 min drive - 2.1 miles
  • Maspalomas Lighthouse - 8 min drive - 3.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Pool Bar @ Abora Buenaventura - ‬10 min walk
  • ‪Café de Paris - ‬5 min walk
  • ‪Restaurante Grill Pizzeria Patio Canario - ‬6 min walk
  • ‪Meeting Bar Ifa Buenaventura - ‬10 min walk
  • ‪Las Piramides - ‬3 min walk

About this property

Servatur Waikiki

Family-friendly hotel with 2 outdoor pools and a full-service spa
Servatur Waikiki features a full-service spa, 2 outdoor pools, and a free water park. Transportation is made easy with a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include safes, phones, and desks. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 8 floors
  • Built in 1974
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 150 per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-35-1-0000153

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Frequently asked questions

Are there all-inclusive rates at Servatur Waikiki?

Servatur Waikiki has all inclusive rates that come with all meals and onsite activities included. Activities include yoga and live performances.

Is free cancellation available at Servatur Waikiki?

Servatur Waikiki offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Servatur Waikiki?

This hotel is situated in Playa del Ingles within a 10-minute walk of Kasbah Shopping Center and Paseo Costa Canaria. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Is there parking available at Servatur Waikiki?

Yes, there is accessible parking and electric car charging available.

Is there a spa at Servatur Waikiki?

MaiTai Wellness Lounge is the hotel's spa and services include mani/pedis and massages.

Does Servatur Waikiki have a casino?

No, Servatur Waikiki doesn't have a casino.

Will I find an indoor pool at Servatur Waikiki?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Servatur Waikiki?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Servatur Waikiki have a hot tub?

Yes, this hotel has a spa tub.

Does Servatur Waikiki have a restaurant with a breakfast menu?

Yes, Servatur Waikiki serves free buffet breakfast at Kalua Restaurant each morning.

Will Servatur Waikiki allow pets to stay for free?

No, pets aren't allowed at Servatur Waikiki.

Does Servatur Waikiki have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Servatur Waikiki?

The closest major airport to Servatur Waikiki is Gran Canaria Airport (LPA), which is 19.2 mi away (29 minutes by car).

Can I book a room with a balcony at Servatur Waikiki?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy resort views.

Reviews

Servatur Waikiki Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

8/10 Good

Ashley

Stayed 7 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities
Nice clean room. Excellent breakfast
Stayed 10 nights in Jun 2025

6/10 Okay

Bing

Liked: Cleanliness, staff & service
Disliked: Room comfort
the wardrobe broken . the bed not comfortable.not kettle . the hotel it’s 4 stars
Stayed 7 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big size hotel with plenty of activity and space. Nothing too much trouble and plenty of staff to cater for all needs.
Stayed 7 nights in Jun 2025

10/10 Excellent

Moreno, Aberdeen

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Hayden

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Pawel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pics are not accurate

If I am booking superior room which is renovated on the pics... I would like to receive it. As per room service my room was superior because I had fridge, kettle and mineral water.
Stayed 7 nights in May 2025

6/10 Okay

Paul

Traveled with partner
Liked: Amenities
It was ok for a short stay. Quite noisey and can be over crowded. Good value for money, good location. Breakfast included which was decent.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Priya

Liked: Staff & service
Disliked: Property conditions & facilities
I was asleep and my fed broke during the night. I rolled off the bed and fell on the floor
Stayed 1 night in May 2025

10/10 Excellent

Keith Ian, Gillingham

Liked: Cleanliness, staff & service, property conditions & facilities
Room 326 initially given was noisy being close to external ventilation machinery. Hotel staff were very friendly and helpful and offered us a quieter room and with a better view. Only downside is the hotel is dated, and the 2nd floor of block 3 smellt as if the drains were faulty. Overall a good hotel for the price.
Stayed 10 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ben Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and the sunbeds
Stayed 7 nights in Mar 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very pleasant stay, rooms were kept clean and tidy daily. Self service beer and wine taps were very convenient. Hotel was very busy and at times the food areas could be a little overwhelming. Would certainly return...
Stayed 9 nights in Feb 2025

10/10 Excellent

Matthew, Horley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, we were here for 5 days and could not fault it. Great room, friendly staff and the food and drinks were spot on. To add to that it’s in a great location. Would definitely come back.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy hotel serving many nationalities

Crowded hotel. Breakfast choice good. Cleaning service outstanding. Animation team very variable. Good value
Stayed 9 nights in Jan 2025

6/10 Okay

Darren

Liked: Property conditions & facilities, room comfort

Nov/Dec 3 week stay

Really liked the hotel. Room was cleaned every day and the staff were friendly. I wouldn’t stay again for two reasons. Firstly the pool was too cold and in my three week stay I went in there once as it was so uncomfortable and the other reason is the air con in the room was pathetic, you could leave it on all day and notice no difference.
Stayed 21 nights in Nov 2024

8/10 Good

Erwan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Entirely satisfied with our stay at Servatur Waikiki. Staff was very friendly and helpful. The hotel is very organised. The only thing I could say is that some of the communal areas could do with a bit of a make over but that did not affect our stay in any shale or form
Stayed 7 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great cleaning, slept well.
Stayed 5 nights in Dec 2024

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Beresford Everton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 9 nights in Nov 2024

6/10 Okay

Shana

Stayed 7 nights in Oct 2024