Hotel Tabaiba Princess- All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Tabaiba Princess- All Inclusive

A pool area with a thatched-roof gazebo surrounded by palm trees and a hotel building in the background.
A restaurant with wicker furniture, a buffet, and a pool in the background.
A spacious lobby with a wooden reception desk, seating area, and large windows offering views of palm trees.
A spacious lobby with marble flooring, a grand staircase, and a seating area with wicker lamps.
An outdoor seating area with a thatched-roof gazebo, lounge chairs, and a bar counter.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪8 min walk‬
  • Place, Holiday World Maspalomas
    ‪14 min walk‬
  • Place, Maspalomas Lighthouse
    ‪8 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

Standard Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Suite (Prestige 2 adults + 2 children)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite (2 adults + 2 children)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite, Garden Area (2 adults + 2 children)

  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room, Connecting Rooms (3 adults)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Family Room (Standard 2 adults + 1 child)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Family Room, Connecting Rooms (2 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Family Room (Standard 2 adults and 2 children)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Family Room (Standard 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Suite (Prestige 3 adults)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Suite (Prestige 2 adults and 1 child)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

Standard Triple Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Room (2 adults)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite (1 adult)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Junior Suite (2 adults)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite (2 adults + 1 child)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite (3 Adults)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite, Garden Area (1 adult)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Junior Suite, Garden Area (2 adults)

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite, Garden Area (2 adults + 1 child)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Junior Suite, Garden Area (3 adults)

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite (Prestige 1 adult)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room (Standard 2 adults)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite (Prestige 2 adults)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Family Room, Connecting Rooms (2 adults + 3 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (2 adults + 4 children)

  • 614 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (3 adults + 1 child)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (3 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (3 adults + 3 children)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (4 adults)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (4 adults + 1 child)

  • 635 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

Family Room, Connecting Rooms (4 adults + 2 children)

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE CAPACITY 2

  • Sleeps 4
  • Free WiFi

DOUBLE CAPACITY 3

  • Sleeps 4
  • Free WiFi

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About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within 2 miles (3 km) of Yumbo Shopping Center, Hotel Tabaiba Princess- All Inclusive is within a few miles (5 km) of other popular sights such as Maspalomas Dunes. This 409-room, 4-star property has 8 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.5 miles
  • Holiday World Maspalomas - 14 min walk - 0.8 miles
  • Maspalomas Beach - 8 min drive - 1.2 miles
  • Maspalomas Lighthouse - 8 min drive - 1.2 miles
  • Meloneras Beach - 9 min drive - 1.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪The Corner - ‬4 min drive
  • ‪Tangaloa - ‬5 min drive
  • ‪Maximilians - ‬4 min drive
  • ‪La Vicaría - ‬15 min walk
  • ‪Asia House - ‬4 min drive

About this property

Hotel Tabaiba Princess- All Inclusive

Hotel Tabaiba Princess- All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include furnished balconies or patios, sofa beds, and minibars. Change of towels is available on request.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Food Market
  • Il Pecatto
  • Kokoro
  • La Choza
  • Mordisco Family Snack

Things to do

  • 18-hole adjacent golf course
  • 8 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Piano
  • Pilates classes
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 1997
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant enforces a dress code policy: long pants are required at dinner service.
This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 10 per person per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:30 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Maspalomas
Hotel Maspalomas Princess
Hotel Princess Maspalomas
Maspalomas Hotel
Maspalomas Princess
Maspalomas Princess Hotel
Princess Hotel Maspalomas
Princess Maspalomas
Hotel Maspalomas-Tabaiba Princess resort
Maspalomas-Tabaiba Princess
Hotel Maspalomas Tabaiba Princess resort
Tabaiba Princess
Hotel Tabaiba Princess
Hotel Tabaiba Princess All Inclusive
Hotel Tabaiba Princess- All Inclusive All-inclusive property
Hotel Tabaiba Princess- All Inclusive San Bartolomé de Tirajana

Frequently asked questions

Will I find all-inclusive options at Hotel Tabaiba Princess- All Inclusive?

Hotel Tabaiba Princess- All Inclusive is an all-inclusive resort and rates come with buffet meals. Activities include water fitness classes, dance classes, and live performances.

Are free cancellation options available at Hotel Tabaiba Princess- All Inclusive?

Hotel Tabaiba Princess- All Inclusive offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Hotel Tabaiba Princess- All Inclusive?

This property is situated in Maspalomas within a short 9-minute walk of Maspalomas Golf Course and also 13 minutes on foot from Holiday World Maspalomas. You'll also find Maspalomas Lighthouse and Yumbo Shopping Center within a short drive.

Is parking available on site at Hotel Tabaiba Princess- All Inclusive?

Yes, uncovered self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Hotel Tabaiba Princess- All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Swedish massages, body wraps, and aromatherapy.

Does Hotel Tabaiba Princess- All Inclusive include a casino?

No, Hotel Tabaiba Princess- All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Tabaiba Princess- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What will couples enjoy most about a stay at Hotel Tabaiba Princess- All Inclusive?

There are plenty of amenities for couples at this property, including 5 restaurants, 8 outdoor pools, and 3 poolside bars.

Are there hot tubs at Hotel Tabaiba Princess- All Inclusive?

No, but this property does have a steam room.

Does Hotel Tabaiba Princess- All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Tabaiba Princess- All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Hotel Tabaiba Princess- All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hotel Tabaiba Princess- All Inclusive though service animals are welcome.

Are there connecting rooms at Hotel Tabaiba Princess- All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Hotel Tabaiba Princess- All Inclusive?

The closest major airport to Hotel Tabaiba Princess- All Inclusive is Gran Canaria Airport (LPA), which is 20.8 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel Tabaiba Princess- All Inclusive?

Yes, every guestroom at Hotel Tabaiba Princess- All Inclusive comes with a furnished balcony/patio and some offer garden and pool views.

Hotel Tabaiba Princess- All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 107 out of 295 reviews
Rating 8 - Good. 139 out of 295 reviews
Rating 6 - Okay. 34 out of 295 reviews
Rating 4 - Poor. 10 out of 295 reviews
Rating 2 - Terrible. 5 out of 295 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty , nice staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10\10

Great stay. The restaurants can be quite busy but the hotel was at full capacity. Kids club was great. Would defo recommend
Stayed 10 nights in Apr 2025
Verified review

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 8 nights in Jan 2023
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very enjoyable stay

Good location, large rooms, plenty of parking spaces, large restaurants, lovely spacious lobby, easy access from and to the airport by public bus, with bus stops right outside the resort. Some of the buffet food not so great but always you can find something to enjoy, as there is plenty choice. All day snack bars. Totally amazing water park for all ages. Despite the large capacity of this hotel, you can still find some relaxation between lavish, tropical gardens all around. Staff is trying their best to avoid any panic during busy lunch and dinner buffet. Few interesting shops inside the resort. I would stay here again.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Kristina Cassandra De

Liked: Cleanliness, amenities
Food was ok but wasn't fantastic. The first 3 days most things were dry, and tough. Warm food was cold and cold food warm. They have a few activities throughout the day on site but really not that many options and the activities are no more than 30-45 minutes during the day which for somethings like archery make it difficult to enjoy if your turn is only 3 shots and on to the next person. Most staff were friendly but a few were rude, especially since we were english speaking. Avoid the photo hotel, its a scam and most workers will waste your time since they want you to buy the bundle. We were content with purchasing a few photos but they ignored us and tried to play games when we said as much. We ended up walking away with no photos after spending 20-30 minutes the day before having them taken. The dining room and reception/main space are stunning but everywhere else needs a lot of TLC. Water damage can be seen to a lot of the walls in the hallways and one of the rooms. One of our bathrooms had a lot of water pooling into the floor because of the design of the tub and glass partition. Also found that the shape of the tub and sloping allowed for water to pool and remain at the bottom. All inclusive has two levels for drinks. Regular and premium, if you want to have margaritas or cocktails, you have to say extra per day per person in the room.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Definitely recommended, a good 4* resort

What a gorgeous property, very stylish and stunning furniture. Great layout and easy to navigate. The suite is stunning, we loved our room. We did upgrade to the Premium Drinks package, which is only Euro15 per person, per day - definitely worth it as the standard off the shelf alcohol is very entry level. We also found most of the staff (not all) to be, putting it frank, miserable. Not sure if they are overworked, hate theue jobs or its just becasue of the season and they are exhausted (start of January), but nearly ever member of staff, particularly reception and the bar were just miserable and zero care in customer service. Very disappointing for hotel that is really stunning. Not every member what terrible, there are a few gems around, particularly the housekeeping who were so accommodating and friendly. Towards the end of our 7 nights, we felt there was a change in staff shift, and the mood picked up.... Additionally, there are many reviews about the standard of food. Yes, this is not a 5* and it is not a la carte, but we found the food fine, and excellent value for money. The main dining room can be loud, the Kokolo (whatever the name is Asian resturant outside) was disappointing, but overall it was good. Do prepare yourself for loads of families and chilren. This is a very family friendly property and with that, there are loads of kids screaming, crying and all over the place in the dining room. Overall, would I return - yes. Good value for money and good hotel
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre.tres spacieux .grand luxe.repas excellent.piscines top.bcp de chaises.parfait
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruime kamers, altijd voldoende plek bij de zwembaden (voorjaarsvakantie), mooie zwembaden, mooi hotel, behulpzaam personeel, overal erg schoon. Ik vond het zwembad fris als het een beetje waaide en de zon achter de wolken was, mijn man en 5 jarige zoon niet. Kinderzwembaden lekker warm. Eten in het hoofdrestaurant is erg lekker en afwisselend. 30min lopen van het strand.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

JALEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dommage qu'il n'y avait pas de pâtisseries dans les snack.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres spacieuses et propres. Belle prestation.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tor Ove

Liked: Cleanliness, staff & service, amenities
Flott plass
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait , ont reviendrais certainement si nous sommes de passage
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Todo muy accesible, teniamos carrito de bebé y se accedia muy bien, todo a la mano, había momentos de buya pero tampoco algo muy exagerado, potitos para bebe te los hacían en el buffet, todo muy excecional, personal de 10
Stayed 6 nights in Jul 2024
Verified review

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Prima voor oma dochter en kleindochter
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was erg mooi. Hele mooie zwembaden en ook de aankleding van de lobby en het restaurant was prachtig.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij het ontbijt was het druk. Top waren de diners in het Italiaans en Aziatisch restaurant. De standaard kamers zijn ruim, mooi en comfortabel. Het hotel ligt wat verder van de zee en Het Engels strand, maar dat is net een voordeel. Als je graag wandelt, is het de ideale plek.
Stayed 6 nights in Mar 2023
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit big for us but that said it is a great place to stay and excellent value for money. We had a Prestige Suite which suited our family well as long as your kids will share a bed, or it’s 2 couples. Spacious and modern and cleaned everyday. Main restaurant offers a good selection and quality of food and the pool bars are very good. When it’s fully booked (which it was last 2 days of our hols) it was less enjoyable. We then chose to eat out and had lunch in the main restaurant rather than the pool bar as it was way less busy.
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
El hotel es genial para pasar unos días en desconexión total del mundo. Tiene una piscina enorme que se divide en varias a su vez. El personal es muy amable y atento. Lo único las chicas de la limpieza que no siempre nos limpiaron la habitación como debían. El todo incluido es un poco 'engañabobos' referente a las bebidas alcoholicas. Solo entra los preparados que ellos te dan, ninguna marca de alcohol común.
Stayed 10 nights in Jun 2021
Verified review

10/10 Excellent

Mindful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good activities, nice free spa with sauna, steam room and hor tub.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super poolanlage, gutes, abwechsungsreies buffetrestaurant, tolles zimmer (suite prestige auf der maspalomas seite)
Stayed 10 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, completo tanto en comida, como en instalaciones
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service mit sehr freundlichen Angestellten an der Rezeption und auch im Restaurantbereich
Stayed 7 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ancora efficiente ma un po' usurata camere necessitano di manutenzione per il resto tutto ok
Stayed 7 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hyggelig personell, Hotellet er litt slitt og trenger en oppussing.
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Synes det var lidt irriterende at man skulle betale for internettet. Men er helt vild med poolen og maden! Og dejligt lækkert hotel!
Stayed 10 nights in Mar 2019