Portobelo Plaza de las Americas

3.5 star property
Hotel with free breakfast, a short walk to Spratt Bight Beach
VIP Access

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Photo gallery for Portobelo Plaza de las Americas

Triple Room | In-room safe, bed sheets
Breakfast served
Outdoor pool, pool umbrellas, sun loungers
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Avenida Las Americas 1A-101, San Andrés, 880001
  • Spratt Bight Beach
    ‪5 min walk‬
  • North End
    ‪2 min drive‬
  • San Andres Hill
    ‪5 min drive‬
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪9 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Triple Room Standard

  • Sleeps 3

Double Room Standard

  • Sleeps 2

About the neighborhood

San Andrés

Portobelo Plaza de las Americas places you within a 10-minute stroll of Spratt Bight Beach and Paintball San Andres. This 143-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a gym.

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.3 miles
  • North End - 2 min drive - 1.3 miles
  • San Andres Hill - 5 min drive - 2.8 miles
  • First Baptist Church - 5 min drive - 2.8 miles
  • Island House Museum - 7 min drive - 3.9 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive

Restaurants

  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬6 min walk
  • ‪The Islander - ‬6 min walk
  • ‪Sandwich Qbano - ‬4 min walk
  • ‪Aquarius Bar-Restaurante - ‬5 min walk

About this property

Portobelo Plaza de las Americas

Hotel with free breakfast, a short walk to Spratt Bight Beach
Portobelo Plaza de las Americas features an outdoor pool, a gym, and conference space. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels. Hair dryers and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Snorkeling

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 5:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Frequently asked questions

Is free cancellation available at Portobelo Plaza de las Americas?

Portobelo Plaza de las Americas offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around Portobelo Plaza de las Americas?

This hotel in San Andrés is within a 10-minute walk of Spratt Bight Beach and Paintball San Andres. You'll also find North End and Island House Museum within a short drive.

Is there parking available at Portobelo Plaza de las Americas?

No, this hotel doesn't offer parking.

Does Portobelo Plaza de las Americas include a casino on the premises?

No, Portobelo Plaza de las Americas doesn't have a casino.

Is there an indoor pool at Portobelo Plaza de las Americas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Portobelo Plaza de las Americas a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Portobelo Plaza de las Americas?

No, this hotel doesn't have a spa tub.

Does Portobelo Plaza de las Americas have a restaurant that serves breakfast?

Yes, Portobelo Plaza de las Americas serves free buffet breakfast each morning from its restaurant.

Does Portobelo Plaza de las Americas allow pets to stay for free?

No, pets aren't allowed at Portobelo Plaza de las Americas.

Are there connecting rooms at Portobelo Plaza de las Americas?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Portobelo Plaza de las Americas?

The closest major airport to Portobelo Plaza de las Americas is San Andrés (ADZ-Gustavo Rojas Pinilla Intl.), which is within a mile.

Are there rooms with balconies that I can book at Portobelo Plaza de las Americas?

No, you won't find guestrooms with balconies at Portobelo Plaza de las Americas.

Portobelo Plaza de las Americas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 267 reviews
Rating 8 - Good. 87 out of 267 reviews
Rating 6 - Okay. 36 out of 267 reviews
Rating 4 - Poor. 21 out of 267 reviews
Rating 2 - Terrible. 18 out of 267 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jose Israel

Traveled with group
Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Stayed 5 nights in Nov 2024

2/10 Terrible

Pablo

Disliked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Eliud, Pasadena

Traveled with partner
Liked: Cleanliness
Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Stayed 6 nights in Oct 2024

6/10 Okay

miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Stayed 6 nights in Jul 2024

10/10 Excellent

Richard, Porirua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Stayed 14 nights in Jun 2024

10/10 Excellent

Daniel Ubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Maritza, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, people really nice and helpful
Stayed 3 nights in Apr 2024

8/10 Good

Francisco, Hyde Park

Traveled with group
Liked: Cleanliness, staff & service, amenities
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Very friendly and efficient staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

William, MALIBU

Traveled with partner
Liked: Amenities
Stayed 4 nights in Jan 2024

8/10 Good

Ana Milena Yepes

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay in San Andres

Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Stayed 2 nights in Jan 2024

10/10 Excellent

Omaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Victor, Trenton

Traveled with group
Liked: Staff & service, property conditions & facilities
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Stayed 1 night in Aug 2023

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

DAVID

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
Stayed 14 nights in Jan 2023

2/10 Terrible

William

Stayed 3 nights in Jan 2023

4/10 Poor

Frederico

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.

6/10 Okay

Alvaro

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Stayed 5 nights in Nov 2022

2/10 Terrible

Mishael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2022

8/10 Good

jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
Stayed 3 nights in Sep 2022

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction on property
Stayed 5 nights in Aug 2022

10/10 Excellent

Joshua

Stayed 1 night in Aug 2022

6/10 Okay

Laura F, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Stayed 5 nights in Jul 2022