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Hotel Portobelo Convention Center

Property class: 3

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Photo gallery for Hotel Portobelo Convention Center

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A poolside area with chairs and tables, palm trees, and a view of the ocean.
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Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cra 5 No 39 - 37, San Andrés, San Andres y Providencia, 880001
  • Place, Spratt Bight Beach
    ‪5 min walk‬
  • Place, Paintball San Andres
    ‪8 min walk‬
  • Place, Cultural Center Dock
    ‪12 min walk‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Bathroom

Standard Double Room

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

  • 288 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Zafi Hotel

San Andrés
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, 11 reviews
$171 nightly
The price is $171
Sep 17 - Sep 18
All taxes and fees included in total
Zafi Hotel

About the neighborhood

San Andrés

Located within a 5-minute walk of Spratt Bight Beach, Hotel Portobelo Convention Center is within a 15-minute stroll of Letrero I love San Andrés. This 54-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and a 24-hour front desk.

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.3 miles
  • Paintball San Andres - 8 min walk - 0.4 miles
  • Letrero I love San Andrés - 9 min walk - 0.5 miles
  • Cultural Center Dock - 12 min walk - 0.7 miles
  • Marina Toninos - Dock - 12 min walk - 0.7 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪the islander - ‬6 min walk
  • ‪El Peruano - ‬1 min walk
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Artigiani Gelato & Bubble Waffles - ‬2 min walk
  • ‪Sea Watch Caffe - ‬5 min walk

About this property

Hotel Portobelo Convention Center

The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.
Flat-screen TVs come with cable channels. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The ryokan bathing area is open 24 hours.

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Property amenities

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Scuba diving
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • 24-hour public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 0-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 14 2026 to January 31 2028 (dates subject to change):
  • Laundry facilities
  • Recreation facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot springs
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Portobelo Convention Center Hotel San Andres

Portobelo Convention Center San Andres

Portobelo Convention Center

Portobelo Convention Center Hotel

obelo Convention Center Hotel

Portobelo Convention Center Hotel

Portobelo Convention Center San Andrés

Portobelo Convention Center Hotel San Andrés

Frequently asked questions

Is free cancellation available at Hotel Portobelo Convention Center?

Hotel Portobelo Convention Center offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Portobelo Convention Center?

This hotel in San Andrés is within a 10-minute walk of Spratt Bight Beach and Letrero I love San Andrés. You'll also find North End and Cultural Center Dock less than a mile away.

Is parking available on site at Hotel Portobelo Convention Center?

No, this hotel doesn't offer parking.

Does Hotel Portobelo Convention Center include a casino on the premises?

No, Hotel Portobelo Convention Center doesn't have a casino.

Is there an indoor pool at Hotel Portobelo Convention Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Portobelo Convention Center?

There are plenty of amenities for couples at this hotel, including a beach, a restaurant, and a bar/lounge.

Does Hotel Portobelo Convention Center have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo Convention Center have a restaurant that serves breakfast?

Yes, Hotel Portobelo Convention Center serves free buffet breakfast each morning from its restaurant.

Does Hotel Portobelo Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo Convention Center though service animals are welcome.

Does Hotel Portobelo Convention Center have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Portobelo Convention Center?

The closest major airport to Hotel Portobelo Convention Center is San Andrés (ADZ-Gustavo Rojas Pinilla Intl.), which is within a mile.

Are there rooms with balconies that I can book at Hotel Portobelo Convention Center?

No, you won't find guestrooms with balconies at Hotel Portobelo Convention Center.

Hotel Portobelo Convention Center Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 154 reviews
Rating 8 - Good. 43 out of 154 reviews
Rating 6 - Okay. 37 out of 154 reviews
Rating 4 - Poor. 23 out of 154 reviews
Rating 2 - Terrible. 25 out of 154 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

JORGE ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels for the beach will add convenience
Stayed 7 nights in Aug 2023
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the street you will have the best coralline white beach at the Caribbean. Excellent for swimming, diving, snorkling or just relaxing with a cold Colombian beer in your hands. Excellent prices. With the same money you have to spend in North American or Europe daily you can stay 3 or 4 days in San Andres Island.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
The location is good because it is a few steps away from the beach. However, we were transferred to another hotel from the chain, which was three blocks away from the beach. We did not have a say in the change, it was just done by the hotel upon check-in time. We were changed to Portobelo Plaza Las Americas.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Verified review

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low quality
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Cindy

Disliked: Cleanliness, property conditions & facilities
Es un lugar muy deteriorado con cucarachas para el precio de $100 dolares por noche no lo recomiendo
Verified review

2/10 Terrible

Demer

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel de pessima qualidade.

Bom para começar desde o 1 dia tivemos problema com o quarto, chegamos la o cheiro estava super forte uma mistura de mofo com produto de limpeza, piso do quarto sujo e com vasamento no box e p completar do nada a central de ar pifa. Ai trocamos de quarto bem depois de tanto relatar que o quarto estava ruim. Chegando no quarto novo as pessoas da limpeza simplesmente nao limpavam o quarto direito. A agua do chuveiro e da pia fedia e tinha gosto ruim. O que me ajudou foram 3 moças maravilhosas, duas que trabalhavam na recepção e uma com tranças no cabelo que super me ajudou e entendeu o que eu estava passando ate falei que a unica coisa que eu iria elogiar foram elas 3. Observação o CAFÉ da manhão um dos piores q ja comi meu Deus, nao tinha opção e sabor e sem contar as atendentes que mal acabavamos de comer tiravam os pratos praticamente da nossa mão. Algum bem mal educados. E reclamei porque pagamos caro e o valor não bate com a qualidade desse hotel. Somente porque fica proximo a praia mais com certeza devem ter hoteis do mesmo preço ou menors que vala mais a pena. Lembrando que eu relatei absolutamente tudo para todos da recepção.
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort
Internet não tinha sinal bom
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

HERBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una ubicacion privilegiada, a pocos pasos de la playa. Habitacion muy amplia y limpia, cuenta con cajilla de seguridad y minibar.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queda muy cerca a la playa, limpio y ofrece desayuno incluido con vista a l playa. No hay piscina
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Elkin J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

valter r da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo/benefício

Café da manhã razoável, bom atendimento por parte dos funcionários, boa localização.
Stayed 4 nights in Jan 2022
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and beach
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Harold B

Liked: Property conditions & facilities

Harold stay

Friendly people but hotel is like a motel in the US. Nothing especial to talk about. It’s conveniently located.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Location to the beach and an excellent breakfast with an attentive wait staff. Will stay there again.
Stayed 4 nights in Nov 2021
Verified review

2/10 Terrible

Sebastian

Disliked: Staff & service, property conditions & facilities, room comfort

PÉSIMO!!!! El peor hotel que puedes reservar

El peor hotel que me quedado, me dieron una habitación al lado de la recepción por lo que no pude dormir en toda la noche del ruido de la gente entrando y saliendo, no había agua caliente, habían muchos animales que se metían por debajo de la puerta, la nevera (minibar) excesivamente ruidosa y al check out me estaban cobrando 40 Mil pesos que porque me había quitado la manilla del hotel….un robo y fiasco de hotel NO lo recomiendo Pésimo
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Rufino

Disliked: Cleanliness, property conditions & facilities, room comfort

i not recomend thas hotel

no hot water .no wifi inside the room,only on hotel loby
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Maira Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hubo un huracán
Stayed 3 nights in Nov 2020
Verified review

10/10 Excellent

Yeny L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper Recomendadoooo!

Inicialmente hubo una novedad con la reserva pero supieron compensarnos de una forma maravillosa, la habitación tenía una vista al mar espectacular. Muy bien servicio, Faustino especialmente nos ayudó coordinando una cena romántica y haciendo que toda la experiencia fuera de lo mejor!!
Stayed 3 nights in Oct 2020
Verified review

10/10 Excellent

Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel near the beach and nearby shops .
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Joyce

Disliked: Property conditions & facilities, room comfort

Decepcionante

Hotel sem infraestrutura decente para os hóspedes, quarto com mto cheiro de mofo e não tem água quente no chuveiro. Assim que chegamos fomos direcionados para o segundo andar que o quarto era bem fedorento e só tinha torneira de água fria no chuveiro, solicitei que mudassem para quarto com água quente e no dia seguinte me colocaram no terceiro andar onde tinham 2 torneiras água quente e fria, porém msm assim só saia água fria e em conta gotas, nao dava pra tomar banho direito inclusive lavar cabelos longos, um terror :( e o cheiro de mofo permanecia, o elevador com cheiro de fossa. O café da manhã é bom pq é servido em outro local, nada que incomode ter que caminhar bem pouco, a localização é mto boa, a praia está menos de 1 minuto e é boa para banho de mar. A internet só funciona na recepção do hotel, o que faz ficar cheia de gnt, e nao é mto grande. San Andrés é lindo demais, águas com cores maravilhosas, mas não pensem que irão encontrar infraestrutura como de Cancún, está bem longe disso, até msm pq se trata de uma ilha, onde td deve ser bem restrito e pensado, pois não é fácil ter as coisas por lá, energia, água potável, tratamento de esgoto, mas para curtir a natureza é perfeito!
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Edward

Liked: Staff & service

stuve ok

Bien pero las camas no son muy cómodas
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Suren

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC wasn't working, in that room. It had a lick. They came and fixed it. However, afterwards the AC wasn't giving cold air.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities

Mucho por mejorar

Check in muy lento, porta valijas en el segundo piso. Chicas amables en especial María, pero el lobby deja mucho que desear. Internet malo.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water inside the shower, after all everything was ok
Stayed 3 nights in Jan 2020