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Hotel Portobelo beach

3.0 star property
Beachfront hotel for sun and fun

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Photo gallery for Hotel Portobelo beach

Breakfast, lunch, dinner served; international cuisine
Superior Quadruple Room | Bed sheets
Reception
Breakfast, lunch, dinner served; international cuisine
On the beach

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Explore the area

View in a map
Ave. Colombia # 5 A - 69, San Andrés, San Andres y Providencia, 880001
  • Place, Spratt Bight Beach
    ‪5 min walk‬
  • Place, Paintball San Andres
    ‪8 min walk‬
  • Place, North End
    ‪2 min drive‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪9 min walk‬

Room options

View all photos for Double Room Standard

Bed sheets

Double Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • 344 sq ft
  • Sleeps 3

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Bed sheets

Superior Triple Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Bed sheets

Superior Quadruple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

About the neighborhood

San Andrés

Located within a 5-minute walk of Spratt Bight Beach, Hotel Portobelo beach is within a 15-minute stroll of Letrero I love San Andrés. This 9-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and a 24-hour front desk.

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.3 miles
  • Paintball San Andres - 8 min walk - 0.4 miles
  • Cultural Center Dock - 12 min walk - 0.7 miles
  • Marina Toninos - Dock - 12 min walk - 0.7 miles
  • North End - 2 min drive - 1.3 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Sea Watch Caffe - ‬6 min walk
  • ‪the islander - ‬4 min walk
  • ‪Cocteleria Los Caleñitos - ‬6 min walk
  • ‪El Peruano - ‬2 min walk

About this property

Hotel Portobelo beach

Beachfront hotel for sun and fun
The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
2-inch flat-screen TVs come with cable channels.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terraza Portobelo

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Safe at front desk

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 2-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 5:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Portobelo Beach Hotel San Andres
Portobelo Beach Hotel
Portobelo Beach San Andres
Portobelo San Andres Island
Portobelo Beach Hotel
Portobelo Beach San Andrés
Portobelo Beach Hotel San Andrés

Frequently asked questions

Is free cancellation available at Hotel Portobelo beach?

Hotel Portobelo beach provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Portobelo beach?

This hotel in San Andrés is within a 10-minute walk of Spratt Bight Beach and Letrero I love San Andrés. You'll also find North End and Paintball San Andres less than a mile away.

Will I be able to park at Hotel Portobelo beach?

No, there isn't parking at this hotel.

Does Hotel Portobelo beach have a casino on the premises?

No, Hotel Portobelo beach doesn't have a casino.

Is there an indoor pool at Hotel Portobelo beach?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Portobelo beach?

At this beachfront hotel, couples will appreciate amenities like a bar plus some guestrooms include sea views and minibars.

Does Hotel Portobelo beach have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Portobelo beach have a restaurant with a breakfast menu?

Yes, Hotel Portobelo beach serves free buffet breakfast at Terraza Portobelo each morning.

Does Hotel Portobelo beach allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portobelo beach.

Are there connecting rooms at Hotel Portobelo beach?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Portobelo beach?

The closest major airport to Hotel Portobelo beach is San Andrés (ADZ-Gustavo Rojas Pinilla Intl.), which is within a mile.

Are there rooms with balconies that I can book at Hotel Portobelo beach?

No, there aren't any guestrooms with balconies at Hotel Portobelo beach.

Hotel Portobelo beach Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 85 reviews
Rating 8 - Good. 29 out of 85 reviews
Rating 6 - Okay. 23 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 7 out of 85 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

José A.

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

GUY, SCHERTZ

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small
Stayed 4 nights in Nov 2024

8/10 Good

joel, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y todo céntrico para moverse y disfrutar de la isla
Stayed 2 nights in Aug 2024

10/10 Excellent

fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno. Atencion, habitaciones, servicios, comida.
Stayed 3 nights in Apr 2024

8/10 Good

Brian, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Jhon

Stayed 4 nights in Oct 2023

4/10 Poor

Taigo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.
Stayed 4 nights in Jul 2023

6/10 Okay

james Arnold, HENDERSON

Traveled with partner
It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.
Stayed 4 nights in Jun 2023

10/10 Excellent

Danilo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.
Stayed 6 nights in Jun 2023

8/10 Good

Thomas G

Stayed 3 nights in Jun 2023

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and very good property.
Stayed 3 nights in Apr 2023

6/10 Okay

Todd

Traveled with partner
It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.
Stayed 3 nights in Dec 2022

8/10 Good

Justin

Traveled with partner
Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.
Stayed 1 night in Sep 2022

8/10 Good

Dilmer

Stayed 3 nights in Aug 2022

6/10 Okay

Nidya

Traveled with family
Disliked: Staff & service
El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa
Stayed 5 nights in Jun 2022

8/10 Good

Victor, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout
Stayed 4 nights in Feb 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip! Totally family friendly. Awesome beaches side excursions and activities. Sea View is tops in my book!! Well run and family friendly!!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Only complaint is that they often don’t have the type of room you booked available when you arrive for check-in. Have stayed here 3 times, this has happened twice. But it’s a nice place in a good location, with good breakfast.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam

The hotel lost my reservation. It was prepaid and hotels.com would not refund it. The hotel requested that I pay again upfront while they looked for my existing reservation. Pictures on hotels.com were not of this hotel but of the hotel Casa Blanca a few blocks away. This hotel is a scam. Stay away.
Stayed 1 night in Feb 2021

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 11 nights in Oct 2017

6/10 Okay

Carla

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

David, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Aweful, Do not stay here. I am a gold member here and was absolutely disgusted in this hotel. I actually left and having pay for 4 night after the first night. When you check in was greeted by the local drunks passed out vomitting and a stench of urine on the footpath immediately out the front of the hotel. When you check in the staff require you to pay up front. There is good reason they do this because they no you won't pay if you haven't. Terrible hotel. It is next door to an all night local bar. The music goes until 4 or 5 am. Don,t expect any sleep there. The wifi is only in the foyer. Be careful leaving in the morning, there maybe broken glass and bottles on the footpath outside left from the drunks outside your bedroom window the night before. Staff don't speak English. Was ok for me because I speak basic Spanish, but you would expect that hotels would have at least someone. After I left I went to a far superior hotel up the road with nice room, beautiful breakfast with a view, pool friendly staff, spoke English at the check in desk, wifi everywhere. This hotel was slightly less than what I paid here. There were numerous other issues from construction in the foyer to hair in the bed sheets. Seriously do not stay here.

2/10 Terrible

chloe , Philadelphia

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed in nicer hostels

We stayed here for New Years Eve as and it cost around $200 which is a shocking amount of money for such s disgusting hotel.To get to the entrance of the hotel you have to navigate through a pile slurry caused by rain water that has no where to drain off and has trash floating in it. The staff were ok. The room was terrible. Mould had been painted over on the walls but you could still see it. The 2 single beds were ancient and encredibly uncomfortable. The bathroom was awful - really tatty and tiny with a leaking toilet. A very grim experience. I would give it 1 star but am unable to change it

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