Xeliter Balcones del Atlantico4.5 out of 5.0
Recent guest reviews
GOOD: Size - 3br appartment with jakuzzi on a roof and balcony is huge, ample space for a family with 3-4 kids. Cleaning svc - doing great job washing, cleaning and changing beds for a large family. Beach - protected by corals/rocks , no waves, shallow sand, great for kids and for kayaking. Staff - cheerful, trying to help, not always effective though. BAD: Hot water, phone, internet continuously broke (we were 3 families, everybody complained) - spent a week without internet in a room, 2 days without hot water. Restaurant - quality and selection of food should be improved. Shortage of some basic dishes. Say mozarella sticks, were unavailable more often than available. Rooms rented AS-IS . Appartments belong to private people who rent them via the Balcones -> some basic utencils (kettle, DVD etc) might be missing and hotel is not responsible for replacing or providing them.