My wife and I were celebrating our wedding anniversary at this hotel. It was absolutely gorgeous. The apartment had all the modern conveniences including full kitchen with a stove. The rooms had cable TV and flatscreens. The decorations of the apartment were flawless and everything was in super good condition and clean. The staff spoke English and was very friendly from the reception all the way down to the security guards. I would definitely return to this place with my family.
GOOD: Size - 3br appartment with jakuzzi on a roof and balcony is huge, ample space for a family with 3-4 kids. Cleaning svc - doing great job washing, cleaning and changing beds for a large family. Beach - protected by corals/rocks , no waves, shallow sand, great for kids and for kayaking. Staff - cheerful, trying to help, not always effective though. BAD: Hot water, phone, internet continuously broke (we were 3 families, everybody complained) - spent a week without internet in a room, 2 days without hot water. Restaurant - quality and selection of food should be improved. Shortage of some basic dishes. Say mozarella sticks, were unavailable more often than available. Rooms rented AS-IS . Appartments belong to private people who rent them via the Balcones -> some basic utencils (kettle, DVD etc) might be missing and hotel is not responsible for replacing or providing them.
Located within a 5-minute walk of Punta Popy Beach, Xeliter Balcones del Atlantico-Free WiFi is within a mile (2 km) of La Iglesia Beach. This 35-room, 4.5-star resort welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.
Enjoy a bite to eat at the resort's fine-dining restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 8 AM to 11 AM.
The 35 individually decorated accommodations feature kitchens, 2 bathrooms, and balconies or patios. There's space to spread out with 3 bedrooms, living rooms, and dining areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, coffee makers, and ceiling fans are also standard.
At Xeliter Balcones del Atlantico-Free WiFi, guests enjoy 3 outdoor pools, a children's pool, and a fitness center. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 250 per vehicle one way, as well as an area shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this beach resort include free WiFi in public areas, a meeting room, and coffee/tea in a common area.
My wife and I were celebrating our wedding anniversary at this hotel. It was absolutely gorgeous. The apartment had all the modern conveniences including full kitchen with a stove. The rooms had cable TV and flatscreens. The decorations of the apartment were flawless and everything was in super good condition and clean. The staff spoke English and was very friendly from the reception all the way down to the security guards. I would definitely return to this place with my family.
Dear Jay first of all, congratulations for your anniversary, we are very happy that you chose our property to celebrate such an important date for you. Thank you very much for your comments, we hope to have you back with us. Sincerely
GOOD: Size - 3br appartment with jakuzzi on a roof and balcony is huge, ample space for a family with 3-4 kids. Cleaning svc - doing great job washing, cleaning and changing beds for a large family. Beach - protected by corals/rocks , no waves, shallow sand, great for kids and for kayaking. Staff - cheerful, trying to help, not always effective though. BAD: Hot water, phone, internet continuously broke (we were 3 families, everybody complained) - spent a week without internet in a room, 2 days without hot water. Restaurant - quality and selection of food should be improved. Shortage of some basic dishes. Say mozarella sticks, were unavailable more often than available. Rooms rented AS-IS . Appartments belong to private people who rent them via the Balcones -> some basic utencils (kettle, DVD etc) might be missing and hotel is not responsible for replacing or providing them.
Thank you for taking the time to sent us your score of the property! Kind Regards, E-Concierge.