Liked everything about it but the travel time from Santo Domingo aerport.
I have never been treated worse at a hotel. Would never recommend this hotel, worst experience I have ever had at any hotel, 5 star or not.
Loved, loved, loved our vacation at Bahia Principe Cayo Levantado! The property is beautiful & well maintained. The staff is super friendly and very nice & accommodating to the guests. It’s super laidback and low key, no vendors on the private breach, very relaxing, but enough activities by the beach/pool to keep it fun. The food was also very good and fresh, many different options @the buffet. The only real issue we had was difficulty getting a reservation In the A la cart restaurants - that being said, we did get 2 reservations during the 5 nights we were there. The Italian restaurant was great, but the French restaurant was amazing!! I really recommend this hotel.
My husband and I spent a week here for our Honeymoon. It was truly heaven on earth! The resort was beautiful and the staff were nothing short of amazing. Amanda, our housekeeper, did a wonderful job with our room and went out of her way to ensure we had everything we needed. Martin was a regular staff member for which we had contact at the beach and we were always greeted with a smile and excellent service! Honestly there are too many staff to mention - they were all exceptional. The beaches were beautiful and well maintained. I simply cannot say enough about this resort and we are very much looking forward to a return trip.
Overall this was a great trip very relaxing but wifi in rooms needs to improved besides that everything else was great
Had a great time here with the clean blue waters and varied beach experiences. I had a jr suite which was huge! Had a giant balcony. bathroom (with jacuzzi) and bed. The only negative was that the balcony's view was slightly blocked because of some of the trees, so I didn't get a great view of the sea, but I could hear it. The food at the buffet was wide and varied, can't complain. The unlimited drinks was nice too, but a bit watered down. The kayaking and snorkeling were very fun. Also, the nightly shows were really entertaining, even though I don't like those type of shows (must see Michael Jackson show). The late night beach parties on the public beach are fun too. It is a bit far from capital, but well worth the trek to get here. Island paradise.
Had a wonderful stay on the island island utopia that is this hotel! The staff were welcoming and attentive, as well as pretty funny! The grounds are just gorgeous, every disruption you look in, and the hotel itself is old world luxury amidst amazing scenery. Can not wait to go again!!
The staff was great and friendly. The hotel and island were gorgeous.
Everything is perfect here. A true tropical paradise. the only thing I will say is that the majority of the staff only speak limited English. My advice to anyone looking to come here is learn Spanish before coming. Everything is perfect besides that. The price for what you get is incomparable to anywhere else I found.
Great family reunion while celebrating a birthday Party. It wa like being in paradise. The food is excellent . The hotel is really gorgeous. It has one of the most beautiful and clean beaches I have ever seen.
I would recommend Cayo Levantado. Here are the positves. 1. Best Beach I have ever visited, and I have visited many. 2. Great Service 3. Great food Johan was creative and organized entertainment very well. 4. At the beach you never waited for service. I cant remember the bartender's name, but I believe it was Mickey. Always happy and you never waited on him. 5. At the buffet, I believe his name was Arismendy, very knowledgeable and always pleasing you. His partner Pedro was also very helpful. Now there are always some negatives no matter how great the hotel is. We had some technical issues with the room, but it was solved immediately. In summary I have to say that this is a great hotel and I am most definitely going back.
The resort was absolutely beautiful, and the the staff was excellent and very entertaining. The beach area had breath-taking views and the pools were very clean, and if you need entertaining the non-motorized water sports were awesome (kayaking, hobo, snorkeling)! The only complaint we had was that getting reservations at the restaurants were difficult and the buffet food was okay (we wished that it was a little tastier).
The resort was beautiful. Lush landscaping and great beaches coupled with the fact that you are not physically attached (it's on an island) to the Dominican Republic was great. Rooms were very spacious and nice. Rooms and resort was very clean. I was disappointed that there was not a swim up bar. It's a drag to have to get up and walk to the bar each time you want a drink. As far as the service is concerned, those who tip the most get the best service. Aren't all all-inclusive's supposed to be cash free upon arrival? Too many kids. The food was not very good. Their signature restaurants are too small, making it difficult to get reservations. Room service wasn't that great either. Mini bar in the room left a lot to be desired. Only 2 beers each day and one airline size bottle of rum, vodka, and scotch each day. If you run out and ask for more, you will be charged. If you only drink coke (can't stand pepsi), then bring your own. No Coca~Cola to be found unless you go into town (scary proposition). Car ride from the airport (Santo Domingo) was almost 3 hours long and a "puckering" experience to say the least. I thought driving in South Florida was bad!!! Communication very difficult as most did not have even a mild command of the english language making reservations, accommodations, etc difficult. Always had a feeling that they may not have understood you and that you will not get what you asked for. They spoke about a Casino. My wife and I found out the hard way that the casino is in the middle of town. Does not open until 7:30 pm and only has 4 tables and maybe 15 slot machines. Safety was a big concern for us going into town to the casino. Thankfully the taxi driver that Cayo Levantado uses kept an eye out for us when we exited so he could retrieve us.
This place is absolutely beautiful and the staff very accommodating! If you want peace and quiet this is the place, the hotel has recently converted to a tranquil atmosphere. We went expecting entertainment and the liveliness that the Dominican Republic is known for but ended up checking out half way thru our stay because we were bored. The age of the typical guest was over 55 so we stood out as a young couple with kids. We had to struggle to get music played by the pool area because most of the guests were reading books! Go if you want absolute quiet don't go if you want entertainment
The hotel was very clean and neat. The staff was over the top friendly. The entertainment was really bad but it is, what it is. The drinks were good. Very good selection of alcohol. The grounds are incredibly beautiful.
Excellent place for romance, relaxation. Great food and service. Excellent beach. Never hassled by anyone to buy or to do anything. The only negatives were less than welcoming reception at the mainland and the nighttime entertainment.
We enjoyed an amazing 3 days at this hotel for the beginning of our honeymoon. The island was quiet and tranquil and we felt like the only two people on the island. We enjoyed the benefit of complimentary room service every morning and loved the gourmet restaurant! The cleaning service had amazing attention to detail. We never saw the maid service but somehow our room was immaculate the entire stay. Every time we returned to out room we found it tidied and touched up. This place is amazing for honeymooners! The only negative of our trip was the drive. We rented a car (NOT RECOMMENDED) and drove to Samana from Santo Domingo. Whatever you do, find a trusty transportation service because the drive was terrifying.
Bahia Principe Luxury Cayo Levantado - All Inclusive places you next to Cayo Levantado and within a 10-minute stroll of other popular attractions like Cayo Levantado Beach. This 200-room, 4-star property has 2 outdoor pools along with a private beach and a full-service spa.
There are ample dining options with 6 onsite restaurants, including Don Pablo, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service.
Bahia Principe Luxury Cayo Levantado - All Inclusive's 200 air-conditioned rooms provide balconies, free bottled water, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. In-room massages are available.
Bahia Principe Luxury Cayo Levantado - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a nightclub, a health club, and a spa tub.
Liked everything about it but the travel time from Santo Domingo aerport.
I have never been treated worse at a hotel. Would never recommend this hotel, worst experience I have ever had at any hotel, 5 star or not.
Dear guest, Thank you for taking the time to express your concerns regarding your recent stay at our Bahia Principe Luxury Cayo Levantado. I deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that only by listening carefully to the comments and suggestions of our guests we are able to immediately detect areas for improvement and can therefore take actions instantly. I assure you that your observations were taken with the utmost consideration. On behalf of our General Manager and all staff members, we would like to thank you again for your vacation with us and we hope you can consider giving us the opportunity to host you again in the near future. Best regard, Gelmi Castillo Bahia Principe Luxury Cayo Levantado
Dear customer, Please receive a warm greeting from all the staff in our Hotel Luxury Bahia Principe Cayo Levantado. Thank you for the high scores awarded. We are looking forward to welcome you back again in our little paradise in a near future. Kind regards,
Loved, loved, loved our vacation at Bahia Principe Cayo Levantado! The property is beautiful & well maintained. The staff is super friendly and very nice & accommodating to the guests. It’s super laidback and low key, no vendors on the private breach, very relaxing, but enough activities by the beach/pool to keep it fun. The food was also very good and fresh, many different options @the buffet. The only real issue we had was difficulty getting a reservation In the A la cart restaurants - that being said, we did get 2 reservations during the 5 nights we were there. The Italian restaurant was great, but the French restaurant was amazing!! I really recommend this hotel.
Dear Sam, In the name of all the members of our Hotel Luxury Bahia Principe Cayo Levantado, we would like to thank you for sharing your opinion with us and other users of Tripadvisor, we truly appreciate it. We are happy to learn that overall we met your expectations; we also take note of those ratings and comments, which indicate opportunity for improvement. We hope we can have the chance to welcome you again in our Hotel or in any of the Bahia Principe Hotels & Resorts in a near future. Regards,
My husband and I spent a week here for our Honeymoon. It was truly heaven on earth! The resort was beautiful and the staff were nothing short of amazing. Amanda, our housekeeper, did a wonderful job with our room and went out of her way to ensure we had everything we needed. Martin was a regular staff member for which we had contact at the beach and we were always greeted with a smile and excellent service! Honestly there are too many staff to mention - they were all exceptional. The beaches were beautiful and well maintained. I simply cannot say enough about this resort and we are very much looking forward to a return trip.
Overall this was a great trip very relaxing but wifi in rooms needs to improved besides that everything else was great
Had a great time here with the clean blue waters and varied beach experiences. I had a jr suite which was huge! Had a giant balcony. bathroom (with jacuzzi) and bed. The only negative was that the balcony's view was slightly blocked because of some of the trees, so I didn't get a great view of the sea, but I could hear it. The food at the buffet was wide and varied, can't complain. The unlimited drinks was nice too, but a bit watered down. The kayaking and snorkeling were very fun. Also, the nightly shows were really entertaining, even though I don't like those type of shows (must see Michael Jackson show). The late night beach parties on the public beach are fun too. It is a bit far from capital, but well worth the trek to get here. Island paradise.
Had a wonderful stay on the island island utopia that is this hotel! The staff were welcoming and attentive, as well as pretty funny! The grounds are just gorgeous, every disruption you look in, and the hotel itself is old world luxury amidst amazing scenery. Can not wait to go again!!
The staff was great and friendly. The hotel and island were gorgeous.
Everything is perfect here. A true tropical paradise. the only thing I will say is that the majority of the staff only speak limited English. My advice to anyone looking to come here is learn Spanish before coming. Everything is perfect besides that. The price for what you get is incomparable to anywhere else I found.
Dear Guest, First of all please receive greetings from the Bahía Príncipe Luxury Cayo Levantado! We would like to thank you for trusting and recommending Bahia Principe Hotels & Resorts. We are grateful for your comments regarding your recent stay with us and we are really appreciate that you have taken the time to give us your feedback. It is always a pleasure to receive comments from our guests; they will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be delighted to welcome you again at the Bahia Principe Luxury Cayo Levantado! Warms regards, Gelmi Castillo