B Hotel

First the room wasn't very clean. Secondly, my wife went to the restaurant, got a cup of coffee and then went for a walk. When she came back from her walk she went for breakfast. The hotel staff charged her $R15 for her breakfast. How can there be a charge for a free breakfast? When she wanted to speak with the hotel manager, there was no manager around. The hotel desk clerk told my wife that the hotel manager can only be called if there is an emergency. Next, my wife's flight was early in the morning, before breakfast time. The hotel staff told her that they would provide her with a breakfast to go. When my wife went to check out and get her breakfast, they told her that the breakfast wasn't ready. So the hotel had no problem charging $R15 for the free breakfast, but didn't give my wife anything for the breakfast that they wouldn't provide.