See all properties

The Merchant's House, BW Signature Collection

3.5 star property
Hotel in Salisbury with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Cathedral Close
    ‪4 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Courtyard, Lounge Area

  • Sleeps 2

About the neighborhood

Salisbury

The Merchant's House, BW Signature Collection places you next to Southampton Skating and within a 5-minute walk of Market Square. This 37-room, 3.5-star hotel welcomes guests with in-room amenities like coffee makers, LED TVs, and free tea bags/instant coffee.

What's nearby

  • Market Square - 3 min walk - 0.2 miles
  • Cathedral Close - 4 min walk - 0.3 miles
  • Salisbury Cathedral - 7 min walk - 0.4 miles
  • Magna Carta Chapter House - 7 min walk - 0.4 miles
  • Salisbury Museum - 9 min walk - 0.5 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪Chick-O-Land - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Coach & Horses - ‬3 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪PizzaExpress - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Hotel in Salisbury with a 24-hour front desk and a bar
Guests of The Merchant's House, BW Signature Collection enjoy features like free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch LED TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks.

Similar properties

Lunch and dinner served, British cuisine
Mercure White Hart Hotel Salisbury and Apartments
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 754 reviews
$76 nightly
The price is $92
Jan 4 - Jan 5, 2026
Total with taxes and fees
Mercure White Hart Hotel Salisbury and Apartments

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

What's there to do around The Merchant's House, BW Signature Collection?

This hotel is located in Salisbury, just steps from Southampton Skating and Market Square, and within a short walk of Cathedral Close. You'll also find Magna Carta Chapter House and Salisbury Museum less than a mile away.

Will I be able to park at The Merchant's House, BW Signature Collection?

Yes, though parking is limited.

Does The Merchant's House, BW Signature Collection include a casino on the premises?

No, The Merchant's House, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Merchant's House, BW Signature Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Merchant's House, BW Signature Collection?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Does The Merchant's House, BW Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Merchant's House, BW Signature Collection feature a restaurant that includes a breakfast menu?

The Merchant's House, BW Signature Collection offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Does The Merchant's House, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at The Merchant's House, BW Signature Collection.

Are there connecting rooms at The Merchant's House, BW Signature Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Merchant's House, BW Signature Collection?

The closest major airport to The Merchant's House, BW Signature Collection is Bournemouth (BOH-Bournemouth Intl.), which is 23.2 mi away (41 minutes by car). Another top airport is Southampton (SOU), which is located 23.4 mi away (34-minute drive).

Are there rooms with balconies that I can book at The Merchant's House, BW Signature Collection?

No, there aren't any guestrooms with balconies at The Merchant's House, BW Signature Collection.

Reviews

The Merchant's House, BW Signature Collection Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 821 reviews
Rating 8 - Good. 181 out of 821 reviews
Rating 6 - Okay. 54 out of 821 reviews
Rating 4 - Poor. 14 out of 821 reviews
Rating 2 - Terrible. 7 out of 821 reviews

Reviews

10/10 Excellent

james

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited parking, but extremely walkable. Rooms are small but comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Pleasant, friendly, walkable.
Stayed 1 night in Aug 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
allgood
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, beds were very comfortable. The staff was very nice, but the parking was a bit of challenge with not enough spaces for everyone staying. Once you leave, you’re unlikely to get a spot when you return. And the shower was very confusing. Overall it was still a nice hotel and very convenient for getting around.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Antony

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly, clean room However parking is on a first come basis, would have been good to know before booking. There is pay and display outside but only for one hour
Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a recommendation

The restaurant looked amazing. Unfortunately, we didn’t even try it because of how bad the room was. Uncomfortable bed. Floors uneven and creaky. If you’re remodeling an old place, either go all in on making it “vintage” or go all in modernizing. Desk personnel were not very friendly or helpful. Did have parking but tight and filled up quickly. Walkable to the Cathedral and other sights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay- just be advised that if you’re bringing your car, there isn’t much parking
Stayed 1 night in Jun 2025

8/10 Good

M P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

Very friendly staff on the desk and in the restaurant. The location was very central and great for exploring the city. We would stay there again
Stayed 2 nights in Aug 2025

6/10 Okay

sharon.l

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location and nice staff, but...

The hotel was amazing considering it was built in the 1400's. The staff was very nice. The room was decent although the bed was a little too soft for me. The welcome drink of 50% off was a nice surprise. The walls were a little thin, and someone above me was clomping around. The biggest problem that I had was the bed bugs. I got bitten the first night but wasn't sure exactly what was going on. The second night left no doubt. I went down to reception to ask for another room, but they were fully booked. My friend and I had to stay up all night and pay extra to catch an earlier train, ruining our day out in Salisbury. In the morning, the woman at reception said that they would be refunding my money. I hope that everything gets straightened out as, in general, it's a nice place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking hotel

Lovely hotel close to city centre. Staff were fantastic and very friendly. Room great and breakfast delicious. I hope to come back one day.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly central place to stay

Stayed 1 night in Aug 2025

10/10 Excellent

David

.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean and lovely rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff!! Happy days.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Nice but the room smelt a bit musty.
Stayed 1 night in Jul 2025