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The Merchant's House, BW Signature Collection

3.5 star property
Hotel with a bar, 9-minute walk to Salisbury Cathedral

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Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Terrace/patio
Lobby
Daily buffet breakfast (GBP 15.00 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Cathedral Close
    ‪4 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Courtyard, Lounge Area

  • Sleeps 2

About the neighborhood

Salisbury

The Merchant's House, BW Signature Collection places you next to Southampton Skating and within a 5-minute walk of Market Square. This 37-room, 3.5-star hotel welcomes guests with in-room amenities like coffee makers, LED TVs, and free tea bags/instant coffee.

What's nearby

  • Market Square - 3 min walk - 0.2 miles
  • Cathedral Close - 4 min walk - 0.3 miles
  • Salisbury Cathedral - 7 min walk - 0.4 miles
  • Magna Carta Chapter House - 7 min walk - 0.4 miles
  • Salisbury Museum - 9 min walk - 0.5 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪Chick-O-Land - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Charlie’s Café - ‬3 min walk
  • ‪The Coach & Horses - ‬3 min walk
  • ‪Pick Up Cafe - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Hotel with a bar, 9-minute walk to Salisbury Cathedral
Guests of The Merchant's House, BW Signature Collection enjoy features like free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch LED TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks.

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8.2 out of 10, Very Good, 762 reviews
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The price is $89
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

What's there to do around The Merchant's House, BW Signature Collection?

This hotel is located in Salisbury, just steps from Southampton Skating and Market Square, and within a short walk of Cathedral Close. You'll also find Magna Carta Chapter House and Salisbury Museum less than a mile away.

Will I be able to park at The Merchant's House, BW Signature Collection?

Yes, though parking is limited.

Does The Merchant's House, BW Signature Collection include a casino on the premises?

No, The Merchant's House, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Merchant's House, BW Signature Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Merchant's House, BW Signature Collection?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Does The Merchant's House, BW Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Merchant's House, BW Signature Collection feature a restaurant that includes a breakfast menu?

The Merchant's House, BW Signature Collection offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Does The Merchant's House, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at The Merchant's House, BW Signature Collection.

Are there connecting rooms at The Merchant's House, BW Signature Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Merchant's House, BW Signature Collection?

The closest major airport to The Merchant's House, BW Signature Collection is Bournemouth (BOH-Bournemouth Intl.), which is 23.2 mi away (41 minutes by car). Another top airport is Southampton (SOU), which is located 23.4 mi away (34-minute drive).

Can I book a room with a balcony at The Merchant's House, BW Signature Collection?

No, at The Merchant's House, BW Signature Collection, there aren't any guestrooms that list a balcony.

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 835 reviews
Rating 8 - Good. 185 out of 835 reviews
Rating 6 - Okay. 58 out of 835 reviews
Rating 4 - Poor. 15 out of 835 reviews
Rating 2 - Terrible. 7 out of 835 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Salisbury

Lovely stay in the Merchants Room. Hotel well located, walked from here to Salisbury Cathedral. Breakfast was excellent.
Stayed 1 night in Sep 2025

6/10 Okay

PAUL

Traveled with group
Liked: Cleanliness, staff & service
Staff good room was clean but the beds were uncomfortable- the layout needs review not enough space to get into the bathroom because the beds are so close also the glass on top of the bedside table is dangerous I scraped my leg on it sitting on the bed - also the directions to the rooms is very poor we struggled
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Best buffet breakfast, eggs cooked perfectly to order. All the staff friendly and helpful. Accommodation perfect, comfortable, clean everything we needed.
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very friendly and helpful. Breakfast was very good. Position of hotel is great for exploring Salisbury and very quiet at night. The only thing that let it down for me was the size of our room. I had to clamber over the bed to get in and out as the bed was up against the dressing table. Could also do with a walk in shower instead of a bath, which was very high and difficult to get in and out of safely. But overall we really enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not take up the 15£ breakfast option so I do not have an opinion on that. However staff took great care of our luggage as we visited the local sights and customer service was fantastic.
Stayed 1 night in Oct 2025

8/10 Good

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly Suitable Please to Stay in Salisbury

The hotel is well located for walking to the sites of Salisbury. There is a small parking lot that is a bonus if you can get a spot. There is no elevator so if you have mobility issues (or a lot of luggage) I suggest coordinating with reception before arrival. We thought the breakfast staff were particularly hospitable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic room, great food excellent little touches.
Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Nice
Stayed 1 night in Oct 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities
Great situation in town centre.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, Melton Mowbray

Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in centre of town

Nice ground floor room, a little on small size, but all clean and tidy.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night for business, was very comfortable with my partner
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, comfortable, clean, quiet. Friendly and helpful staff. Good location very close to town, there's a bar opposite the hotel but no noise affected. No parking was available but we were lucky to find one at the front of the hotel (street parking).
Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bar and bar staff and offering the first drink half price was a lively touch.
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

Lovely hotel in the centre of the city. Great staff and lovely room. Breakfast was also fab!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynnett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy rooms. Very nice front desk staff gave good recommendations and directions. On site parking. Walk to shops and Cathedral!
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Managed to park in the small car park on the second and third nights. We were offered a quieter room on the back when we checked in and this was much appreciated. We had not picked up when booking that there were limited dining facilities in the hotel. Fortunately there were ample alternatives nearby. Breakfast was very good - better than other self-service options in most hotels.
Stayed 3 nights in Sep 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, room comfort

Hotel close to city centre.

Staff were friendly and helpful. Room was spacious and clean.
Stayed 1 night in Sep 2025

6/10 Okay

Annette

Liked: Cleanliness
Disliked: Amenities
The building was well maintained. The staff were nice but nothing spectacular. The surrounding area questionable. Parking-they say they have space, but it like 3 spots. Parking on the street is hard to find and you must pay 8am-6pm. There is a parking garage, same you must pay 8am-6pm.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited, extremely tight parking. Uploaded to the bare minimum of their responsibilities… Certainly not overly friendly or welcoming. TV worked, room strangely damp.
Stayed 1 night in Sep 2025