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The Merchant's House, BW Signature Collection

3.5 star property
Hotel with a bar, a short walk to Salisbury Cathedral

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Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Place, Old Sarum
    ‪5 min drive‬
  • Airport, Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Courtyard, Lounge Area

  • Sleeps 2

About the neighborhood

Salisbury

The Merchant's House, BW Signature Collection places you next to Southampton Skating and within a 5-minute walk of Market Square. This 37-room, 3.5-star hotel welcomes guests with in-room amenities like coffee makers, LED TVs, and free tea bags/instant coffee.

What's nearby

  • Market Square - 3 min walk - 0.2 miles
  • Cathedral Close - 4 min walk - 0.3 miles
  • Salisbury Cathedral - 7 min walk - 0.4 miles
  • Salisbury Museum - 9 min walk - 0.5 miles
  • Old Sarum - 5 min drive - 2.4 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-O-Land - ‬2 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪The Coach & Horses - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Hotel with a bar, a short walk to Salisbury Cathedral
Guests of The Merchant's House, BW Signature Collection enjoy features like free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 40-inch LED TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

What's there to do around The Merchant's House, BW Signature Collection?

This hotel is located in Salisbury, just steps from Southampton Skating and Market Square, and within a short walk of Cathedral Close. You'll also find Magna Carta Chapter House and Salisbury Museum less than a mile away.

Will I be able to park at The Merchant's House, BW Signature Collection?

Yes, though parking is limited.

Does The Merchant's House, BW Signature Collection include a casino on the premises?

No, The Merchant's House, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Merchant's House, BW Signature Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Merchant's House, BW Signature Collection?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Does The Merchant's House, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Merchant's House, BW Signature Collection feature a restaurant that includes a breakfast menu?

The Merchant's House, BW Signature Collection offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Does The Merchant's House, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at The Merchant's House, BW Signature Collection.

Does The Merchant's House, BW Signature Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Merchant's House, BW Signature Collection?

The closest major airport to The Merchant's House, BW Signature Collection is Bournemouth (BOH-Bournemouth Intl.), which is 23.2 mi away (41 minutes by car). Another top airport is Southampton (SOU), which is located 23.4 mi away (34-minute drive).

Are there rooms with balconies that I can book at The Merchant's House, BW Signature Collection?

No, you won't find guestrooms with balconies at The Merchant's House, BW Signature Collection.

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 797 reviews
Rating 8 - Good. 173 out of 797 reviews
Rating 6 - Okay. 52 out of 797 reviews
Rating 4 - Poor. 14 out of 797 reviews
Rating 2 - Terrible. 7 out of 797 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

james

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited parking, but extremely walkable. Rooms are small but comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Mr Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place in the heart of Salisbury, friendly staff and a good break with friends
Stayed 1 night in Jul 2025

6/10 Okay

Hilary

OK overnight

Was Ok, building work in progress and not notified, staff good and breakfast good,Hotel felt tired reception area bad
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated hotel parking lot and friendly staff. Room was small, but fine for a short stay. Great character!
Stayed 1 night in Jul 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ric

Stayed 1 night in Jul 2025

10/10 Excellent

NORBERTO, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and clean. Staff was super friendly and informative!
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Break in Salisbury

The staff were very friendly and explained everything very well. We spent one night there and it was lovely. The hotel location it's great, close to the market, Salisbury Cathedral, pubs and restaurants. Carpark spaces are limited but we arrive at the right time and managed to charge our EV at a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, helpful staff, comfortable room for one night stay in Salisbury.
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

Liese

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is in an excellent location for sightseeing in Salisbury. The room was large bright and comfortable although we could have used a place to set our luggage. It is an historic building which makes it quirky and a little rambling to navigate and the lack of an elevator makes handling luggage a challenge. That staff is upbeat and very helpful. The restaurant next door is terrific.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much. The one (small) fly in the ointment you should be aware of is limited parking on site. My last night we got back late and all the spots were taken. Parked in the council lot a block and a half away so no problem (it was free as long as I pulled the car out by 8 AM) but if that's a problem just adjust accordingly. Breakfast was nice in the morning with eggs to order as part of the Full English Breakfast. Nice stay!
Stayed 3 nights in Jun 2025

8/10 Good

Tara

Traveled with partner
Liked: Property conditions & facilities
The Merchant’s House is conveniently located to the center of Salisbury. The room and the beds were comfortable. Staff was very helpful and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Klarna

Stayed 1 night in Jun 2025

8/10 Good

Alessandra

Stayed 1 night in Jun 2025

6/10 Okay

Joanne

Traveled with group
Liked: Cleanliness, room comfort
Salisbury was amazing. Hotel was in a good location. It was always clen and tidy. Staff were friendly. Beds were comfortable. It is not good for anyone that is mobility challenged Therelots of stairs to go up to the rooms and more stairs in the hallway to the rooms. There is No lift available.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to walk around Salisbury. Parking in road was chargeable during day. Good advice from reception. Breakfast was decent. Showers were great. Rooms a bit squashed into an old building. So plenty of steps and a maze of corridors! Overall really good.
Stayed 1 night in Jun 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The initial experience at reception was excellent. The team member was polite, engaging and knowledgeable. All facilities were good and our breakfast enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room immaculate and really comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Choy Kut

Liked: Cleanliness, staff & service
Room is reasonably sized. Good cleaning services. Staff are friendly and helpful. Bathroom ventilation a bit under par. Quite moist after a shower. Property is old and layout of rooms is bizarre. Difficult to find your room.
Stayed 2 nights in May 2025