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Hotel Pontao

3.0 star property

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Photo gallery for Hotel Pontao

Outdoor pool, pool umbrellas, sun loungers
Superior Double or Twin Room | View from room
Bar (on property)
Lobby
Superior Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Edificio Pontao, Santa Maria, Sal, 4111
  • Place, Santa Maria Beach
    ‪3 min walk‬
  • Place, Santa Maria Pier
    ‪3 min walk‬
  • Place, Santa Maria Town Square
    ‪6 min walk‬
  • Airport, Sal Island (SID-Amilcar Cabral Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Superior Double or Twin Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Sal

Hotel Pontao places you within a 10-minute stroll of Nazarene Church and Santa Maria Pier. This 3-star hotel has 79 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Santa Maria Beach - 3 min walk - 0.2 miles
  • Santa Maria Pier - 3 min walk - 0.2 miles
  • Nazarene Church - 5 min walk - 0.3 miles
  • Santa Maria Town Square - 6 min walk - 0.4 miles
  • Santa Maria Municipal Market - 10 min walk - 0.6 miles

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 18 min drive

Restaurants

  • ‪Papaya - ‬3 min walk
  • ‪restaurante Américo's - ‬5 min walk
  • ‪Calema - ‬5 min walk
  • ‪Genuine Grill & Pizza - ‬7 min walk
  • ‪Morabeza Beach Club - ‬7 min walk

About this property

Hotel Pontao

Guests of Hotel Pontao enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for EUR 14 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this beach hotel include a garden and a TV in a common area.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Furnished balconies, minibars, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 14 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pontao
Hotel Pontao Sal
Pontao
Pontao Hotel
Pontao Sal
Hotel Pontao Santa Maria
Pontao Santa Maria
Pontao Hotel Santa Maria
Hotel Pontao Cape Verde/Ilha Do Sal - Santa Maria
Hotel Pontao Sal
Hotel Pontao Hotel
Hotel Pontao Hotel Sal

Frequently asked questions

Is a free cancellation option available at Hotel Pontao?

Hotel Pontao provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do around Hotel Pontao?

This hotel in Sal is within a 10-minute walk of Santa Maria Beach and Santa Maria Town Square. You'll also find Kite Beach and Ponta Preta within a short drive.

Is there parking available at Hotel Pontao?

Yes, self parking is offered for free at the hotel.

Does Hotel Pontao include a casino at the property?

No, Hotel Pontao doesn't have a casino.

Will I find an indoor pool at Hotel Pontao?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Pontao?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Pontao?

No, this hotel doesn't have a spa tub.

Does Hotel Pontao have a restaurant with a breakfast menu?

Yes, Hotel Pontao serves breakfast for a surcharge from its restaurant.

Will Hotel Pontao allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Pontao.

Are there connecting rooms at Hotel Pontao?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Pontao?

The closest major airport to Hotel Pontao is Sal Island (SID-Amilcar Cabral Intl.), which is 10.4 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Pontao?

Yes, every guestroom at Hotel Pontao comes with a furnished balcony and some offer city and pool views.

Hotel Pontao Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 114 reviews
Rating 8 - Good. 50 out of 114 reviews
Rating 6 - Okay. 27 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Fadila

Traveled with group
Liked: Cleanliness, staff & service, amenities
L hotel est propre et le personnel très agréable....point négatif, les panneaux solaires peu efficaces car peu de soleil, résultat ? Eau à peine tiede.
Stayed 2 nights in Dec 2025

8/10 Good

Ben

Stayed 14 nights in Oct 2025

6/10 Okay

Aliyah

Traveled with group
Liked: Property conditions & facilities
We stayed here recently - when we first arrived there was a problem with the lights and we did notice they are quite dim - the hotel staff did replace a light since one wasn’t working however the lights still look very dim and not bright We notice the pillows really smelled bad as well like it wasn’t cleaned we did speak up about this also but I think these pillows were just placed there for aesthetic rather than comfort The shower is also open space so it caused really bad leakage everyday the floor will get too wet and we’d have to always ask for more towels to place on the floor and to also have to clean our body etc Breakfast was great It’s convenient location to the strip The staff is somewhat friendly although we do feel like the bar staff was always making inside jokes I understand there’s a language barrier but it does come indecent when you just want to get a drink and they start laughing with their co workers because they're mocking you/don’t understand what you’re saying I do also feel personally I wouldn’t come back to this hotel - there’s no mosquito nets or anything to deter them away - there is a lot of ants also on the table like the bar etc - so I don’t feel it was cleaned to standard Overall I have travelled a lot of places and out of all my travels I think this was not the best hotel I’ve stayed at The jacuzzi was also out of order the whole time and I stayed there for a week
Stayed 7 nights in Oct 2025

10/10 Excellent

LUIZ CARLOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espetacular , próximo à tudo que precisa em sua estadia , e claro o Mar do Sal . Funcionárias maravilhosos . Uma estadia e tanto do melhor . Obrigado à todos .
Stayed 5 nights in Sep 2025

10/10 Excellent

Angeles M

Stayed 3 nights in Sep 2025

6/10 Okay

Akissi

Traveled with family
We were on the 3rd floor and they don’t have lift so was not easy with luggage. No hot water in the bathroom and only one towel for two person. No water bottle in the room Good breakfast , nice swimming pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arlindo

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly people
Stayed 3 nights in Jun 2025

8/10 Good

Sarrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, roomy hotel in a convenient area. Close to the beach and airport.
Stayed 8 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time at Pontao.
Stayed 21 nights in Nov 2024

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very good

When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night.
Stayed 1 night in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay and would like to visit again
Stayed 7 nights in Mar 2023

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff here are very pleasant and smiling. Hotel is very clean. Good breakfast.
Stayed 4 nights in Mar 2023

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good, choice of fruit, cooked eggs,always scrambled available and omelette or fried cooked to order. Choice of bread. Pancakes available. Room on ground floor had wifi with pool view. Limited sockets.
Stayed 5 nights in Nov 2022

2/10 Terrible

Robert, nice access to beach

Disliked: Property conditions & facilities

Noisy room, without any hot water for a week

Firstly let me say that the cleaning and catering staff were great. Breakfast good and bed comfortable, unfortunately that's where it all ends. We paid extra for a superior room, although I'm not sure what that was for as the room didn't look the same or have any advantages. After repeatedly asking to change our room due to the noise (single glazed windows opposite a busy road and a nightclub) we were told there were no free rooms even though I saw several people vacate on many occasions. Apart from a TV with no signal, no In Room WiFi, terrible WiFi in lobby, a door opening straight out of the side of the building with a 6 foot drop (dangerous for children), the worst part was having no hot water for the entire stay. I can personally handle most problems but having no hot water on a winter holiday is a deal breaker I'm afraid, the excuse for this was that the hotel was full and people were showering at the same time (well its the hotels duty to ensure a full hotel is capable of dealing with the load) . So in conclusion I'd avoid as im sure there are better places for the price.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service

Round the corner from Santa Maria

Hotel staff are superb, paid for a deluxe room but I'm not sure what was deluxe about it as we had 2 joined single beds plus plenty of mould near bedside cabinet. Breakfast was more than enough for those not fussy like us.
Stayed 7 nights in Apr 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, excellent breakfast choice.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
There is no staff to help with baggages to go upstair.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Small and basic but spotless, comfortable and convenient

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OK for the price

Just 10 min stroll to the beach, breakfast is okay with usually eggs, bread, cereal etc. Reception lady helpful once she understands what you want. There was no working air con in 1st room we were put in so moved to another and the safe did not work, reception said they would get maintanence to look but was never fixed. Pool area nice and quiet and clean but needs attention to pool, lots of missing tiles.

6/10 Okay

alex, bournemouth, uk

Nice hotel and close to town

Nice hotel close to the Main Street in the town and short walking distance to the beach. Stayed here for 2 weeks bed and breakfast. Nice to have the use of the pool and free wifi in the reception area.

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week stay

Convenient hotel to stay in. Good location - beach nearby as well as bars, restaurants, taxis, car rental company, shops, supermarket. Breakfast lovely but if you come after 9 am, the choice seems to be limited. If busy during breakfast, no cups, plates, cutlery available for a while. No WiFi in the room. The downside of this place are hotel guests leaving their beach towels on sun beds around the swimming pool when not occupying them. It is almost impossible to use a sun bed if you do not 'reserve' it during breakfast time.

6/10 Okay

John and Gill, UK

Liked: Cleanliness

Well Located

The initial reception was welcoming and as we arrived early we were happy to wait for our booked "superior room with garden view" to be serviced while we walked to the town for lunch. On our return we were allocated what must have been the worst room in the hotel. It had no balcony, was small and dark and looked out on what must be the busiest, noisiest road junction in the town. The reception MUST have know that this was not the room we booked. We complained and were eventually offered and accepted "the last available room". This was a quiet and large family room. It was, I guess, "superior" but was not garden-facing and had no outside space, terrace or balcony, for relaxation. The worst experience was breakfast. This must be the worst organised breakfast buffet experience we have ever experienced. All the food and drink was in one corner and as there was only one hot drinks machine there was always a queue making the area too crowded to access food. The food was generally of poor quality and not systematically replenished. The hot food was mostly gone. The staff work hard but are not properly trained and managed so work very inefficiently. This whole breakfast experience made for a very stressful start to every day and is the main reason we would not recommend the hotel to a friend.

10/10 Excellent

Zsófi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in the hotel was lovely! The hotel staff was very helpful and kind, a the entire hotel was really neat and tidy. There was a decent breakfast buffet every morning with fresh bakery product, some cooked stuff, fresh fruits, youghurts... The dinner menu is very short, actually a choise of tuna or chicken, but you have plenty possibilities around in the area. On Fridays they organise barbecue parties with really nice food though. The ocean is just a few minutes walk. Enjoyed our holiday a lot. Glad about choosing Pontao to stay, fair trade for friendly price. Thank you guys!