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Sure Hotel by Best Western Saintes

Property class: 3

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Photo gallery for Sure Hotel by Best Western Saintes

A hotel with a modern design, featuring a curved entrance and a sign indicating a parking reserve area.
A breakfast buffet with various food items and utensils.
A hotel room with a bed, a desk with a chair, a TV, a mirror, and a drying rack.
A modern dining area with white chairs and tables, a buffet counter with food items, and a view of greenery outside.
A modern kitchen with a black refrigerator, wooden shelving with plates, and a dining area with a white chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Bar
  • Housekeeping

Explore the area

View in a map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100
  • Place, Saintes Golf
    ‪19 min walk‬
  • Place, Saint-Eutrope Church
    ‪4 min drive‬
  • Place, Saintes Amphitheatre
    ‪4 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a TV mounted on the wall, a heater, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a bed, a desk with a flat-screen TV, a mirror, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a wall-mounted lamp, and a painting.

Comfort Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A bedroom with a bed, two bedside tables, a nightstand, a wall-mounted air conditioner, and a painting of a flower.

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Saintes

Sure Hotel by Best Western Saintes places you within 2 miles (3 km) of Saintes Amphitheatre and Saint-Eutrope Church. The 36 rooms at this 3-star hotel include coffee makers, Smart TVs, and offices.

What's nearby

  • Saintes Golf - 19 min walk - 1.0 mile
  • Saint-Eutrope Church - 4 min drive - 1.5 miles
  • Saintes Amphitheatre - 4 min drive - 1.3 miles
  • Abbaye aux Dames - 6 min drive - 2.2 miles
  • Royan Beach - 39 min drive - 26.5 miles

Getting around

  • Saintes Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Café Du Théâtre - ‬3 min drive
  • ‪La Mie Câline - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Le Parvis - ‬4 min drive

About this property

Sure Hotel by Best Western Saintes

At Sure Hotel by Best Western Saintes, guests have access to free WiFi in public areas. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect to find 32-inch Smart TVs with digital channels. Coffee makers, hair dryers, and desk chairs are also standard.

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  • Parking included
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Nov 15 - Nov 16
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Family friendly

  • In-room crib

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 10 per pet, per night

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-8:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Frequently asked questions

What's there to see close to Sure Hotel by Best Western Saintes?

This hotel is located in Saintes, close to Saintes Amphitheatre, Abbaye aux Dames, and Arch of Germanicus. You'll also find Musée d'Archeologie and Golf Louis Rouyer-Guillet within a short drive.

How much does it cost to stay at Sure Hotel by Best Western Saintes?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Saintes on Nov 15, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Sure Hotel by Best Western Saintes?

Yes, uncovered self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Saintes include a casino?

No, Sure Hotel by Best Western Saintes doesn't have a casino.

Will I find an indoor pool at Sure Hotel by Best Western Saintes?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Saintes?

Couples staying at this hotel will value amenities like a smart TV, free WiFi in some guestrooms, as well as a bar/lounge.

Does Sure Hotel by Best Western Saintes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sure Hotel by Best Western Saintes have a restaurant with a breakfast menu?

Sure Hotel by Best Western Saintes offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Sure Hotel by Best Western Saintes allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Saintes for a fee of EUR 10 per pet, per night.

Does Sure Hotel by Best Western Saintes have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Sure Hotel by Best Western Saintes?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Saintes.

Sure Hotel by Best Western Saintes Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value on every aspect you could want for an overnight stay. Super.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check in

Quick check in and appropriate level of comfort and facilities for the price
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et climatisée, bien équipée avec TV et bouilloire. Sanitaires neufs avec baignoire.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper en airco was goeddouche had geen straffe straal maar water was warm
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable et moderne
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour dans une chambre petite mais correcte et propre. Personnel très aimable. Petit-déjeuner correct également.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aspect extérieur un peu vieillissant, contrastant avec l intérieur . Une chambre refaite à neuf ! Vrai chambre de 3 personnes et grande salle de bain ! Et surtout la climatisation indispensable en tant de canicule , ce qui nous a permis de bien dormir et de reprendre la route reposé !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun reproche à faire, que des félicitations pour toutjǰ. Je reviendrai à mon retour
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aire acondicionado, cafetera de cortesia
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner excellent et diversifié.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle salle de bain Petit déjeuner copieux et suffisant Hôtel idéalement placé
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Moyen mais pratique pour une nuit ok
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La chambre 131 était baignée d’une odeur d’égout, de renfermé et d’intense humidité. Une aération n’y a rien changé. En regardant mieux des moisissures s’étaient développées un peu partout, sur les huisseries, dans les coins de pièce et les recoins… bref j’ai du dormir la fenêtre grande ouverte pour ne pas m’intoxiquer. Je n’ai rien dit ni réclamé, mais je ne reviendrais pas, ça c’est sûr.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambres propres et de standing, un peu petites...pratique pour recharger les téléphones. Petite penderie...tv Samsung neuve... Belle salle d'eau neuve. Petit déjeuner agréable et fourni, mais buffet difficile d'accès au-dessus de 3 personnes. Rapport qualité TB
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle nuit pour ma première dans cet établissement.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bon accueil, hôtel calme ras
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
chambre de bon confort, literie parfaite et bouilloire et cafe dans la.chambre superieure. bon rapport qualite prix.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personnel ayant envie de rendre service , accueil - petit dej des pros avec un sourire naturel! bravo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Très bon rapport qualité prix
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Le petit déjeuner est très simple !
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Correct sans plus
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hôtel très bien pour son prix Seul bémol… le pommeau de douche à économie d’eau. Il ne faut pas espérer se laver les cheveux si on a les cheveux longs ! Quand on dort en dehors de chez soi, la salle de bains est importante pour son confort !
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Aucune isolation, tu entends tout ce qu’il se passe dans les chambres voisines et dans les couloirs. Literie médiocre et établissement vétuste La bouilloire pleine de calcaire et de la poussière dans les tasses.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable à recommander

Nous sommes ravis par cet établissement Accueil chaleureux . Le confort est parfait .Notre chambre située au 1er étage du bâtiment arrière était très calme et dotée d'un mini balcon . L'hôtel venait d'être rénové Très bon souvenir Nous recommandons cet établissement
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness

Slidt og lidt kedeligt hotel

Hotellet virkede lidt slidt. Lå kedeligt i et industri industriområde ved en meget trafikeret rundkørsel.
Stayed 1 night in Jun 2025