Karibea Sainte Luce hotel0.0 out of 5.0
Recent guest reviews
We stayed here for 2 nights as part of an island hopping holiday in the Caribbean and were so disappointed. It looks a lovely hotel with nice grounds, good pools and access to the beach but in the end we couldn't wait to leave. The staff were unhelpful, sullen with an attitude that any request was too much trouble..like where and how to get to restaurants, towns etc. The info desk was manned for just 45 mins a day and we never saw anyone at the car hire desk. The cafeteria was just that...like a motorway services.. though the food was fine. As another reviewer said there was no help with bags, no taxis (all at the airport - we were told!). Also only one bar open on the whole site and dreadful entertainment. To add insult to injury we were not allowed to leave a review on the booking website we used. Avoid.
wellcome staff cold as ice. no help with even heavy luggage. difficult to find your room yourself. room everage. cockroaches as a bonus. all noises from neighbors to be listen. nothing to eat between 14 and 19. restaurant offers buffet lunches and dinners of very limited quality. breakfast included - better to buy something yourself elsewhere. never again... esp. for 140 eur
Enjoyed our stay here... However...it would have been even better if there was someplace to get some food, since we arrived so late and hungry... How about some light snacks at the bar or some type of limited room service?
We spent one night with my wife in Sainte Luce Karibea Hotel during the All Saints holidays. The hotel was almost full. The site by the sea is great but the premises looking like suburb housing are not very attractive. We had a plain bedroom not so clean with worn furnitures. Buffet was OK nothing more, somehow mass catering, staff was pleasant, prices were too high. Globally disappointing.
I have to book another hotel after our disaster arrival. No water, tiny smelling room. It seems this hotel has no clue what hygiene is about (see pictures). Not even talking about the receptionist who was watching pornography at our arrival. This is a shame for the tourism industry in #Martinique. I'm now in the process to file a complaint in court. I would suggest that everyone experience this do the same. We can not tolerate this robbery when you expect peaceful vacation with your family.
The price was fare and the rooms not bad, but not luxury of course. There isn’t an equipped beach but there is a very nice swimming pool. Breakfast and dinner were ok with a good choice. Good value per money
The accommodation average, but the kitchenette on terace surprised. The breakfast without vegetable, but most fruits. Very noisy evening program, but otherwise peace and quiet. The hotel is far from everything, but nearby are beauiful beaches.
If you are a self reliant type of traveler this is a good hotel. We loved having the outdoor kitchenette and we made some great meals from some supermarket shopping we did nearby in la laugier. My biggest criticism that I hope the hotel management accommodates for future travelers is the total lack of food availability late at night. The new Norwegian air shuttle flights to Martinique from New York often are scheduled as such that people may not arrive at the hotel until as late at 23:00 (rental car lines are VERY long at the airport as well). So I think the hotel should have some sort of snack shop or better vending options available because we literally drove everywhere from St-Luce to Fort De France at midnight and could find no food or drink and everyone we asked told us there’s no where to go wait until tomorrow. The room was clean, but the tv was broken (wasn’t there to watch TV so I didn’t mind) and lock on the bedroom door was broken and the kitchenette door seemed to be missing a padlock. Another con is the lack of free daily room cleaning I’m accustomed to in even budget hotels in the US. The beach/waterfront though were absolutely awesome. The beach is similar in size to Lake Ontario beaches in upstate NY not big giant ones like Cancun or something, but we loved it and the views were spectacular. Martinique is a beautiful place, the people were very welcoming and the hotel staff were very nice. We will most likely stay again in the future.
My friends and I came here for a relaxing fun girl's trip. The hotel was very cute, some what clean, and the pool was incredible. We do not speak french and had trouble finding someone who worked there to book us and answer simple questions. Once we arrived we inquired about tours and were told we should pay for cabs to leave the hotel. Meanwhile they actually had a tour agent who works there. Unfortunately, we arrived on a Friday and she was off Saturday and on Sunday when we walked pass her office she had no tours available. She did not give any other alternatives. We researched ourselves and booked with Go beyond with Leslie, and it was amazing. We did a tour of the North and if you get motion sickness, please prepare yourself for winding roads! We also inquired about restaurants and or places to go see on the island. We were told by a curly hair, green eye, caramel skin lady in her 30's that there is not much to see. We asked her to call a cab for us around 4pm and she said that we should wait until the evening time instead and did not call one. We also asked this woman for fresh towels to go to the pool and she said that they did not have. This hotel staff were not interested in helping paying customers at all! We asked for their iron and it was not working. We took it back and they said that we can use another that they have in a "ironing room" if we pay $7 each time we have to iron. Our flat irons did not work with our adapter and the hotel staff said that they have some kind of converter but she had no idea where it was....The breakfast was ok, but we found hair all over the fruits. The dinner was expensive 29 Euros per person for a small selection of food. The only two people who were helpful were two men one with dreads who I believe is the manager and Victor who a part of the entertainment portion of the nights. We stayed here Friday 23-Tuesday 27 and the entertainment was so bad!! Two bands performed and it was so boring. the only night we had fun was the night before when DJ stève résouf played. He made our whole trip to Martinique so memorable by playing every time of music and coming to us and asking if we had requests. The food surrounding the hotel was not great either. There is a snack bar with a big sign that read PIZZA but they only serve it at very specific times. Except to pay $30-$45 at least for any type of meal you eat. The only great place I liked that was behind the hotel was a little food truck called La Kabananou, we had a chicken fajita that was delicious and significantly cheaper than any other place. If you want to get anywhere on the island, the cabs will charge on average $20-$55 a ride. We tried to rent a car in this very hotel and was told that we cannot. She actually turned her afce to the side and starting blinking excessively and said, "the best we can do is call a cab for you." Another thing that was off putting was the amount of disgusting cats around, one had no fur in areas and looked like it had fresh blood on it. I felt horrible to see an animal in such bad conditions and in an area around food for customers. Getting to any place from this hotel will be far. We even tried walking places along the beach and ended at another hotel called Pierre & Vacances Village Sainte-Luce. This place was huge and had restaurants, entertainment, better food, and some what nicer people. Everywhere we went everyone stared at us-making us feel so uncomfortable. But there were nice men like the cab drivers from Taxi Phil "I Feel Good" (0696 25.34.04). Djimy and his father were the nicest cab drivers and very reliable. Djimy took us to Kano lounge, a trendy restaurant lounge where the food was good and their Pina colada was the best we ever tasted. The service at kano was great. Lastly, a very popular restaurant with great service was La Baraqu'Obama.I hope this review of the island is helpful. Word of advice, if you plan to do any tours or water activities book before you get to Martinique.
We loved our stay but there is much room for improvement. I realize this was a rough year for the islands due to the 2 hurricanes so keep this in mind. The room PROS: brand new excellent quiet running A/C. Fantastic hot water pressure ! Very comfortable bed. Brand new mini fridge. Room CONs: Needs new paint job, but esp. in bathroom as there is some behind the walls water damage . Cement plaster is bulging thru - didn't affect us except we know water is leaking from behind the walls. Management alert. Balcony view was pretty with the trees lit up at night. Looks like the balcony rooftop is missing. Would be nice to sit there when it rains. Breakfast - pros. Food is very good ! Cons : busboy/girls way too slow to clean up tables. Thought at first they were overworked as I've seen on some other islands; but no they were talking among themselves. To me that looks bad & lazy. Also hit & miss with breakfast greeters - some friendly, some not. Reception good. Mari[ce] helpful & friendly - gave us the balcony room I'd requested in Amandier. Nice view ! Boutique was excellent, super friendly & relaxing ! Pools - we only used 2 - the other is across the road. Very nice. But the one in the back for Amandier should be lit in the evening. It's dark by 6pm. Some nice colored lights would look amazing [solar powered] for evening swim. There are washrooms there & a place to go under in case it rains [which it does ] Looks like it used to be a bar. Could sell icecream, milkshakes & other light snacks - nice fun idea. Amandier area needs to be lit more - so many people got lost. A reflective sign would be good. Maid service : very good, clean & super friendly ! Entertainment : not good- except for the native dancing girls of which I only caught the last minute. The board for announcing entertainment was badly neglected so we missed something I love to see. Also entertainment has no special area - a dark hallway. No lights, no stage ! [ We are in the entertainment business so we know this was poor ] Also there should be indoor rainy day self entertainment. Fix the billiard table, [& let it be free] the ping pong [table tennis] table & maybe get some pinball machines & put it in a rain sheltered place. Christmas decorating was very pretty ! Dinner cons: way too pricey ! Only other place to go to on the grounds was the pizza place past the infinity pool. But again it needs lit signs to lead the way. Lots of people find this place too late. Great pizza though ! There should be another snack shack somewhere with different food as the grounds are huge ! Grounds: very pretty ! There are many 'tripping spots' easily fixed with some cement leveling. Taxis are way overpriced. Ditto for car rental & not much in automatic cars. Driving on the island I would not recommend. Distances look close on a map but take a long time because it is a very mountinous island & very busy traffic. The tours should be cheaper. Beaches are pretty. You can see the diamond rock. Walk to the right - when facing the ocean - & there is a public beach; to the left long paths past a tiny wooden bridge that leads to a really nice beach. If you walk long enough & pass the Aqua Grill [open till 5pm] keep following the path till you get to public washrooms. Cut through there, go up & cross safely over a paved road. This leads you to Carefor , a nice grocery store. So to sum it up - we had a good time. It just needs improvement, esp. the dinner price since cars & taxis not always so convenient. Taxis charge much more after 7pm. This beautiful property can be made perfect with the right planning. Oh & the French people are very nice ! I was fine , but tourist with no French knowledge should bring some basic travel book to help them.
- Free WiFi in public areas
- Free parking
- Onsite dining
Karibea Sainte Luce hotel places you next to Windward Islands and within a 10-minute walk of Plage Fond Banane. This 280-room hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.
Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
Guests can expect to find a TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a furnished balcony or patio, a refrigerator, and a safe.
Guests of Karibea Sainte Luce hotel have access to a full-service spa, 3 outdoor pools, and a children's pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include an outdoor tennis court, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
46.0% of guests recommend this hotelTotal of 736 reviews