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Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property
On beach with 2 hot tubs for sandy fun near Church of St-Jean-Baptiste

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Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Daily buffet breakfast (EUR 24 per person)
Front of property
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Bar
  • Spa
  • Air conditioning
  • Room service

Explore the area

View in a map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, St-Jean-de-Luz Beach
    ‪2 min walk‬
  • Place, Church of St-Jean-Baptiste
    ‪3 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪8 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪13 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Room, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, Sea View

Duplex, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Duplex, Sea View

  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Duplex, Sea View

Superior Duplex, Sea View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex, Sea View

  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite

  • Sleeps 4

Suite

  • Sleeps 4

Superior Room

  • Sleeps 2

Superior Room with Balcony

  • Sleeps 2

Superior Room with Terrace

  • Sleeps 2

Prestige Duplex Suite

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Triple Room with Balcony

  • Sleeps 3

Duplex With Sea View

  • Sleeps 4

Duplex Superior With Sea View

  • Sleeps 4

About the neighborhood

Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz places you next to St-Jean-de-Luz Beach and within a 10-minute stroll of other popular attractions like Church of St-Jean-Baptiste. This 106-room, 4-star hotel has 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • St-Jean-de-Luz Beach - 2 min walk - 0.1 miles
  • Church of St-Jean-Baptiste - 3 min walk - 0.2 miles
  • Port de Saint-Jean-de-Luz - 8 min walk - 0.5 miles
  • Port of Saint-Jean-de-Luz Ciboure - 11 min walk - 0.6 miles
  • Pointe de Sainte Barbe - 8 min drive - 1.4 miles

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 8 min walk
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café Vauban - ‬3 min walk
  • ‪Le Prado - ‬2 min walk
  • ‪Brasserie le Sud - ‬1 min walk
  • ‪Le Petit Grill Basque – Chez Maya - ‬4 min walk
  • ‪Snack La Casita - ‬3 min walk

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

On beach with 2 hot tubs for sandy fun near Church of St-Jean-Baptiste
Renovated in 2020, Hôtel & Spa – Thalazur Saint Jean de Luz offers a full-service spa, 2 hot tubs, and a sauna. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, a business center, and a library.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
2 hot tubs are on site. Other recreational amenities include a sauna.

Guests under 12 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Similar properties

Sauna, hot tub, steam room, hot springs, body treatments, mud baths

Grand Hôtel Thalasso et Spa

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 376 reviews
Grand Hôtel Thalasso et Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day); reservations required
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Erdiko
  • Erdiko
  • Hélianthal
  • Hélianthal

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Optional golf privileges
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1989
  • Lifeguards
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per day (3 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Frequently asked questions

What's there to see close to Hôtel & Spa – Thalazur Saint Jean de Luz?

This hotel is located in Saint-Jean-de-Luz, just steps from St-Jean-de-Luz Beach and Bay of Biscay, and within a short walk of Port de Saint-Jean-de-Luz. You'll also find Port of Saint-Jean-de-Luz Ciboure and Les Flots Bleus less than a mile away.

Is there parking available at Hôtel & Spa – Thalazur Saint Jean de Luz?

Yes, there is accessible parking available.

Is there a spa available at Hôtel & Spa – Thalazur Saint Jean de Luz?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, hydrotherapy, and couples treatments.

Does Hôtel & Spa – Thalazur Saint Jean de Luz include a casino on the premises?

No, Hôtel & Spa – Thalazur Saint Jean de Luz doesn't have a casino.

Will I find an indoor pool at Hôtel & Spa – Thalazur Saint Jean de Luz?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Hôtel & Spa – Thalazur Saint Jean de Luz a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including Champagne service as well as a bar and a beachfront restaurant.

Are there hot tubs at Hôtel & Spa – Thalazur Saint Jean de Luz?

Yes, this hotel has 2 spa tubs.

Does Hôtel & Spa – Thalazur Saint Jean de Luz have a restaurant that serves breakfast?

Yes, Hôtel & Spa – Thalazur Saint Jean de Luz has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hôtel & Spa – Thalazur Saint Jean de Luz allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hôtel & Spa – Thalazur Saint Jean de Luz for a fee of EUR 20.00 per pet, per day.

Does Hôtel & Spa – Thalazur Saint Jean de Luz have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hôtel & Spa – Thalazur Saint Jean de Luz?

The closest major airport to Hôtel & Spa – Thalazur Saint Jean de Luz is San Sebastian (EAS), which is 10.9 mi away (26 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 9.9 mi away (20-minute drive).

Are there rooms with balconies that I can book at Hôtel & Spa – Thalazur Saint Jean de Luz?

Yes, some guestrooms at this hotel offer either a furnished lanai or a balcony where guests can enjoy sea or city views.

Reviews

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 146 out of 314 reviews
Rating 8 - Good. 121 out of 314 reviews
Rating 6 - Okay. 32 out of 314 reviews
Rating 4 - Poor. 12 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, loved the balcony
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal y en particular Gemma muy atentos y amables. La habitación está muy bonita. Desafortunadamente en nuestro cuarto de la planta baja se escuchaba mucho ruido de arriba y del pasillo. Las almohadas son de hule y un poco duras. La ubicación del hotel y su spa son excelentes. Recomendable el hotel en términos generales.
Stayed 3 nights in May 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 4 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really great! It’s a very clean hotel and spa and we enjoyed its proximity to the beach.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot miss the spa!!! The pools are sooo relaxing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning do not book

Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but overpriced during covid

Stayed 1 night in Mar 2021

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest and very first taste of spring

In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Great staff and location.
Stayed 1 night in Sep 2019

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?
Stayed 2 nights in Jul 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.
Stayed 3 nights in Jul 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019