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Saint-Gervais Hotel and Spa

4.0 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for Saint-Gervais Hotel and Spa

Front of property
Creator video
Reception
Restaurant
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Bar
  • Hot Tub

Explore the area

View in a map
680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170
  • Place, Saint-Gervais Ski Resort
    ‪1 min walk‬
  • Place, St. Gervais Gondola
    ‪11 min walk‬
  • Place, Les Thermes de Saint-Gervais
    ‪13 min walk‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Classique, 1 lit double

In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 1 lit double

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Chambre Classique, 2 lits simples et fauteuil convertible (1 personne)

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room, 1 Double Bed with Sofa bed

Junior Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, Multiple Beds

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Double Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Saint-Gervais-les-Bains

Saint-Gervais Ski Resort is a short stroll from Saint-Gervais Hotel and Spa, and other popular attractions like Les Thermes de Saint-Gervais are within a mile (2 km). This 75-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Saint-Gervais Ski Resort - 1 min walk - 0.0 miles
  • Pile Pont Expo - 3 min walk - 0.2 miles
  • Le Valléen Saint-Gervais - 9 min walk - 0.5 miles
  • St. Gervais Gondola - 11 min walk - 0.6 miles
  • Les Thermes de Saint-Gervais - 13 min walk - 0.6 miles

Getting around

  • Chedde Station - 8 min drive
  • Saint-Gervais Tramway Station - 10 min walk
  • Geneva International Airport (GVA) - 61 min drive

Restaurants

  • ‪Avanti - ‬9 min walk
  • ‪Hôtel Val Joly - ‬15 min walk
  • ‪Pur Bar Restaurant - ‬4 min walk
  • ‪L'Affiche - ‬4 min walk
  • ‪Aux Petits Gourmands - ‬3 min walk

About this property

Saint-Gervais Hotel and Spa

Slopeside fun with full-service spa and indoor pool
Guests of Saint-Gervais Hotel and Spa have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Self parking is available for EUR 20 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and a hot tub.
50-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and slippers. Balconies, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23.50 to 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,324 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23.50 to 25.50 per person
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 30 to September 25.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Are free cancellation options available at Saint-Gervais Hotel and Spa?

Saint-Gervais Hotel and Spa provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Saint-Gervais Hotel and Spa?

This hotel is located in Saint-Gervais-les-Bains, a short 13-minute walk from Saint-Gervais Ski Resort and also 19 minutes on foot from Les Thermes de Saint-Gervais. You'll also find Les Houches Ski Resort and St. Gervais Gondola within a short drive.

Is there parking available at Saint-Gervais Hotel and Spa?

Yes, secured parking is offered for EUR 20 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Saint-Gervais Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, mani/pedis, and massages.

Does Saint-Gervais Hotel and Spa have a casino on the premises?

No, Saint-Gervais Hotel and Spa doesn't have a casino.

Is there an indoor pool at Saint-Gervais Hotel and Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool will be open from June 30 until September 25.

Is Saint-Gervais Hotel and Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Saint-Gervais Hotel and Spa?

Yes, this hotel has a spa tub.

Does Saint-Gervais Hotel and Spa feature a restaurant that includes a breakfast menu?

Yes, Saint-Gervais Hotel and Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Saint-Gervais Hotel and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Saint-Gervais Hotel and Spa for a fee of EUR 15 per pet, per day.

Does Saint-Gervais Hotel and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Saint-Gervais Hotel and Spa?

Yes, every guestroom at Saint-Gervais Hotel and Spa comes with a balcony.

Reviews

Saint-Gervais Hotel and Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 137 reviews
Rating 8 - Good. 34 out of 137 reviews
Rating 6 - Okay. 4 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 0 out of 137 reviews

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Sidharth

Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and a lovely hotel. The spa was great and the staff very nice and helpful. A real gem of a place - we’d definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Viktoriia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Lovely hotel. Nice bar and restaurant area. Spa was nice with a good sauna. One small gripe pools and hot tub could be warmer.
Stayed 1 night in Jul 2025

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and spa - clean, nice rooms, bar and live music on one day we were here… One thing I would mention is that for late arrivals, please help arrange a taxi for guests coming from the train station in addition to providing information about places to eat after 9:30-10pm. We were led to believe by reception there were no restaurants open after 10pm hour but later discovered the entire village with options including take out pizza late night. Looks like a training opportunity for reception staff…
Stayed 6 nights in Jul 2025

10/10 Excellent

Ang

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory, El Paso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location. Would like to return in the winter.
Stayed 1 night in May 2025

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it being close to the town centre with their shops and restaurants. The hotel itself has a good restaurant too. The rooms have a lovely little balcony with a great view of the mountains.
Stayed 3 nights in May 2025

10/10 Excellent

Maja

Stayed 1 night in May 2025

10/10 Excellent

Ronnie

Stayed 3 nights in Jan 2025

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Ski Trip

The hotel was in a great location and had basic amenities for a weekend stay. It is called out as a spa hotel and the facilities are quite small and some basics were not provided in the rooms that I’d expect at a place calling itself a hotel and spa (like body lotion), but the bed itself was comfortable, the balcony view nice and clean. I did have treatments in the spa which were fine but the jacuzzi, pool and sauna were very small and not the most relaxing. Also, I had booked a triple room and it was very very crowded so would not suggest for more than 2 people.
Views from balcony
Views from balcony
Views from balcony
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Stayed 7 nights in Feb 2025

6/10 Okay

Victoria

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing Customer Service

I honestly don’t understand how this hotel has received such high ratings, who is writing these reviews, or where other hotel guests have stayed at before. Our experience was anything but wonderful. A basic training in customer service would be enough to resolve most of the issues we encountered. Our four-day stay was absolutely average, with poor customer service from the reception team. Check-in was quick but completely uninformative. We had booked two Superior rooms, received two sets of keys, and were simply pointed toward the lifts. The receptionist showed no interest in telling us anything about the hotel unless we specifically asked questions. The first morning, I woke up looking forward to a cup of coffee with a view of the mountains—only to find that my coffee machine didn’t work. It was plugged in but completely unresponsive. Having spent the last 15 years frequently staying in hotels, I know how to operate a coffee machine. After some investigation, it seemed that the fuse had blown, as nothing worked when plugged into that particular outlet. I tested the kettle in a different plug, and it worked fine, confirming that the issue was with the outlet, not the machine itself. I called reception, and a staff member came quickly but was unable to fix the issue. She said she would send a technician and asked if I would like a replacement machine. I told her I was heading to breakfast and would appreciate it if the issue could be r
Stayed 3 nights in Feb 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip

Ski trip with my family. Stayed for 5 nights and found it very convenient for Saint Gervais ski and eateries. Hotel is in a quiet location too so slept well. Only real issue was that the bar wasn’t open We’d and Thurs during our stay. Reception staff were very good.
Stayed 6 nights in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Ciaran

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Martins

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, our room and the staff. They have a reservable spa, with hot tub, outdoor pool, sauna. Also, its and elevator ride away for Parc Therme, which is a reservable day spa, go early afternoon for a great themed and unique water healing experience. The restaurant and food was very tasty, we just ate there. Quiet non-touristy mountain town. Quaint.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hated to leave

Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars.
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel, well placed with good facilities intelligently managed. Will go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nizar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a lovely town, highly recommend staying here!
Stayed 1 night in Aug 2024