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Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk

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Photo gallery for Best Western Hotel Austria & Spa

Terrace/patio
Sauna, hot tub
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi
Superior Room, Multiple Beds, Non Smoking | Bathroom | Towels
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Business services

Explore the area

Map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Stade Geoffroy-Guichard
    ‪14 min walk‬
  • Cité du Design
    ‪2 min drive‬
  • Zenith Saint-Etienne Metropole
    ‪2 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪10 min drive‬

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Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Saint-Etienne

Best Western Hotel Austria & Spa places you within a short walk of Musée d'Art Moderne de Saint-Etienne and within a mile (2 km) of Stade Geoffroy-Guichard. This hotel welcomes guests with conveniences like a full-service spa, a business center, and a 24-hour front desk.

What's nearby

  • Stade Geoffroy-Guichard - 14 min walk - 0.8 miles
  • Cité du Design - 2 min drive - 1.3 miles
  • Zenith Saint-Etienne Metropole - 2 min drive - 1.3 miles
  • Saint-Étienne Exhibition Park - 3 min drive - 1.7 miles
  • Jean Monnet University - 8 min drive - 5.3 miles

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Aux Terrasses de Bacchus - ‬3 min walk
  • ‪Les Négociants - ‬15 min walk
  • ‪La Pizza Riv' - ‬4 min walk

About this property

Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk
Best Western Hotel Austria & Spa features a full-service spa, a business center, and spa services. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.
Guests can expect to find 40-inch LED TVs with cable channels. Coffee makers, safes, and phones are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Italian

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

  • This property welcomes pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

What can I see near Best Western Hotel Austria & Spa?

This hotel is located in Saint-Etienne, a short 16-minute walk from Stade Geoffroy-Guichard and also 8 minutes on foot from Musée d'Art Moderne de Saint-Etienne. You'll also find Cité du Design and Zenith Saint-Etienne Metropole within a short drive.

Will I be able to park at Best Western Hotel Austria & Spa?

No, there isn't parking at this hotel.

Is there a spa available at Best Western Hotel Austria & Spa?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Hotel Austria & Spa have a casino at the property?

No, Best Western Hotel Austria & Spa doesn't have a casino.

Is there an indoor pool at Best Western Hotel Austria & Spa?

No, there is no indoor pool at this hotel.

Is Best Western Hotel Austria & Spa a good place to stay for couples?

Couples will appreciate amenities like a full-service spa, a sauna, and a 24-hour front desk at this hotel.

Does Best Western Hotel Austria & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Hotel Austria & Spa have a restaurant that serves breakfast?

Yes, Best Western Hotel Austria & Spa serves an English breakfast each morning for a surcharge from its snack bar.

Does Best Western Hotel Austria & Spa allow pets to stay for free?

Although pets can't stay for free, they are welcome at Best Western Hotel Austria & Spa.

Does Best Western Hotel Austria & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Hotel Austria & Spa?

The closest major airport to Best Western Hotel Austria & Spa is Saint-Etienne (EBU-Saint-Etienne - Loire Intl.), which is 7.3 mi away (9 minutes by car).

Are there rooms with balconies at Best Western Hotel Austria & Spa?

No, there aren't any guestrooms with balconies at Best Western Hotel Austria & Spa.

Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

6/10 Okay

Nicolas

Business traveler
Liked: Cleanliness, staff & service
Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !
Stayed 1 night in Mar 2025

10/10 Excellent

Matty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise

Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).
Stayed 1 night in Mar 2025

4/10 Poor

Franck Alder

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Giulia

Stayed 1 night in Mar 2025

10/10 Excellent

Ilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

ATTENTION ARNAQUE!!

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hadj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très gentil
Stayed 1 night in Nov 2024

8/10 Good

Koen

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Renate

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Corinne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rodolphe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Jun 2024

4/10 Poor

stephan

Stayed 1 night in Apr 2024

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé 50m du tram/bus « Terrasses » Bon petit déjeuner. J’ai testé le restaurant, bon aussi. TV (1 nuit sur 2 > mauvaise réception) : C+ et C+ Cinéma
Stayed 2 nights in Apr 2024

10/10 Excellent

Ludovic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rien à dire ++++

Ras
Stayed 1 night in Apr 2024

8/10 Good

Rovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à proximité des bus et tram. Plusieurs choix de restaurant aux pieds de l’hôtel et à 5min à pied. Personnel attentionné au petit soin. Par contre très compliqué de trouvé une place de stationnement le soir
Stayed 2 nights in Mar 2024

10/10 Excellent

François

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
Stayed 2 nights in Feb 2024