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Hôtel Stars Rouen

Hotel in Saint-Etienne-du-Rouvray with a 24-hour front desk and a bar

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Reception
Double Room | Desk, iron/ironing board
Front of property
Food and drink
Double Room | Bathroom | Shower, towels

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
1 Avenue Des Canadiens, Saint-Etienne-du-Rouvray, Seine-Maritime, 76800
  • Place, Zenith de Rouen
    ‪13 min walk‬
  • Place, Rouen Expo Park
    ‪18 min walk‬
  • Place, Rouen Cathedral
    ‪9 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪22 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Saint-Etienne-du-Rouvray

Located within a mile (2 km) of Rouen Expo Park, Hôtel Stars Rouen is within 2 miles (3 km) of Zenith de Rouen. This 45-room hotel welcomes guests with conveniences like a bar/lounge, free self parking, and a 24-hour front desk.

What's nearby

  • Zenith de Rouen - 13 min walk - 0.7 miles
  • Rouen Expo Park - 18 min walk - 1.0 mile
  • Rouen Cathedral - 9 min drive - 3.3 miles
  • Rouen Christmas Market - 9 min drive - 3.3 miles
  • Charles Nicolle Hospital - 10 min drive - 3.9 miles

Getting around

  • 14-Julliet Tram Station - 2 min drive
  • Honoré de Balzac Tram Stop - 4 min drive
  • Rouen (URO-Rouen - Seine Valley) - 31 min drive

Restaurants

  • ‪Bar Le Theatre - ‬20 min walk
  • ‪Hippopotamus - ‬5 min walk
  • ‪Le Chamois - ‬18 min walk
  • ‪Ninkasi Rouen - ‬4 min drive
  • ‪Fujiya Wok - ‬3 min drive

About this property

Hôtel Stars Rouen

Hotel in Saint-Etienne-du-Rouvray with a 24-hour front desk and a bar
Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find TVs with satellite channels. Free newspapers and desks are other standard amenities. Housekeeping is not available.

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

More

  • 1 building
  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 1 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hôtel Stars Rouen
Hotel Stars Rouen France/Saint-Etienne-Du-Rouvray
Stars Rouen
Stars Rouen Hotel
Hôtel Stars Rouen Hotel
Hôtel Stars Rouen Saint-Etienne-du-Rouvray
Hôtel Stars Rouen Hotel Saint-Etienne-du-Rouvray

Frequently asked questions

Are free cancellation options available at Hôtel Stars Rouen?

Hôtel Stars Rouen offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Hôtel Stars Rouen?

This hotel is located in Saint-Etienne-du-Rouvray, close to Zenith de Rouen, Rouen Christmas Market, and Gros Horloge. You'll also find Place du Vieux-Marche and Seine within a short drive.

Is there parking available at Hôtel Stars Rouen?

Yes, self parking is offered for free at the hotel.

Does Hôtel Stars Rouen include a casino on the premises?

No, Hôtel Stars Rouen doesn't have a casino.

Is there an indoor pool at Hôtel Stars Rouen?

No, there is no indoor pool at this hotel.

Is Hôtel Stars Rouen good for couples?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Does Hôtel Stars Rouen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Stars Rouen have a restaurant with a breakfast menu?

Hôtel Stars Rouen offers buffet breakfast for a surcharge though there is no restaurant.

Does Hôtel Stars Rouen allow pets to stay for free?

Although pets can't stay for free, they are welcome at Hôtel Stars Rouen.

Are there connecting rooms at Hôtel Stars Rouen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hôtel Stars Rouen?

The closest major airport to Hôtel Stars Rouen is Rouen (URO-Rouen - Seine Valley), which is 17.8 mi away (31 minutes by car).

Can I book a room with a balcony at Hôtel Stars Rouen?

No, there aren't any guestrooms with balconies at Hôtel Stars Rouen.

Hôtel Stars Rouen Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 138 reviews
Rating 8 - Good. 20 out of 138 reviews
Rating 6 - Okay. 33 out of 138 reviews
Rating 4 - Poor. 30 out of 138 reviews
Rating 2 - Terrible. 44 out of 138 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was closed down

We got to France and the hotel is closed down so we had to struggle and find some where else to stay
Stayed 2 nights in Sep 2018

2/10 Terrible

glyn, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is shutdown

We travelled for 10 hrs only to find the place shut up. Then driving around for another 1 hour to find a bed for the night. Take it of your web site.DO NOT GO IT IS SHUT
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad smell good price..

The room smelt SO BAD!! It was clear the whole hotel smelt of smoke but it was as though it had tried to be covered which was so strong I felt shocked even with the window open! But we got some febreze and it was better! The towels were quite new and clean but the bedding had holes in and really needs updating. But we didn't overly care once the smell was gone, as, what do you expect for such a small price?

2/10 Terrible

Louise, Andover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad time!!

Poor service, lack of facilities compared to the ones advertised on the website. Staff were unhelpful, hostile and rude. Not recommended to anyone ever. There are plently of budget hotels up the road that you would have got a better service from.

6/10 Okay

Verified traveler

Liked: Staff & service

Dated but ok

On our way to Spain overnight stay ok room tidy staff friendly

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel needs to be refurbished and modernised

The hotel needs to be refurbished and modernised. Not a great experience and would not recommend it

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Absolutely would not book this hotel, I would have preferred to sleep in my car!

2/10 Terrible

Pasta

Disliked: Cleanliness, staff & service, room comfort

give it a miss

Difficult to find and not a great place - give it a miss

2/10 Terrible

Graytrotter

Liked: Staff & service
Disliked: Cleanliness, room comfort

Disappointing

The hotel is in dire need of a good clean and a few coats of paint! The carpets, walls and almost every other surface was dirty throughout the building. The bathroom basin was worn and cracked in places and the shower cubicle was small, damaged and dirty. We had booked 2 nights but left after the first night.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't expect much,

Okay to spend a night, but nothing flash at all. Glad I was only there for a few hours.

4/10 Poor

Nonky Noo, Isle of Wight, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Prisoner Cell block H!

Prob designed on a prison theme, strange landings and weird bars etc. To be fair you get what you pay for. Staff were helpful, parking handy and fairly well placed near to town centre. There is a no 7 bus that takes you into the heart of town for only €2. Room very dark and dingey - bathroom Light wouldn't work and shower looked so old we gave it a miss. Ok for 1 night.

4/10 Poor

margarita, foster, australia

Disliked: Staff & service, property conditions & facilities, room comfort

in need of renovation

The hotel was not comfortable. I think there were only a few people there, and there were other hotels in the area. The wifi was not free and did not work well and the bathroom was small and old. There was not even a 'hanger' for the shower which sat sadly in the basin.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

I would not recommend this hotel at all. It is in an industrial neighborhood. It is very dark and dingy. The rooms are extremely small with weird set-up in bathroom. Should be a 1 star hotel...not worth a stay.

10/10 Excellent

robert

Liked: Cleanliness, staff & service

Very comfortable. Staff very obliging.

Very comfortable. Staff very obliging. Left clothes in wardrobe and arranged to pick up! Very efficieint

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book this hotel

Though we had 3 nights reservations we didn't even stay one night. The beds were too tiny to sleep in, big stain on bedspread, old bedspreads, room was so small just to accommodate the small beds, window near top of room only ventilation with no screen on the window, and the shower had a hose hooked up to the bathroom sink to take a shower. It was noisy in the lobby. It was very hard to find he location. Dont, I repeat,"DON'T" stay there.

8/10 Good

R, Perth, Australia

Liked: Cleanliness, staff & service, room comfort

A clean and helpful low budget hotel

This hotel looks low budget from the road, but is well maintained and convenient. The daily clean is excellent, and madame at reception always ready to help (although limited English for visitors such as us). A 1.40E busfare to centre Rouen makes this very easy for visitors.

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai trouvé l'hôtel starts rouen fermé le jours de mon réservations le 26septembre 2018 fermé..
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATTENTION : L'hôtel était fermé pour non définie !

A mon arrivée, je constate que l'hôtel est fermé depuis plusieurs semaines (à en juger par la hauteur des pelouses...) et le n° de téléphone n'aboutit pas. Après appel et assistance auprès d'Hôtels.com, le séjour m'a été intégralement remboursé.
Stayed 3 nights in Sep 2018

2/10 Terrible

Jo, Orléans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATTENTION HOTEL FERME

Expedia prend et encaissé les réservations mais l'hôtel est fermé !
Stayed 2 nights in Sep 2018

2/10 Terrible

joel, rouen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel complètement fermé

j'ai été accueilli par un gardien qui m'a indiqué que l’hôtel était vendu et fermé .les espaces verts sont couverts de grandes herbes et un grand portail métallique est tiré et fermé a clef interdisant tout accès .
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Ik heb geen reactie vh hotel ontvangen

Ik heb via jullie site een mail gestuurd naar het hotel maar geen reactie. Wij hebben daar namelijk niet kunnen overnachten omdat het te ver op de route lag.
Stayed 1 night in Jun 2018

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lukket hotel

Det lidt svært at skrive noget godt om et hotel der er lukket ned
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel fermé

j'aurai bien voulu décrire l’hôtel si seulement se dernier n'était pas fermé. Ma réservation a été validé et confirmé par expédia.merci de mettre à jour la liste des hotels
Stayed 2 nights in Jun 2018

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

la star qui n'en est pas une

à fuir comme la peste je n'ai même pas terminé mon séjour, j'ai été viré avant la fin bonjour la considération de leur client en même temps, il serait temps de le rénover cet hôtel puisque je suppose que le déplacement des hauts responsables du siège avait pour butte discuter de la rénovation mais viré ses client!!!!bizarre comme attitude ceci étant ce fût une bonne chose, à part l'amabilité de la réceptionniste rien de bien dans cet hôtel ha si j'ai tout de même été relogé mais, quoi de plus normal !!!! je regrette de ne pas avoir fait de photos cela aurait valu son pesant de cacahuètes !!!!

2/10 Terrible

Oleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awful, Room is so dirty and in room is penetrating smoken smell.