Hôtel Exsel Créolia

4.0 star property

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Photo gallery for Hôtel Exsel Créolia

Lunch and dinner served
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lunch and dinner served
View from property
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
14 Rue Du Stade Montgaillard, Saint-Denis, 97400
  • Place, Aquanor
    ‪2 min drive‬
  • Place, Plage de Sainte Clotilde
    ‪3 min drive‬
  • Place, La Barachois
    ‪6 min drive‬
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪9 min drive‬

Room options

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Saint-Denis

Aquanor is within a mile (2 km) of Hôtel Exsel Créolia , and other popular sites like Plage de Sainte Clotilde are within a couple of miles (3 km). This 108-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Aquanor - 2 min drive - 1.0 mile
  • Plage de Sainte Clotilde - 3 min drive - 1.2 miles
  • Petit Marche - 4 min drive - 1.8 miles
  • Villa Carrère - 5 min drive - 2.3 miles
  • La Barachois - 6 min drive - 2.7 miles

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 29 min drive

Restaurants

  • ‪Castel - ‬3 min drive
  • ‪Caraïbes Touch - ‬6 min drive
  • ‪Snack Bar De La Digue - ‬4 min drive
  • ‪Pizza Uno - ‬4 min drive
  • ‪Smok’eat - ‬14 min walk

About this property

Hôtel Exsel Créolia

Hôtel Exsel Créolia features a full-service spa, an outdoor pool, and a children's pool. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, free WiFi in public areas, and conference space.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Créolia Wellbeing. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open select days.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 89
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 85

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hôtel Exsel Créolia Hotel
Hôtel Exsel Créolia Saint-Denis
Hôtel Exsel Créolia Hotel Saint-Denis
Hotel Mercure Créolia Saint Denis La Réunion

Frequently asked questions

Is a free cancellation option available at Hôtel Exsel Créolia ?

Hôtel Exsel Créolia offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hôtel Exsel Créolia ?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Hôtel Exsel Créolia on Jun 7, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hôtel Exsel Créolia ?

This hotel is located in Saint-Denis, close to Aquanor, Petit Marche, and Villa Carrère. You'll also find La Barachois and Plage de Sainte Clotilde within a short drive.

Will I be able to park at Hôtel Exsel Créolia ?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hôtel Exsel Créolia ?

Créolia Wellbeing is the hotel's spa and services include facials, body scrubs, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Hôtel Exsel Créolia include a casino on the premises?

No, Hôtel Exsel Créolia doesn't have a casino.

Will I find an indoor pool at Hôtel Exsel Créolia ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Hôtel Exsel Créolia ?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a bar/lounge.

Does Hôtel Exsel Créolia have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Exsel Créolia have a restaurant that serves breakfast?

Yes, Hôtel Exsel Créolia serves buffet breakfast for a surcharge each morning at Kaloupile.

Will Hôtel Exsel Créolia allow pets to stay for free?

No, pets aren't allowed at Hôtel Exsel Créolia .

Does Hôtel Exsel Créolia have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel Exsel Créolia ?

The closest major airport to Hôtel Exsel Créolia is Denis (RUN-Roland Garros Airport (RUN), which is 5.5 mi away (29 minutes by car). Another top airport is Saint-Pierre (ZSE-Pierrefonds), which is around 29.1 mi away.

Can I book a room with a balcony at Hôtel Exsel Créolia ?

Yes, some guestrooms at Hôtel Exsel Créolia offer a balcony and may feature ocean views.

Hôtel Exsel Créolia Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 124 out of 374 reviews
Rating 8 - Good. 164 out of 374 reviews
Rating 6 - Okay. 57 out of 374 reviews
Rating 4 - Poor. 19 out of 374 reviews
Rating 2 - Terrible. 10 out of 374 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good accommodation for business trip
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over St.Denis and the ocean

There was a beautiful view over St.Denis and the ocean from the hotel that we really enjoyed. The staff was very serviceminded and friendly. The rooms had a unique interior design.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

marie jackie

Disliked: Cleanliness, amenities, property conditions & facilities
My curtains in my room had a huge stain. Bathrooms was not clean and room was outdated. Air conditioning didn't work for days in the row.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, amenities
La chambre était parfaite .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

antoine

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très agréable, magnifique piscine et très belle vue. La chambre était très bien. Le personnel est particulièrement agréable, courtois, attentif et le restaurant est excellent ! Je recommande !
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Pascal

Liked: Cleanliness, amenities, property conditions & facilities
Oui très bien Disponible et professionnel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Confortable. Personnel agréable.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, amenities
La chambres, le personnel, petit déjeuner au top. Ce n'est pas notre premier séjour et comme a chaque fois nous ne sommes pas déçu.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Le lieux,le personnel, la propreté et le calme.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Donat

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel parfais, nous a donnez la chambre a 9h au lieu de 14h. Restaurant sur place tres bon. Chambre vue piscine tres calme. Tres bon choix.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable et belle vue sur la ville

Tres agreable et belle vue. Personnel très serviable. Une bonne adresse.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Bravo pour tout - staff pro et chaleureux - propreté irréprochable - quelques points d'amélioration mais minimes. En revanche le coté eco-responsable est très pénible : sous réserve de préserver la planète il faut marcher pieds nus car l'hotel ne délivre plus de mules jetables ni de bouteilles d'eau dans les chambres, il faut aller remplir une gourde dans le couloir à une fontaine, attention en cas de soif à ne pas oublier sa carte d'accès en sortant en pleine nuit, les portes sont rapides à claquer... l'ecologie ok mais attention aux limites...
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien placé avec vue sur saint Denis. Personnel accueillant
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cet avis est du au fait du cyclone ayant occasionné beaucoup de dégâts avec une coupure totale d’eau
Stayed 1 night in Mar 2025
Verified

6/10 Okay

DENIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien qu avec le passage du cyclone , piscine non utilisable , pas d eau pour douche , wc … un tarif spécial aurait pu être proposé ! De même pas de bouteille d eau à dispo dans la chambre … obligé de remplir des bouteilles vides de l eau de la piscine … et pas d eau potable à boire ( fontaine à eau distributeur inop ) ….mais personnel sympa et a l écoute … chambre confortable pour se reposer … à 12 min en voiture de l aéroport
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mamode

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable, personnel gentil et à l’écoute
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DEBA HICHAMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande cet endroit

Excellent beaucoup de point fort pas de point négatif
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J’aime

Excellent hôtel très bon restaurant Petit déjeuner un peu trop juste
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apaisant

Très beau séjour , vue sur mer, avec cadre relaxant et apaisant !! Je recommande !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour de 3 nuits en couple

Sejour de 3 nuits sur les hauteurs de St Denis dans un calme exceptionnelle avec un confort remarquable. Personnel très souriant et sympathique, et la piscine etait relaxante...
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien..
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Chambre de très petite taille et au comfort minimal mais correct et propre
Stayed 1 night in Sep 2024