The Pier Hotel3.5 out of 5.0
The Pier Hotel3.5 out of 5.0
Recent guest reviews
I love @thepierhotelhongkong The room is really clean and comfortable. I was very pleased with my stay and I hope to be back for a longer visit in the future. Highly recommend. 😍 The room is spacious with amazing sea view. Everything inside the room is new and clean. The rooftop area is great. Had a very comfortable and enjoyable night. 🥰❤️
Stayed here for two night, the room was big, the curtain was not good that cannot cover the light from outside (Room 123) not dark enough for us to sleep. Quite far from Sai Kung city center, the red mini-bus cost $5 to the Sai Kung but the green mini-bus cost $5.6. Breakfast was held in the Japanese restaurant with only three options, the first day when we go, they told us option A not available, the second day, option C was not available. Breakfast do come with coffee, tea or juice but with no refill. But i must say option B, the fish was very good. They do offer shuttle bus service to MTR station. Suggest book this hotel on a third party website, the price is similar but breakfast will be included. Staffs were nice. The view of the room was quite nice as well.
Such a conflicted experience. Overall we loved our stay because the hotel is so new, was quiet when we were there and is in a fantastic location. It's the likes of the inexplicable plastic figurines and flowers in what is otherwise a very nicely finished hotel that we couldn't quite understand. You have to be really careful which room you book because the balconies either don't have sea views without twisting your neck (even though they are advertised as such - the one we stayed in overlooked a junk yard) or do have great views but tiny balconies. For the money paid we really had hoped for better than at breakfast being told that we were only allowed coffee or juice, and don't dare suggest a second coffee. The staff very much treat the hotel like a budget 3 star where had we paid a price akin to that we would have been happy to pay for whatever extras we were wishing for, but at the moment for the price being charged it sits in no mans' land. Think it could improve once it figures out what kind of hotel it would like to be - assuming it doesn't any more greedy.
I visit Hong Kong on business often but like to occasionally get away from the hustle and bustle and spend time with friends who like in Sai Kung. I have watched The Pier Hotel being built and looked forward to giving it a try which I did for four nights recently. Had I had to pay the rate offered by the hotel directly I would not have stayed there. HK$1920 +10% tax = HK$2112 or £ £207 per night + breakfast. That was for a Deluxe Terrace room, the lowest grade. Ocean Front Terrace HK$2720 +10%, Premium Ocean Front Room, HK$3040 +10%, Premium Ocean Front Room, HK$3360 + 10% and then there are the Suites. It was not until I found booking.com offering a good discount that I considered the prices anywhere near acceptable.Even with the discount I still paid the equivalent of £148 per night including tax (10%) and breakfast for the lowest grade room. I will comment on the breakfast later. First the room. Very stylishly decorated and furnished but just too small. The photographs shown by the hotel and Booking.com etc, are careful not to show the wall opposite the bed. There is a 60cm gap. I stubbed my toe twice. There is nowhere to place or store your luggage. I emptied mine into the shelves and my cases stood on the floor. See my photographs. My room had a kitchenette. There is a kettle, tea and instant coffee sachets and some crockery. No Coffee machine. The fridge contains a mini-bar (red wine in the fridge) a 37.5cl bottle of wine is HK$200, a mini-spirit HK115! You are given 2 x 0.25l bottles of water per day. The Curtains are a bit thin so you're woken early when the sun's up, and if you're a light sleeper you'll find the a/c noisy. Bathroom is compact. Too small for a bath, only a shower. The TV is a huge Sony HD Smart TV with a good selection of channels particularly sports, though I would have liked BBC World to be included. CNBC is your world news choice. I think it's called a Smart TV because you need to be smart to use it. I noticed previous occupiers had registered their Netflix and Amazon Prime accounts. The wi-fi is good by global standards at about 85mbps up and down, but does not extend to the restaurant/breakfast room. Breakfast. Breakfast is in the Japanese restaurant on the lower ground floor. Take the life down as far as it goes, walk across the car park, up the side of the hotel (outside) and you'll find it. Its a very trendy Japanese themed space The menu. I've included the menu in my photographs. Choice A = Eggs Benedict and Tea or Coffee and Orange Juice (any two of the three) Choice B is Japanese Choice C is Vegetarian No Buffet, nothing else. That's it! I asked for a second coffee and was told I had to pay HK$64 for it. To say I was shocked is an understatement. The roof-top is perhaps the best feature of The Pier. Beautiful views, great lounging area and pool. I can see it as a very trendy spot for the young or a romantic spot for couples, particularly if they serve drinks and snacks up there My flight home left the airport at 00.55 the day after check-out so I asked if I could check out late. I had to pay HK$935 (including 10% tax) to extend from 12.00 to 19.00. Any later and I would have been charged HK$1870 (full 24 hours) I so wanted to give this hotel a superb review. The fabric of The Pier is very modern and stylish. If I judged it on the building alone then I'd have given it 5 stars, but for what they do with it, and what they charge you for it I'd only give them one star. So I've averaged that to three stars. In my personal opinion the room I had at The Pier and the service that went with it was worth no more than HK$850. The best rooms maybe HK$1200 and the Suites HK$1500-1700. About me: I'm a middle-earning, middle-aged global travelling businessman/business owner. British Airways Gold, Intercontinental Hotel Group Spire Ambassador. I regularly stay at 3-5 star hotels globally. In short I have a qualified opinion about hotels and absolutely no axe to grind. I'm just disappointed that The Pier does not offer value for money and consequently, unless it reviews its pricing and service policies, I will not be staying there again.
We had a positive stay but The Pier doesn’t quite know what it wants to be. It was full of contradictions. We stayed in a king room with ocean view, kitchen and patio. The decor, towels, robes were great. Everything is shiny and new but diminished by cheap plastic flowers. Big TV but limited crappy channels. Patio, but no furniture. One restaurant but it’s high with no a la cart menu. Kitchen has pans, fridge, mini oven and hob (Siemens appliances), so it’s great if you want to cook. But the nearest place to buy groceries and food is a 10 min taxi ride away. Hkd30 cab ride to Sai Kung Town, if no traffic. There are tons of dining options there. However, if you don’t want to cook, you’re out of luck as there is no room service, only one restaurant. Said restaurant is high end (dinner is set menu only which costs hkd1500 per person, lunch is $600), but you have to walk through the car park to reach it. The only coffee option is Nespresso. Is that high end?! There is a shuttle bus which takes you to Sai Kung town (10 mins away) and Hang Hau MTR station. But it only runs between 830am-630pm. On the hour, but not always to both destinations. We ended up taking taxis as the times didn’t suit us. Room has about 4 wardrobes, so storage is no problem. View of the ocean is great and there are three beanbags to sit and enjoy the view. Good only if you like beanbags! They may be difficult to get in and out of for elderly or people with limited mobility. The room has a ‘patio’. We booked thinking it would be like a balcony, offering a nice outside space. But it’s literally a square of outdoor space in between the bed and the kitchen, with nothing in it. I didn’t see the point of it. At least put some tables and chairs? But then it would be weird to sit outside with views of...the bed and kitchen! The gym consists of a treadmill, a bike and a rowing machine. There were power blocks, but they were roped off as they had not been installed yet. They were all in a tiny room. No windows. It was depressing. Breakfast (730-10am) was included at the only restaurant - Wa Theatre, the Japanese restaurant. There are only three options on the menu: Japanese (fish, rice, miso) Western (eggs Benedict on bagel with smoked salmon) or Vegetarian (avo toast with egg, mushrooms and tomato). If you want meat in your breakfast you won’t get it here. If you’re used to typical buffet style with unlimited coffee you won’t get it here. (Only one small cup of tea/coffee included, extra $20 for a glass of juice). However, it was one of the most beautifully presented breakfasts I’ve had. We sat at the open kitchen area and the care taken with the cooking and plating of the breakfast was fun to watch. It was the cleanest kitchen! The rooftop and pool was not yet open when we stayed. There were signs for a restaurant within the hotel but that was not open either.
Nous avons apprécié - la situation dans une très jolie baie de Sai Kung, - les chambres spacieuses, calmes et magnifiquement équipées - le Rooftop extraoridnaire Nous regrettons - l'absence de 'vie' et de service - le petit déjeuner plus que limite dans un hotel de cette catégorie (choix entre 3 petits déjeuners, le même durant tout notre séjour, un seul café inclus et le reste en supplément !!) - pas de service sur le Rooftop : ni bar ni toilettes... Bref, cette hotel pourrait être une perle mais il reste du travail pour y arriver
- Free local cuisine breakfast
- Free WiFi in rooms and public areas
- Outdoor pool
- Fitness center
The Pier Hotel places you within a 15-minute drive of popular attractions such as Hong Kong University of Science and Technology and Clear Water Bay Second Beach. This 40-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.
Free local cuisine breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:00 AM.
A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a balcony or patio, a sitting area, and a minibar.
Guests staying at The Pier Hotel enjoy an outdoor pool, a fitness center, and a rooftop terrace. If you drive, self parking is HKD 240.00 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include free WiFi in public areas and a seasonal outdoor pool.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 6 reviews