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Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Exterior
Lobby
Premium bedding, down comforters, in-room safe, desk
Lobby lounge
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Saga Balloon Museum
    ‪7 min walk‬
  • Saga Castle
    ‪12 min walk‬
  • Saga Castle History Museum
    ‪13 min walk‬
  • Saga (HSG-Ariake Saga)
    ‪14 min drive‬

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Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Japanese Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 5
  • 1 Twin Futon

View all photos for Executive Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Double Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Executive Triple Room, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Single Room With Double Bed-non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room

Property grounds

Japanese-Style Room

  • Sleeps 4
  • 2 Twin Futons

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Saga

Hotel New Otani Saga places you next to Yoka Shrine and within a 10-minute stroll of other popular attractions like Saga Balloon Museum. This 102-room, 4-star hotel has conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.3 miles
  • Saga Balloon Museum - 7 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.5 miles
  • Saga Castle - 12 min walk - 0.7 miles
  • Saga Castle History Museum - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 2 min drive
  • Ariake Saga Airport (HSG) - 24 min drive

Restaurants

  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪JONAI SQUARE CAFE - ‬11 min walk
  • ‪Museum Kitchen Haru Cafe - ‬9 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪ポンパドウル 佐賀店 - ‬10 min walk

About this property

Hotel New Otani Saga

Riverwalk hotel with 3 restaurants and a 24-hour front desk
Hotel New Otani Saga features free WiFi in public areas, meeting rooms, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a hair salon and a banquet hall.
LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also standard.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is free cancellation available at Hotel New Otani Saga?

Hotel New Otani Saga provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel New Otani Saga?

Located steps from Yoka Shrine, this hotel is in Saga, and within a 10-minute walk of Saga Prefectural Government Office and Saga Balloon Museum. You'll also find Saga Prefectural Art Museum and Saga Castle less than a mile away.

Is parking available on site at Hotel New Otani Saga?

Yes, there is accessible parking and electric car charging available.

Does Hotel New Otani Saga include a casino?

No, Hotel New Otani Saga doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Saga?

No, there is no indoor pool at this hotel.

Is Hotel New Otani Saga good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Does Hotel New Otani Saga have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel New Otani Saga feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Saga has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Saga allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Saga.

Does Hotel New Otani Saga have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Saga?

The closest major airport to Hotel New Otani Saga is Ariake Saga Airport (HSG), which is 7.9 mi away (24 minutes by car). Another top airport is Fukuoka Airport (FUK), which is around 24.7 mi away.

Are there rooms with balconies at Hotel New Otani Saga?

No, you won't find guestrooms with balconies at Hotel New Otani Saga.

Hotel New Otani Saga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 256 out of 655 reviews
Rating 8 - Good. 261 out of 655 reviews
Rating 6 - Okay. 100 out of 655 reviews
Rating 4 - Poor. 24 out of 655 reviews
Rating 2 - Terrible. 14 out of 655 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TOSHIAKI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NAOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hansun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pui Yan Joanne

Stayed 2 nights in Jan 2025

8/10 Good

Hui Ping

Traveled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024

10/10 Excellent

Yeahuey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youngil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Miyano

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yasuhiro

Stayed 3 nights in Sep 2024

10/10 Excellent

Wing Hung

Stayed 1 night in Aug 2024

10/10 Excellent

ming kuei

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Rikiya

Stayed 1 night in Aug 2024

8/10 Good

KAZUHO

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

sungsoo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

KYUNGHWA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

KANEKO

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chung Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akisa

Stayed 2 nights in Jun 2024