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Recent guest reviews

Good

Won’t come back the parking is bad the check in was terrible

Spoke to Kevin prior to arriving and my wife checked in. Given 2 parking passes and not informed of fee and fee not listed in reservation. I don’t have an issue with known fees. It’s when I question the bill because it’s different than my amount including taxes, that I am not ok with additional charges. It should be policy to show this upfront. I could have elected a hotel that didn’t charge parking if I’d had that info upfront

Someone broke in to are car, we are very sad :/

The space of the hotel is good. But the facility is really old and dirty. AC is loud. Fridge does not work well. You can find bugs in the room... There is no breakfast. They also charge parking. Definitely will not stay there anymore.

The checkin wasn’t great. The room was too small for a family of 6.

I loved our room! It had a view of the pool & a great sunset every night. I didn’t like that our sheets smelled like urine, but they did give us new sheets after I had asked 3 times. I also was bummed that the breakfast, restaurant, & bar was closed completely when it’s still being advertised.

It is the "Luck of the Draw" on landing a good room at this property. As I walked in to the front desk, what appeared to be two strangers, were arguing about how disgusting their rooms were with the attendants. Go figure, after getting my key and checking in I was utterly disgusting upon walking into my room. I immediately became the third party complaining about how disgusting my room was at thefrontdesk. I was offered another room by the nice lady at working up front. I decided I would at least go check out the other option before booking a room elsewhere. Lo and behold, the new room was far better than the first room they tried to send me to. I ended up staying the night, but I was highly disappointed that I was even offered a halfway house room in the first-place. Beware before booking! Not all rooms here are created equal.

The place was clean and roomy. The staff was friendly and accommodating. I like the free coffee too.

Quiet clean and amazing cookies! We would stay agsin

The room was big and spacious. We had a fridge and a microwave which was great!

Room is dirty , sink , bathtub, floor dirt and particles everywhere.

Room was dirty, phone did not work, no toilet paper at all in room.

Point East Drive Rancho Cordova CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova places you within a 10-minute drive of popular sights such as Folsom Premium Outlets and Historic Folsom. This 4-star hotel has 158 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available. Housekeeping is available on request.


Property features

Built in 2016, the brand new DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 10 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Suite, 1 Bedroom (Bi-Level Loft)

2 King Beds | Sleeps 4

Suite, 1 Bedroom (with Conference Room)

1 King Bed | Sleeps 4

Suite, 1 Bedroom

2 Queen Beds | Sleeps 6

Suite, 1 Bedroom, Accessible (Tub)

1 King Bed | Sleeps 4

Guest reviews for DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

Everyone (26) Couples (4) Business (3) Family (23) Other (2) Friends (1)
5
Everyone

Good

By on Jul 24, 2022

Review comment responded on Jul 25, 2022

Thanks for the amazing rating, Jigish! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at DoubleTree Suites by Hilton Sacramento-Rancho Cordova!

1
Partner Couples

Won’t come back the parking is bad the check in was terrible

By on May 22, 2022

Review comment responded on Jun 10, 2022

Thank you for your feedback, Nicole. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.

5
Everyone

By on Apr 14, 2022

1
Everyone

By , from Sacramento on Jan 14, 2022

2
Family with small children

Spoke to Kevin prior to arriving and my wife checked in. Given 2 parking passes and not informed of fee and fee not listed in reservation. I don’t have an issue with known fees. It’s when I question the bill because it’s different than my amount including taxes, that I am not ok with additional charges. It should be policy to show this upfront. I could have elected a hotel that didn’t charge parking if I’d had that info upfront

By on Jan 4, 2022

Review comment responded on Jan 5, 2022

We appreciate the feedback, Jason. We're disappointed your time with us was less than ideal. It's unfortunate you didn't notice all fees associated with your booking. Our facilities fee allows us to offer additional amenities for all of our guests. The information regarding our facilities fee is readily available on our website. We do hope you give us another opportunity to share a more positive experience with you soon.

2
Family

Someone broke in to are car, we are very sad :/

By , from Daly City on Dec 21, 2021

Review comment responded on Dec 21, 2021

We are very sorry to hear that your car was broken into and can empathize with the wide range of emotions one can feel when an incident like this occurs. I'm deeply sorry our security guard was not present to witness and prevent this from happening and we'll make sure to add additional resources to help secure the parking lot. We understand that these incidents can occur anywhere and anytime and we always have our guest's safety and security top of mind. We sincerely hope you can come and visit us again whenever you travels bring you back into the area.

1
Family

The space of the hotel is good. But the facility is really old and dirty. AC is loud. Fridge does not work well. You can find bugs in the room... There is no breakfast. They also charge parking. Definitely will not stay there anymore.

By , from Redwood City on Sep 7, 2021

Review comment responded on Sep 8, 2021

We appreciate that you took the time to share your feedback, Peng. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.

1
Everyone

By on Aug 1, 2021

3
Family

The checkin wasn’t great. The room was too small for a family of 6.

By on Jun 10, 2021

Review comment responded on Jun 11, 2021

We appreciate your feedback. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time. We look forward to hosting you again soon so we can share a more positive experience with you.

5
Partner Couples

I loved our room! It had a view of the pool & a great sunset every night. I didn’t like that our sheets smelled like urine, but they did give us new sheets after I had asked 3 times. I also was bummed that the breakfast, restaurant, & bar was closed completely when it’s still being advertised.

By on Jun 9, 2021

Review comment responded on Jun 10, 2021

We appreciate you sharing your feedback. While we're glad you enjoyed our accommodations and pool, we are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

11260 Point East Drive, Rancho Cordova, CA 95742
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