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Hotel Alpine Palace

5.0 star property

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Front of property
Lobby
7 restaurants, dinner served, local cuisine
Indoor pool, 2 outdoor pools, sun loungers
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753
  • Place, Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn
    ‪1 min walk‬
  • Place, Reiterkogel Cable Car
    ‪1 min walk‬
  • Place, Unterschwarzach Ski Lift
    ‪5 min walk‬

Room options

About the neighborhood

Saalbach-Hinterglemm

Hotel Alpine Palace places you next to Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Reiterkogel Cable Car. This 82-room, 5-star hotel has 2 outdoor pools along with ski-in/ski-out access and a full-service spa.

What's nearby

  • Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn - 1 min walk - 0.0 miles
  • Reiterkogel Cable Car - 1 min walk - 0.0 miles
  • Unterschwarzach Ski Lift - 5 min walk - 0.3 miles
  • Zwoelferkogel I Ski Lift - 10 min walk - 0.5 miles
  • Westgipfel I Ski Lift - 11 min walk - 0.6 miles

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

  • ‪Goaßstall - ‬1 min walk
  • ‪Der Schwarzacher - ‬5 min walk
  • ‪Glemm by AvenidA - ‬13 min walk
  • ‪Restaurant Heurigenstube - ‬2 min walk
  • ‪Hexenhäusl Party Stadl - Apres Ski - Night Life - ‬8 min walk

About this property

Hotel Alpine Palace

Hotel Alpine Palace features ski-in/ski-out access, a full-service spa, and 2 outdoor pools. Valet parking is EUR 27 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 500 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an indoor pool, a gym, and a sauna.
TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and minibars are other standard amenities.
An outdoor tennis court and an indoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Front of property
GLEMM by AvenidA Superior Hotel & Residences
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 34 reviews
$246 nightly
The price is $278
Mar 31 - Apr 1
Total with taxes and fees
GLEMM by AvenidA Superior Hotel & Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Arte Vinum
  • Bürgerstube
  • Rauchkuchl
  • Red Oyster
  • Skimuseum

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Indoor tennis court
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,059 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 22 2026 to December 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per accommodation (varies based on length of stay)
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

The charges below are included in your overall room price:

  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number 50618-000169-2020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Are free cancellation options available at Hotel Alpine Palace?

Hotel Alpine Palace offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Hotel Alpine Palace?

This hotel is located in Saalbach-Hinterglemm, just steps from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Reiterkogel Cable Car, and within a short walk of Unterschwarzach Ski Lift. You'll also find Zwoelferkogel I Ski Lift and Westgipfel I Ski Lift less than a mile away.

Will I be able to park at Hotel Alpine Palace?

Yes, valet parking is offered for EUR 27 per day. An electric car charging station is also available for guests.

Is a spa located at Hotel Alpine Palace?

Alpine Palace is the hotel's spa and services include Thai massages, sports massages, body wraps, and aromatherapy.

Are there luxury amenities available at Hotel Alpine Palace?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 7 restaurants, and an indoor tennis court at this hotel.

Does Hotel Alpine Palace have a casino at the property?

No, Hotel Alpine Palace doesn't have a casino.

Will I find an indoor pool at Hotel Alpine Palace?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

Is Hotel Alpine Palace a good place to stay for couples?

There are many amenities for couples at this hotel, including 7 restaurants and 2 outdoor pools plus some guestrooms feature a fireplace.

Does Hotel Alpine Palace have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Alpine Palace have a restaurant that serves breakfast?

Yes, Hotel Alpine Palace has 7 restaurants, and serves free breakfast (local cuisine) each morning.

Will Hotel Alpine Palace allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alpine Palace for a fee of EUR 35 per accommodation, per day. The property also provides food and water bowls.

Does Hotel Alpine Palace have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Alpine Palace?

Yes, every guestroom at Hotel Alpine Palace comes with a balcony and some offer mountain and pool views.

Does Hotel Alpine Palace offer wedding services?

Take advantage of the wedding venue at Hotel Alpine Palace if you plan to say "I do" during your trip.

Hotel Alpine Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, very professional. Ski in ski out. Lot of space in locker room.
Stayed 7 nights in Feb 2025

4/10 Poor

Otto

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.

10/10 Excellent

MIchael

Stayed 1 night in Oct 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel med fin beliggenhed.

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bjarke, Virum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Stayed 5 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Samet

Stayed 1 night in Aug 2022

10/10 Excellent

Gerald

Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Poor service.
Stayed 4 nights in Aug 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzurlaub!

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Stayed 3 nights in Sep 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Morten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

thorsten

Liked: Cleanliness, property conditions & facilities, room comfort
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Stayed 7 nights in Dec 2018

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