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The Mermaid Inn

3.0 star property
Hotel in Rye with free breakfast and a 24-hour front desk

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Photo gallery for The Mermaid Inn

Front of property
Creator video
Breakfast, lunch, dinner served; British cuisine
Family Triple Room | Individually decorated, individually furnished, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Mermaid Street, Rye, England, TN31 7EY
  • Place, 1066 Country Walk
    ‪6 min walk‬
  • Place, Rye Harbour Nature Reserve
    ‪3 min drive‬
  • Place, Camber Sands
    ‪5 min drive‬

Room options

View all photos for Double Room

Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Four Poster Bed)

Double Room (Four Poster Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Four Poster Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Small)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Small)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Rye

The Mermaid Inn places you next to Lamb House and Church of St Mary the Virgin. This 31-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Rye Heritage Centre - 3 min walk - 0.2 miles
  • Rye Castle Museum - 4 min walk - 0.3 miles
  • 1066 Country Walk - 6 min walk - 0.4 miles
  • Rye Harbour Nature Reserve - 3 min drive - 2.1 miles
  • Camber Sands - 5 min drive - 2.5 miles

Getting around

  • Rye Station - 4 min walk

Restaurants

  • ‪The Mermaid Inn - ‬1 min walk
  • ‪Apothecary Coffee House - ‬4 min walk
  • ‪Whitehouse - ‬3 min walk
  • ‪The Fig - ‬4 min walk
  • ‪The Mermaid Street Café - ‬1 min walk

About this property

The Mermaid Inn

Hotel in Rye with free breakfast and a 24-hour front desk
A local mainstay since 1420, The Mermaid Inn offers WiFi in public areas, free newspapers, and a terrace. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities and a porter/bellhop.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, desks, and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

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9.2 out of 10, Wonderful, 606 reviews
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Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Giant’s Fireplace Bar

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

More

  • Built in 1420

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 5 per pet, per night
  • Dogs only
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

Frequently asked questions

Is free cancellation available at The Mermaid Inn?

The Mermaid Inn provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Mermaid Inn?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at The Mermaid Inn on Nov 13, 2025 start from $208.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Mermaid Inn?

This hotel is located in Rye, just steps from Lamb House and St Anthony of Padua, and within a short walk of 1066 Country Walk. You'll also find Rye Castle Museum and Landgate less than a mile away.

Will I be able to park at The Mermaid Inn?

No, there isn't parking available at the hotel.

Does The Mermaid Inn have a casino at the property?

No, The Mermaid Inn doesn't have a casino.

Will I find an indoor pool at The Mermaid Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Mermaid Inn?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at The Mermaid Inn?

No, this hotel doesn't have a spa tub.

Does The Mermaid Inn feature a restaurant that includes a breakfast menu?

Yes, The Mermaid Inn serves free full breakfasts at Giant’s Fireplace Bar each morning.

Will The Mermaid Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Mermaid Inn for a fee of GBP 5 per pet, per night.

Does The Mermaid Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at The Mermaid Inn?

No, you won't find guestrooms with balconies at The Mermaid Inn.

The Mermaid Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 252 reviews
Rating 8 - Good. 66 out of 252 reviews
Rating 6 - Okay. 19 out of 252 reviews
Rating 4 - Poor. 4 out of 252 reviews
Rating 2 - Terrible. 3 out of 252 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mermaid

Fabulous location. Helpful staff. Very historic. Took dog who was allowed in room and terrace only. The lounges were empty and it would have been nice to access those. Breakfast was nice too.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Mihaela Simona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic Inn in the heart of Rye. Breakfast was top notch and the Inn was splendid. Would stay again. We also enjoyed the bar, the lounges and all the history.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Lovely old hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel full of character. Amazing staff and wonderful food. Highly recommend for a stay in charming Rye.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cheapest joint in town, but offering a memorable event with good service and hospitality thrown in for good measure. This and more set in the most quaint of all cobbled streets in a super little Sussex town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mrs Pamela J

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love staying here, the staff were great and very helpful. Would have liked a walk in shower but understand that this is not possible due to the age of property.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mermaid Inn is a special place. So much history around every corner. It's a really gorgeous setting, with period detail throughout. Staff were friendly and helpful, and rapidly corrected an error made during check-out. Breakfast was delicious and you can tell they use high quality ingredients in everything. I was slightly disappointed in the room: it was pretty stifling despite the weather being merely warm; the four poster bed was much smaller than a modern double and had a cobweb hanging from one corner; and the weird red polyester throws/curtains and cushions with plastic crystals jarred with the intricate carvings and beans around us. But all in all a good experience and we enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Jane

Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in May 2022

8/10 Good

Anthony

Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and overpriced.

Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
Stayed 1 night in Apr 2022

10/10 Excellent

Mrs Jennifer S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Lady julie

Stayed 1 night in Apr 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Glen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Interesting very old building with a lot of character. The desk staff seemed irritated and inconvenienced to be welcoming guests, but the gentleman who showed us to our room was very friendly and joyful.
Stayed 1 night in Apr 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a find ….

What a find. Fascinating hotel, best staff I’ve come across in a long time, great food and drink. Highly recommend a stay and Rye itself if beautiful.
Stayed 2 nights in Apr 2022

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022