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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Ruthin Castle Hotel

Bar (on property)
Garden
Exterior
Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Craft Centre
    ‪2 min walk‬
  • Ruthin Gaol
    ‪2 min walk‬
  • Ruthin Castle
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)

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Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double or 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ruthin

Ruthin Castle Hotel places you next to Ruthin Craft Centre and Ruthin Gaol. This 58-room, 4-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Ruthin Craft Centre - 2 min walk - 0.1 miles
  • Ruthin Gaol - 2 min walk - 0.1 miles
  • Ruthin Castle - 6 min walk - 0.4 miles
  • Clwydian Range And Dee Valley - 4 min drive - 2.1 miles
  • Moel Famau Country Park - 15 min drive - 3.7 miles

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 hot tubs and a full-service spa
Guests staying at Ruthin Castle Hotel enjoy access to a full-service spa, a gym, and 5 hot tubs. Onsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include coffee makers, safes, and phones. Housekeeping is available once per stay.
5 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

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Front of property

The Wild Pheasant Hotel & Spa

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8.4 out of 10, Very Good, 618 reviews
$101 nightly
The price is $122
Jul 27 - Jul 28
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1277
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

  • Spa fee: GBP 35 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Is free cancellation available at Ruthin Castle Hotel?

Ruthin Castle Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see close to Ruthin Castle Hotel?

This hotel is located in Ruthin, just steps from Ruthin Craft Centre and Ruthin Gaol, and within a short walk of Ruthin Castle. You'll also find Nantclwyd y Dre and Llangollen Motor Museum less than a mile away.

Is parking available on site at Ruthin Castle Hotel?

Yes, uncovered parking is offered for GBP 0 per stay.

Is there a spa at Ruthin Castle Hotel?

Bazaar is the hotel's spa and services include deep-tissue massages, prenatal massages, couples treatments, and aromatherapy.

Does Ruthin Castle Hotel have a casino on the premises?

No, Ruthin Castle Hotel doesn't have a casino.

Will I find an indoor pool at Ruthin Castle Hotel?

No, this hotel doesn't have an indoor pool; however, there are 5 hot tubs.

What amenities will couples enjoy at Ruthin Castle Hotel?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Ruthin Castle Hotel have a hot tub?

Yes, guests can enjoy 5 spa tubs at this hotel.

Does Ruthin Castle Hotel feature a restaurant that includes a breakfast menu?

Yes, Ruthin Castle Hotel serves a full breakfast for a surcharge on weekday mornings at Dragon Tafarn.

Will Ruthin Castle Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Ruthin Castle Hotel for a fee of GBP 20 per accommodation, per night.

Are there connecting rooms at Ruthin Castle Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Ruthin Castle Hotel?

The closest major airport to Ruthin Castle Hotel is Chester (CEG-Hawarden), which is 19.8 mi away (44 minutes by car). Another top airport is John Lennon Airport (LPL), which is around 24.4 mi away.

Are there rooms with balconies at Ruthin Castle Hotel?

No, at Ruthin Castle Hotel, there aren't any guestrooms that list a balcony.

Does Ruthin Castle Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Ruthin Castle Hotel.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely stay in a beautiful hotel really friendly staff outside furniture could be looked after better but great stay overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the end of the day this is a very old building I really liked it it’s not modern or up to date but it has bags of charm and lots of personality the food looked good but I am a roast dinner meat and three vegs sort of guy so it’s not my thing but on the whole a most relaxing and enjoyable stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed , lovely bathroom , noticed some mold bottom of wall under bedroom window, windows not shutting properly, excellent customer service, and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay

We stayed overnight at Ruthin castle hotel as my son was getting married there. The room was spacious and comfortable, the staff were very friendly and helpful and the breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at a stunning location

Fabulous stay here. Stunning location full of history and the grounds are beautiful. The staff were lovely, helpful, professional and the food at breakfast and the evening meals were delicious. Didn’t get chance to sample the spa this time but will be returning to do so. Many thanks for such a wonderful time.
Stayed 2 nights in Apr 2025

10/10 Excellent

D j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jinette

Traveled with partner
Liked: Cleanliness, staff & service
The room was lovely and clean, we stayed for a wedding the breakfast was awful, we booked for 930 pastries were the tiniest croissant i have ever seen, coffee flasks empty has to ask, orange juice in a glass dispenser, below the tap, tipped it to fill one glass asked for more, this was emptied in didnt make any difference. Hot breakfast cold either under done n cold or over cooked n hard or nothing in the bain marie, kept having to ask for anything no one monitored, all in all poor , we only live 5 mins away but this was supposed to be a treat wont be going again
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Great hotel if you want to stay in a castle it is kept to a good standard considering it is a castle , the staff are more than helpful and are all wanting to please you , we had evening meal which was very good which we both enjoyed, we are on a gluten free diet and it was no problem at all for them, the breakfast the next day was also really good , the grounds are also very nice to walk around and explore, we both enjoyed staying here thanks to all the hard working staff we most likely will return
View of castle
Entrance
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Traveled with partner
Liked: Staff & service, amenities
Beautiful castle and surrounding, although room update is required. Carpets and furniture worn out. A tiny TV in the biggest room of the castle(Prince of Wales), need atleast 55 inch smart tv for the suxe of the room. Staff were lovely and polite. Altogether lovely castle hotel apart from the some renovation and changes which are needed.
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the castle, always a great experience. Staff always friendly, room always clean and warm
Stayed 1 night in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Stay

We had a Sunday lunch bought for us so as it was our wedding anniversary I booked a room for the night, a suite room, having a bedroom & separate comfy room. They were excellent although some distance from the reception & dining room.There were outside covered jaquises which we did not have time to use.We did however walk round the gardens which are well kept. The food was a roast which was good. Staff friendly & helpful. We would book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent food and good value

Check in was easy, bedrooms a good size and very comfortable beds. Heated towel rail & extractor not working. Tea & coffee facilities and a room safe. Cleaning staff could be a little more attentive during the stay. Food is very good quality and very well cooked, delightful dining room staff, thanks to Rory, Alex & Beth. Will return in the future to this ancient castle complete with peacocks!
Stayed 4 nights in Mar 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gail

Liked: Staff & service, room comfort

Celebrating my retirement

We had a very pleasant 3 days stay it’s our third time here and we are looking forward to our next visit
Stayed 3 nights in Mar 2025

10/10 Excellent

Rhos

Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Mar 2025

2/10 Terrible

NICHOLAS

Sorry we had a car crash on the way and never made it . Nightmare of a day .
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel to stay at, the groubds are absolutely amazing. You can sit outside with peacocks roaming around you. You have admire the beautiful ruins in the gardens and take cracking photos. Food was lovely and he staff were great. I will stay here again.
Stayed 1 night in Mar 2025