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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Dinner served
Property amenity
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Bar (on property)
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast included
  • Spa
  • Pet friendly

Explore the area

View in a map
Europa-Park-Strasse 4/6, Rust, BW, 77977
  • Place, Europa-Park
    ‪14 min walk‬
  • Place, Rulantica
    ‪17 min walk‬
  • Place, Taubergießen Nature Reserve
    ‪20 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪44 min drive‬

Room options

View all photos for Hotel room C

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room C

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Hotel room B

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room B

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Hotel room A

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room A

  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Hotel room D

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room D

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Rust

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar places you within a mile (2 km) of popular attractions like Europa-Park and Rulantica. This 120-room, 4-star hotel has a full-service spa along with free in-room WiFi and free self parking.

Getting around

  • Ringsheim/Europa-Park Station - 6 min drive
  • EuroAirport Airport (BSL) - 65 min drive

Restaurants

  • ‪Food Loop - ‬8 min walk
  • ‪Bar El Circo - ‬1 min walk
  • ‪Spirit of St. Louis Bar - ‬5 min walk
  • ‪Adventure Food Station - ‬7 min walk
  • ‪Bar Colosseo - ‬1 min walk

About this property

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Family-friendly hotel with a full-service spa and free breakfast
Guests of Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar enjoy a full-service spa, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for EUR 230.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and access to locker space. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and conference space.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, phones, and desks.
Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buena Visa Club
  • Castillo

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Europa-Park is closed from December 24-25, 2025, and from January 19-March 27, 2026. Rulantica water park is closed from November 17-27 and from December 24-25, 2025.
Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 13.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 18.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:30 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Castillo Alcazar
Castillo Europa-Park
Europa-Park Castillo
Europa-Park Erlebnis-Resort Castillo Alcazar
Europa-Park Erlebnis-Resort Castillo Alcazar Rust
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
Hotel Alcazar Europa-Park
Hotel Castillo Alcazar
Hotel Castillo Alcazar Europa-Park

Frequently asked questions

Is free cancellation available at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do within easy reach of Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

This hotel is located in Rust, a short 16-minute walk from Europa-Park and also 20 minutes on foot from Rulantica. You'll also find Taubergießen Nature Reserve and Funny-World within a short drive.

Is there parking available at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar include a casino?

No, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar doesn't have a casino.

Will I find an indoor pool at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

No, there is no indoor pool at this hotel.

Is Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a hot tub?

No, but this hotel does have a steam room.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a restaurant that serves breakfast?

Yes, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar serves free buffet breakfast at Castillo.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar for a fee of EUR 13.00 per pet, per night.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

The closest major airport to Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar is Strasbourg (SXB-Strasbourg Intl.), which is about 20.1 mi away.

Are there rooms with balconies at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Yes, some guestrooms at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar offer a patio.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a wedding venue?

Take advantage of the wedding venue at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar if you plan to say "I do" during your trip.