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Best Western Plus Ruidoso Inn

2.5 out of 5.0

Recent guest reviews

I love it. Hotel staff are kind and breakfast is delicious. Rooms are clean and confortable. Swiming pool area is wonderful

Nice hotel, quiet safe location, large comfortable room

Staff very helpful and helpful, rooms clean, comfortable.Breakfast great. Great location.Unfortunately hot tub under repair.Would recommend this hotel and return to it.

Front desk service is exceptional! Jewels is well versed in how to handle customer issues!!!!

We were looking for a place to relax & recharge. Couldn't have been more pleased with this choice! It was quiet, the beds & linens were wonderful & that was the best in-room coffee ever! The complimentary breakfast was very good, too.

Staff was friendly, motel was clean.Its located close to local attractions.Would definitely stay again

We really liked the indoor heated pool. The hotel has a good and private location and a convenient parking.

Clean room, comfy bed, and a good breakfast. I would stay here again. Close to the Inn of the Mountain Gods at a fraction of the price.

We had a great experience at this hotel. The rooms were very large, the staff was incredibly helpful, and the price was awesome! Great stay!!

Staff were attentive and prompt in providing their services.

Great location, very easy drive to the attractions in the area. The room size was above average. Only drawback was the spa was closed and pool was a little on the cloudy side. Breakfast was decent. All in all a great place to stay for a reasonable price!

The rooms were clean and the free breakfast was good. Conveniently located too.

Excellent front desk service. Room very clean with bath supplies available. Room was not available as scheduled. It was ready one hour later. Excellent food for breakfast.

We arrived at the hotel to find no shower curtain. After asking the front desk for one, we were told one would have to be tracked down, so we told them we'd pick it up in the morning. When we went to pick it up in the morning, it wasn't ready for us, we were told a house-keeper would bring it by later. On another note, the outlet for the hair dryer in our room smoked every time we plugged in the hair dryer. We informed the front desk of this, but they didn't fix it or move us to another room for our stay (although someone at the desk did offer me her personal hair dryer). The continental breakfast was not impressive at all: they were always out of something. We've stayed at better, and we've stayed at worse, but we probably wouldn't stay here again even if the prices were lowest in town.

When traveling to Ruidoso we like to stay here because of accessibility to major hwy and stores. Staff is always amazing and eager to meet our needs. They always provide the best customer service.

The Good: excellent continental breakfast-way more variety than most. The Bad: The shower had no pressure, and it alternated between freezing and scalding. Otherwise, just another ordinary hotel.

The one and only desk clerk needed help. She was obviously young and inexperienced, though she did her best. Firstly, we picked this hotel because it had an indoor swimming pool. NOT OPEN. There was a load of repair equipment, which probably led me to believe that it would not be open for some time. Secondly, the sheets, upon inspection, were stained and did not appear to be clean. The towels were old and rough. The room though, was large. Breakfast was average. Glad you asked for my review, I would not recommend this hotel to anyone, It needs to clean up it's act. For a Best Western Superior, I don't think so.

My family and I were there for one night only and the service was excelent. The staff is the best part of staying at this hotel. Special thanks to Jaime, our morning attendant. He was attentive and provided the best customer service for breakfast. Yes! They offer a great breakfast. A real breakfast! It is definetely a hidden treasure. Our view of the mountains was amazing. Will definetely go back soon.

clean rooms, nice location, it was up on the hill for a better view. The Staff was good.

Only 2 concerns: clogged shower head Slow draining sink Very hard water causes these problems. Good beds and great breakfast!

97 Camelot Drive Ruidoso NM

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Ruidoso Inn places you within a few miles (5 km) of Ruidoso Downs Racetrack and Hubbard Museum of the American West. This 56-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. In the mountains, the hotel is also close to Cree Medows Public Golf Course and Grindstone Lake.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

All 56 recently renovated rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests of Best Western Plus Ruidoso Inn have access to an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Ruidoso Inn

Everyone (5) Couples (24) Business (4) Family (17) Friends (2) Other (1)
5

nice, peaceful, confortable, and cheap hotel

Everyone

I love it. Hotel staff are kind and breakfast is delicious. Rooms are clean and confortable. Swiming pool area is wonderful

By on Jul 2, 2017

Review comment responded on Jul 8, 2017

Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! Holly Bailey Management Team

4
Everyone

Nice hotel, quiet safe location, large comfortable room

By on Jun 23, 2017

Review comment responded on Jun 27, 2017

Thank you for your review! We appreciate your feedback and are glad you enjoyed your stay. We will look into the issue with the ac.

4

nice hotel.great location.staff friendly, helpfull

Everyone

Staff very helpful and helpful, rooms clean, comfortable.Breakfast great. Great location.Unfortunately hot tub under repair.Would recommend this hotel and return to it.

By , from Cedar Park, Texas on Jan 5, 2017

Review comment responded on Feb 2, 2017

Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! We do have our hottub back up and running! Holly Bailey Management Team

4

worth staying at for the weekend.

Everyone

Front desk service is exceptional! Jewels is well versed in how to handle customer issues!!!!

By , from Aiken, SC on Oct 3, 2016

5

great mountain getaway

Everyone

We were looking for a place to relax & recharge. Couldn't have been more pleased with this choice! It was quiet, the beds & linens were wonderful & that was the best in-room coffee ever! The complimentary breakfast was very good, too.

By , from Lubbock Tx on Aug 29, 2016

5

fun trip

Couples

Staff was friendly, motel was clean.Its located close to local attractions.Would definitely stay again

By on Aug 22, 2015

5

fun trip

Families

We really liked the indoor heated pool. The hotel has a good and private location and a convenient parking.

By on Jul 17, 2015

4

worth it!

Couples

Clean room, comfy bed, and a good breakfast. I would stay here again. Close to the Inn of the Mountain Gods at a fraction of the price.

By on Nov 3, 2014

4

great! clean! friendly staff!

Families

We had a great experience at this hotel. The rooms were very large, the staff was incredibly helpful, and the price was awesome! Great stay!!

By on Jul 14, 2014

5

very quiet environment. very restful.

BusinessTravelers

Staff were attentive and prompt in providing their services.

By on Jun 16, 2014