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Pukaki Holiday Apartments

3.5 star property

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Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Room amenity
Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen | Full-size fridge, microwave, oven, stovetop
Executive Apartment, 2 Bedrooms, City View, Mezzanine | In-room dining
Executive Apartment, 2 Bedrooms, City View, Mezzanine | Terrace/patio
Executive Apartment, 2 Bedrooms, City View, Mezzanine | Living area | 42-inch flat-screen TV with satellite channels, TV, Netflix

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1080 Pukaki Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Rotorua i-SITE Visitor Centre
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, City View, Mezzanine

Executive Apartment, 2 Bedrooms, City View, Mezzanine | Private kitchen | Full-size fridge, microwave, oven, stovetop

Executive Apartment, 2 Bedrooms, City View, Mezzanine

  • City view
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Apartment, 3 Bedrooms, City View, Mezzanine

Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen | Full-size fridge, microwave, oven, stovetop

Luxury Apartment, 3 Bedrooms, City View, Mezzanine

  • City view
  • 2422 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Bathroom shower

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Individually decorated, individually furnished, desk, blackout drapes

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 118 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Rotorua

Located in Inner City, Pukaki Holiday Apartments is next to Government Gardens and Rotorua i-SITE Visitor Centre. This 3.5-star aparthotel has 4 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. Centrally located in Rotorua, the aparthotel is connected to the convention center, and a short walk from Sir Howard Morrison Performing Arts Centre and Eat Street.
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What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬5 min walk
  • ‪Atticus Finch - ‬4 min walk
  • ‪The Thai Restaurant - ‬4 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

Pukaki Holiday Apartments

At Pukaki Holiday Apartments, guests have access to free WiFi in public areas, express check-in, and a terrace. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and barbecue grills.
Each apartment is soundproofed and features a kitchenette and a balcony or patio, and there's space to spread out with a dining area. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and a DVD player. Along with relaxing touches like a rainfall showerhead and a soaking tub, the bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker. Housekeeping is available on request.

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The price is $86
Jul 2 - Jul 3
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Restaurants on site

  • Aroma Cafe

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop

Dining

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: NZD 25 for adults and NZD 25 for children
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 50 per stay

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • On a lake
  • On the Strip

Things to do

  • Fishing nearby
  • Horseback riding nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 4 units
  • Access via exterior corridors
  • Built in 1980
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 60

Special check-in instructions

Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for NZD 50 per stay
  • Cribs/infant beds are available for NZD 25 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Crib (infant bed) fee: NZD 25 per stay
  • Rollaway bed fee: NZD 50 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pukaki Holiday Apartments Apartment Rotorua
Pukaki Holiday Apartments Apartment
Pukaki Holiday Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Holiday Apartments Rotorua
Pukaki Holiday Apartments Aparthotel
Pukaki Holiday Apartments Aparthotel Rotorua

Frequently asked questions

What's there to see within easy reach of Pukaki Holiday Apartments?

This aparthotel is situated in Inner City, just steps from Government Gardens and Sir Howard Morrison Performing Arts Centre, and within a short walk of Eat Street. You'll also find Polynesian Spa and Rotorua Central Mall less than a mile away.

How much does it cost to stay at Pukaki Holiday Apartments?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Pukaki Holiday Apartments on Jun 14, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Pukaki Holiday Apartments?

Yes, self parking is offered for free at the aparthotel. RV/bus/truck parking is also available for guests.

Does Pukaki Holiday Apartments feature a casino at the property?

No, Pukaki Holiday Apartments doesn't have a casino.

Will I find an indoor pool at Pukaki Holiday Apartments?

No, there is no indoor pool at this aparthotel.

Is Pukaki Holiday Apartments a good place to stay for couples?

Amenities that appeal to couples at this lakeside aparthotel include a deep soaking bathtub, Netflix, and a kitchenette.

Does Pukaki Holiday Apartments have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Pukaki Holiday Apartments have a restaurant with a breakfast menu?

Yes, Pukaki Holiday Apartments serves an English breakfast for a surcharge each morning at Aroma Cafe.

Will Pukaki Holiday Apartments allow pets to stay for free?

No, pets aren't allowed at Pukaki Holiday Apartments though service animals are welcome.

Does Pukaki Holiday Apartments have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Pukaki Holiday Apartments?

The closest major airport to Pukaki Holiday Apartments is Rotorua (ROT-Rotorua Regional), which is 5.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pukaki Holiday Apartments?

Yes, every apartment at Pukaki Holiday Apartments comes with a balcony/patio and some offer city and courtyard views.

Pukaki Holiday Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 7 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Excellent Rotorua Stay

Very nice stay at the central of the city. Very conveniently located neat i-Site and with many useful appliances in the apartment.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

mila

Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, room comfort, communication

Kiwi adventure

Nice place. Big and roomy. Separate bedrooms. Good deal.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Ravendra

Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Stayed 1 night in Jun 2024
Verified

6/10 Okay

G

Liked: Room comfort
Disliked: Cleanliness

At least it had a garage

Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Peter

Liked: Cleanliness, amenities
The apartment was nice with comfortable beds and a full kitchen, however there were a number of issues. There was no off-street parking as advertised. The garage has been blocked off and then I noticed the last part of the welcome email stated to park on the street. (The next door apartment was vacant so we parked in the driveway.) The patio and BBQ area was neglected and dirty with lots of cobwebs making the area unusable. There were lots of other smaller issues: lots of marks on the walls and furniture, laminate on dining table was peeling, no Netflix as advertised, shower screen leaked badly, the garage smelt mouldy because it has the washer/dryer with no ventilation, and the list goes on... In my view this accommodation is best described as a basic family apartment.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Jon

Disliked: Cleanliness, room comfort, communication

AVOID AVOID AVOID

Do not stay here! The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this. No partial refund was issued or apology or explanation given. This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Atarangi

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness

Disappointing stay

Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Guy

Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious. Was an easy check-in process.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area wasn’t impressive and the dish washer leaks that’s all
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

great area

fantastic Apartment great area close to everything. only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

Kyle

Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent apartment would stay again good location
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay...

Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice apartment.

Everything was clean and comfy We had courtyard view - whilst that view was disappointing everything else in apartment was great.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 bedroom

The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Tara

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Apartment in City Centre close to lake

Was initially hard to get hold of someone to get check in details. Directions to property were easy to find. The place was not very clean, we had to wash utensils and mugs. Were disappointed to find out that servicing was an extra cost which wasn't advertised. Place was large and suited our needs.
Verified

10/10 Excellent

Sohei

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2025