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Birchwood Spa Motel

3.0 star property
Motel in Rotorua with a hot tub

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Photo gallery for Birchwood Spa Motel

Garden
Exterior
Free WiFi
Standard Room, 1 Bedroom, Hot Tub | Free WiFi
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Hot Tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    ‪5 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

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Room options

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub | Free WiFi

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Free WiFi

House, 2 Bedrooms (For 5)

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub | Free WiFi

Family Apartment, Hot Tub

  • Sleeps 7
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor) | Free WiFi

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor) | Free WiFi

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Rotorua

Located in Whakarewarewa within a 5-minute walk of Whakarewarewa: The Living Maori Village, Birchwood Spa Motel is within a 15-minute stroll of Rotorua Golf Club. This 17-room, 3-star motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.3 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 11 min walk - 0.6 miles
  • Polynesian Spa - 3 min drive - 1.6 miles
  • Tamaki Maori Village - 3 min drive - 1.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬19 min walk
  • ‪Pantry D'or - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Birchwood Spa Motel

Motel in Rotorua with a hot tub
At Birchwood Spa Motel, guests have access to free WiFi in public areas, a hot tub, and laundry facilities. Airport transportation is made easy with an airport shuttle for a fee. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a garden, a reception hall, and barbecue grills.
Guests can expect free WiFi and flat-screen TVs. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the motel include a hot tub.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for NZD 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: NZD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-9 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

Are free cancellation options available at Birchwood Spa Motel?

Birchwood Spa Motel provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Birchwood Spa Motel?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Birchwood Spa Motel on Jun 8, 2025 start from $64.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Birchwood Spa Motel?

This motel is situated in Whakarewarewa within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. You'll also find Te Puia New Zealand Maori Arts and Crafts Institute and Whakarewarewa Thermal Reserve less than a mile away.

Will I be able to park at Birchwood Spa Motel?

No, there isn't parking available at the motel.

Does Birchwood Spa Motel include a casino on the premises?

No, Birchwood Spa Motel doesn't have a casino.

Is there an indoor pool at Birchwood Spa Motel?

No, this motel doesn't have an indoor pool; however, there is a hot tub.

Are there hot tubs at Birchwood Spa Motel?

Yes, guests can enjoy a spa tub at this motel.

Does Birchwood Spa Motel feature a restaurant that includes a breakfast menu?

No, Birchwood Spa Motel doesn't have a restaurant that serves breakfast.

Does Birchwood Spa Motel allow pets to stay free of charge?

No, pets aren't allowed at Birchwood Spa Motel.

Are there connecting rooms at Birchwood Spa Motel?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Birchwood Spa Motel?

The closest major airport to Birchwood Spa Motel is Rotorua (ROT-Rotorua Regional), which is 5.2 mi away (9 minutes by car).

Are there rooms with balconies at Birchwood Spa Motel?

No, there aren't any guestrooms with balconies at Birchwood Spa Motel.

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 354 reviews
Rating 8 - Good. 128 out of 354 reviews
Rating 6 - Okay. 77 out of 354 reviews
Rating 4 - Poor. 22 out of 354 reviews
Rating 2 - Terrible. 13 out of 354 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

ihipera

Traveled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

2/10 Terrible

EDWARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michele

Traveled with partner
Nothing I like, unfriendly not help at all, ceating on the price,I not reccomande this place to nobody
Stayed 2 nights in Feb 2025

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness
It was ok but noisy. Clean but not nice materials
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property was perfect for the event we went to and a 3min drive to town 👍
Stayed 3 nights in Jan 2025

8/10 Good

Tevita David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Moetahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Cassandra

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights there was a ball of hair stuck to the ground in the shower and mold on the celiling above also the light outside by the spa did not work my partner asked for milk on the second night and was told you only get one milk per stay it was very small our tea and coffee was not refilled the room was unclean however we made the most of our stay and the beds were comfortable and the hosts were nice enough but we would not return
Stayed 2 nights in Jan 2025

6/10 Okay

Anne

Stayed 2 nights in Jan 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025

4/10 Poor

Ellie

Disliked: Amenities, property conditions & facilities
Convenient location l for our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a family to stay and cook your own meals, bedroom, kitchen, bathroom, dining area
Stayed 1 night in Jan 2025

6/10 Okay

Meegan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Sharon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was filthy mould on nets and curtains. Went to check in ten minutes earlier than check in and told to wait. Definitely would not stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Mulisa

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Its good accomodation,!
Stayed 2 nights in Dec 2024

4/10 Poor

Anne

Stayed 2 nights in Dec 2024

4/10 Poor

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Basic and comfortable room. Comfy bed. Liked the spa bath in the small private courtyard out the back. Owners may need to spend a bit of time on maintenance, eg, the moss and cobwebs in the courtyard. Could also see the Smoke alarm was not working. Overall, a pleasant stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

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