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AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

Exterior
Billiards
Restaurant
Exterior
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Place, Skyline Rotorua
    ‪5 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪8 min walk‬
  • Place, Mitai Maori Village
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Triple Room

Grand Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Grand Triple Room

7.4 out of 10
Good
(6 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Superior Triple Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Luxury Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Triple Room

  • 355 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

Basic Shared Dormitory

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Capsule

Single Capsule | In-room safe, soundproofing, free WiFi, bed sheets

Single Capsule

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Basic Shared Dormitory, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double (1 Double Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Twin Skyline View (2 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • Free WiFi

View all photos for Grand Triple (3 Double Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Grand Triple (3 Double Beds)

  • Sleeps 6
  • Free WiFi

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • Free WiFi

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

In-room safe, soundproofing, free WiFi, bed sheets

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • Free WiFi

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • Free WiFi

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • Free WiFi

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • Free WiFi

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • Free WiFi

Basic Shared Dormitory, 1 Twin Bed

  • Sleeps 1
  • Free WiFi

View all photos for Private Single Capsule

In-room safe, soundproofing, free WiFi, bed sheets

Private Single Capsule

  • Sleeps 1
  • Free WiFi

Budget Double Room

  • Sleeps 4
  • Free WiFi

Luxury Twin Room

  • Sleeps 4
  • Free WiFi

Executive Triple Room

  • Sleeps 6
  • Free WiFi

About the neighborhood

Rotorua

Located in Fairy Springs, AWA Hotel is within a 10-minute walk of popular sights such as Skyline Rotorua and Mitai Maori Village. This 4-star hotel has 78 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Rotorua and also close to Lake Rotorua and Eat Street.

What's nearby

  • Skyline Rotorua - 5 min walk - 0.3 miles
  • Rainbow Springs Kiwi Wildlife Park - 8 min walk - 0.5 miles
  • Mitai Maori Village - 10 min walk - 0.6 miles
  • Ogo - 15 min walk - 0.8 miles
  • Lake Rotorua - 16 min walk - 0.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪Columbus Coffee - ‬5 min drive
  • ‪Wildbean Cafe - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬2 min drive
  • ‪Taco Bell - ‬12 min walk

About this property

AWA Hotel

At AWA Hotel, guests have access to express check-in, express check-out, and a garden. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This hot springs hotel also has a banquet hall.
Guests can stay connected with free WiFi. Other standard amenities include safes and free toiletries. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at AWA Hotel?

AWA Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at AWA Hotel?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at AWA Hotel on May 22, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near AWA Hotel?

This hotel is situated in Fairy Springs within a 10-minute walk of Skyline Rotorua, Rainbow Springs Kiwi Wildlife Park, and Mitai Maori Village. You'll also find Lake Rotorua and Volcanic Hills Winery less than a mile away.

Is parking available on site at AWA Hotel?

Yes, self parking is offered for free at the hotel.

Does AWA Hotel include a casino at the property?

No, AWA Hotel doesn't have a casino.

Is there an indoor pool at AWA Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at AWA Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a mountain view and a kitchen.

Are there hot tubs at AWA Hotel?

No, this hotel doesn't have a spa tub.

Does AWA Hotel have a restaurant that serves breakfast?

Yes, AWA Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does AWA Hotel allow pets to stay for free?

No, pets aren't allowed at AWA Hotel.

Are there connecting rooms at AWA Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to AWA Hotel?

The closest major airport to AWA Hotel is Rotorua (ROT-Rotorua Regional), which is 8.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at AWA Hotel?

No, you won't find guestrooms with balconies at AWA Hotel.

AWA Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 332 reviews
Rating 8 - Good. 95 out of 332 reviews
Rating 6 - Okay. 61 out of 332 reviews
Rating 4 - Poor. 28 out of 332 reviews
Rating 2 - Terrible. 19 out of 332 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Keith

Liked: Cleanliness, amenities
Thecroom was spotless and perfectly adequate. Included a table and chairs and a fridge.
Stayed 1 night in Jan 2026

6/10 Okay

Steven J

Liked: Cleanliness
Room was clean
Stayed 1 night in Jan 2026

6/10 Okay

Andria

Traveled with group
Disliked: Amenities
The staff were great. There was hardly any parking for a hotel. The bathroom drawers and cupbiard under the sink wasn't cleaned. The hot water ran out the evening before we checked out. So had ton have cold showers.
Stayed 2 nights in Jan 2026

6/10 Okay

Amal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All facilities are okay but you will be lucky if everthing is working during your stay. I had bad experience of getting locked in the bathroom at night and had to tackle with non-English speaking staff to break open the door. Adding to it the next morning we didnt had water supply for the entire hotel rooms, big commotion at the reception and the lady receptionist was very cool about the happenings, not even apologetic about what was going on... What else would you expect out of a holiday stay booking in 2026
Stayed 4 nights in Dec 2025

6/10 Okay

Jodi

Traveled with family
Some life in the cafe area would be good. Its always closed when we have been. Its a fine place to stay, no complaints.
Stayed 1 night in Dec 2025

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness
Room clean and spacious. Bed like a sponge too soft, pillows very thick/ high gives you neck ache. Breakfast should be missed. Cold bacon and beans, cold dried up scrambled egg. Low quality juice, instant coffee. Toastee and kettle don't work at the same time as it trips the fuse on the electric extension lead they are plugged into.
Stayed 1 night in Jan 2026

2/10 Terrible

Mike

Very noisy, water supply issues
Stayed 1 night in Jan 2026

4/10 Poor

Claire

Stayed 2 nights in Dec 2025

8/10 Good

Neetu

Stayed 1 night in Dec 2025

8/10 Good

Gillian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Tidy room, the fridge in our room had an odd odor, which was rather unpleasant. Very close to hallway so was quite loud during the night. Second stay, first stay was much better.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
to be honest, our room is so very clean and the bed is so comfy. i sleep pretty well. thank you so much awa hotel. what a amazing hotel
Stayed 2 nights in Dec 2025

6/10 Okay

Eluisa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Check- in advised us that breakfast was not included when asked.
Stayed 1 night in Dec 2025

4/10 Poor

Art

Staff was not friendly. Breakfast is not what I expected. I don’t recommend it
Stayed 1 night in Dec 2025

10/10 Excellent

Lusia

Liked: Cleanliness, property conditions & facilities
Room was very clean, spacious and tidy
Stayed 2 nights in Dec 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities
The room had a stained blanket and chairs and so many dead bugs on the windowsill and floors that I'm not certain it was actually cleaned before we arrived.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch! The staff checking us in n helping us throughout our whole stay was very accommodating and nice! The rooms were spotless and the amenities provided was complete! Was preparing for the worst when looking at how many ⭐ this place has, and am very glad that all of my concerns are unfounded
Stayed 1 night in Nov 2025

8/10 Good

Melina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed.
Stayed 1 night in Dec 2025

4/10 Poor

Monina

Disliked: Amenities
Aircon is not working and hot throughout the night.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Bowen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean facilities it is bigger than it looks by pictures. We really enjoyed the cook breakfast in the morning with eggs, sausages hot food was a great addition to start our day & tasted delicious thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness, amenities
1 night's stay, 2pax - good, can be better Rooms were clean & spacious - pillows were good quality, beds were a little too soft but that's just personal preference. Amenities were good, standard fare -bathroom was again spacious & clean, pretty ample space for one room. Staff were nice, though older female was more attentive on exit than the young male that initially greeted us on entry. Continental Breakfast this morning - basic, have had better elsewhere; attention to detail & presentation would help here. Overall, 7/10 - would stay here again, but at a push.
Stayed 1 night in Dec 2025

8/10 Good

Neville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Very quiet hotel conveniently located to Rotorua city centre.
Stayed 2 nights in Nov 2025

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room smooth check in
Stayed 1 night in Dec 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, amenities
Clean and comfortable Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Billy

Stayed 1 night in Nov 2025