AWA Hotel

4.0 star property
Hot springs Rotorua hotel connected to a shopping center, a quick walk to Skyline Rotorua

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Photo gallery for AWA Hotel

1 bedroom, premium bedding, down comforters, in-room safe
Exterior
1 bedroom, premium bedding, down comforters, in-room safe
Superior Triple Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels
Rainfall showerhead, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min walk‬
  • Mitai Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

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Room options

Superior Double Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Triple Room

  • 398 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Triple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

Deluxe Twin Room

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Luxury Triple Room

  • 355 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

Grand Triple Room

  • 334 sq ft
  • Sleeps 6
  • 3 Double Beds

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

Superior Triple Room (3 Double Beds + 1 Sofa/Bed)

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Rotorua

Located in Fairy Springs, AWA Hotel is within a 10-minute walk of popular sights such as Skyline Rotorua and Mitai Maori Village. This 4-star hotel has 78 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Rotorua and also close to Lake Rotorua and Eat Street.

What's nearby

  • Skyline Rotorua - 5 min walk - 0.3 miles
  • Mitai Maori Village - 10 min walk - 0.6 miles
  • Eat Street - 5 min drive - 2.2 miles
  • Tamaki Maori Village - 6 min drive - 3.1 miles
  • Polynesian Spa - 6 min drive - 3.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Gold Star Bakery - ‬3 min drive
  • ‪Burgerfuel - ‬5 min walk
  • ‪Kfc - ‬16 min walk

About this property

AWA Hotel

Hot springs Rotorua hotel connected to a shopping center, a quick walk to Skyline Rotorua
At AWA Hotel, guests have access to express check-out, laundry facilities, and a garden. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This hot springs hotel also has a banquet hall.
43-inch LED TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, desks, and wardrobes or closets are also available. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run movies
  • Pay movies
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 50.0 per day
  • Cribs/infant beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at AWA Hotel?

AWA Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near AWA Hotel?

This hotel is situated in Fairy Springs within a 10-minute walk of Skyline Rotorua, Mitai Maori Village, and Rainbow Springs Kiwi Wildlife Park. You'll also find Lake Rotorua and Volcanic Hills Winery less than a mile away.

Is there parking available at AWA Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Does AWA Hotel include a casino at the property?

No, AWA Hotel doesn't have a casino.

Is there an indoor pool at AWA Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at AWA Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Does AWA Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does AWA Hotel have a restaurant that serves breakfast?

Yes, AWA Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does AWA Hotel allow pets to stay for free?

No, pets aren't allowed at AWA Hotel.

Does AWA Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to AWA Hotel?

The closest major airport to AWA Hotel is Rotorua (ROT-Rotorua Regional), which is 8.4 mi away (19 minutes by car).

Can I book a room with a balcony at AWA Hotel?

No, there aren't any guestrooms with balconies at AWA Hotel.

AWA Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 250 reviews
Rating 8 - Good. 75 out of 250 reviews
Rating 6 - Okay. 41 out of 250 reviews
Rating 4 - Poor. 19 out of 250 reviews
Rating 2 - Terrible. 12 out of 250 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay quiet nice clean.
Stayed 1 night in Mar 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

I would have paid near double The room was totally clean very spacious both check in and check out people were lovely There is a laundry just down the road and also eateries within an easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was reasonably priced, clean and tidy, fast check in fast check out. Cleaning staff walked in without knocking, A/C not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Aderino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Petrina

Traveled with partner
Liked: Amenities, property conditions & facilities
I liked how it was newly done and modern in the bedroom, unlike the main entrance and reception area. I just think the bathroom walls could have been a bit cleaner. The bathroom basin was dirty on our arrival but they were very quick to come and clean it. It was a good price for a new renovated bedroom.
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Annalese, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay
Stayed 1 night in Mar 2025

6/10 Okay

Roisin

Disliked: Staff & service

Hotel Ok - Food terrible

Hotel was ok, clean enough. Don’t bother getting the breakfast it was awful. Barely any food, mainly hot chips, noodles and everything was fried, nothing fresh. Awful, certainly not worth $25 per person.
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive. The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gurlaljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Enoyed our stay. Great location. Would recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Mansoor

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area, close to the Skyline
Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was properly situated for what we wanted to see in the area.
Stayed 2 nights in Feb 2025

8/10 Good

Ani

Traveled with partner
Disliked: Staff & service, amenities
Cheap place to stay especially when you have lots of things to do
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously a new hotel. Very clean and good beds
Stayed 1 night in Feb 2025

6/10 Okay

RUTH

Traveled with group
Disliked: Staff & service, property conditions & facilities

Pass this one by.

Our room itself was clean and suitable for our stay but the hotel in general is tired and run down. Nothing was open despite saying they had a restaurant, takeaway and souvenir shop. The floors are also non-carpeted in the rooms so sound carried. Not the best place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy, FORT LUPTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly desk, super clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Mickael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lai

Stayed 2 nights in Jan 2025

4/10 Poor

jeanette

Disliked: Staff & service, property conditions & facilities, room comfort

BAD-disappointing

this is not a 4 star hotel ! Thou renovated the cheapest way the room had only 1 chair-there was only one bedside table-no bedside lights- only lightswitch outside the bed-no toiletpaper holder in bathroom-a safe on the floor basically unaccessable -no milk-cheapest bed and furniture-no suitcase table
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable nights stay for our family
Stayed 1 night in Jan 2025

8/10 Good

Steph

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book to stay here again and aslo recommend this place to others
Stayed 2 nights in Jan 2025

6/10 Okay

Kim

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Booked four people. 2 A 2 c. Yet room only provided amenities for 2. Beds didn’t have top sheets. Only a rumpled, too small duvet atop a too short bottom sheet that didn’t tuck in all the way around, instead of a nice fitted sheet. Pillows huge and hard. Could not sleep with it. Freezing room. Aircon on 16 and only option was dehumidify or fan, no heat option. Staff were still cleaning same rooms when we arrived and when we returned all the mess still in the hallway. Entrance is cold, clinical and the business is confusing. Reception is the restaurant. At 4pm all the chairs are on top of the tables. It looks dark, and more like a top 10 holiday park counter and with junk for sale. Floors are rock hard and our grandson rolled out of the bed during the night and hit the floor hard. No beds against any walls. I gave this place a 3 because we paid 226 which gave us a place to stay.
Stayed 1 night in Jan 2025