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Saint Martin

1.0 out of 5.0

Recent guest reviews

We only had to stay here one night, thankfully. I had to book this hotel online at the last minute, and there's a reason they still had rooms available. The walls are paper-thin. The staff told us we were getting their "best" room, but we soon learned this was sarcasm. The electrical sockets were falling out of the walls. The bedside light flickered on and off. There were no towels for a shower (not that I'd step foot in that dirty thing). There was a loud group of teenagers who ran screaming through the halls for hours. Any time anyone walked by our door or opened their door, ours would rattle as if someone were trying to get in. The bed squeaked and was very uncomfortable. The pillows were awful, clearly very old. There was a sign on the door with the minimum and maximum amounts to be charged for this room; the max was 75 euros, and I had been charged more than 100. When I asked, the staff (whom I had spoken to in English the night before) insisted they did not understand what I was saying. If you need a hotel near the train station (though this is at least a 15-minute walk), choose somewhere else.

Air conditioner wasn't working and it was too hot to sleep comfortably. The shower leaked on floor and bathroom was dirty. One of the beds had broken springs so you sunk into bed and hard to sleep. It was close to subway and train station which was good. I would not stay at this hotel again.

First time to Rome with my daughter. We were looking for a bargain in a city where it's hard to find bargains and the Tre Stelle delivered. The front desk clerks were very friendly and helpful and the free breakfast was great and served with a smile. The location (near Termini) was perfect since we used the metro to go everywhere. Having a grocery store and bank (with ATM) directly across the street was a bonus. Rooms were very clean -- no complaints. We would go back to Tre Stelle.

This hotel wasn't so terrible that I had to change mid trip, but I wouldn't stay here again. There was mold in the bathroom, the paint was peeling off the walls, and it smelled musty. It's true that it's close to the metro and buses, but I would rather have had to travel a little farther and be in a more comfortable place.

its close to Roma Termini! since we were using a railpass for day trips to pisa, florence, naples& pompei. It was the cheapest Hotel we could find in rome, the breakfast was juice, coffe and a croissant, like most italian hotels and the rooms were not pretty but they were clean, and the beds were big. The staff was also really funny and nice with us so id say tre stelle!

Pro: Cost, close to subway, great restaurants, safe area, clean sheets, good free european breakfast, comfortable bed, never got anything stolen from room. CONS: run down interior and exterior, tv broken, smells like mildew and cigarettes, poor sound insulation, no in room safe, shower unuseable due to boiling hot water only came out of it (never fixed but can be mitigated by running the shower till the hot water runs out) So basically the mixed reviews are all correct. If you want a cheap hotel and can stay at a youth hostel level hotel, this hotel is fine. If you are expecting a 2 or 3 star hotel, you will be disappointed.

very small shower space,not clean

It was misrepresented in the photos, the staff was rude, and the "FREE" breakfast was a prepackaged plain danish. Do yourself a favor and stay elsewhere.

Much worse than expected; Photos were completely different from what was on offer!

This hotel was nice. The staff were friendly and helpful. After reading several reviews, we were concerned about what we'd find, but we were pleasantly surprised. The elevator is tiny, but we got two people, two suitcases and two carry-ons in at once. The location is excellent. The room was clean. You could spend more and have more luxury, but this was completely fine and left us more money to have fun in Rome.

STAY AWAY!!!!When I arrived in Rome and checked in at the hotel, it looked NOTHING like the photos on the website. The hotel is in a development with another hotel and it was CLEAR that the photos online were of the much nicer hotel NOT where I was staying. We were put in a room, that had holes in the walls, blood on the coverlets, missing light bulbs, a broken shower door, and a bathroom that was covered in black mold and there wasn't even a phone in the room.[...] when we asked the front desk she said there was no phone for public use, another room mysteriously opened up which was only slightly better than the first. Upon waking the next morning I tried to take a shower and there was NO hot water, not even warm water. After asking the front desk they stated that they were trying to fix the problem and it would be fixed that afternoon. We did not have hot water for the NEXT THREE DAYS!!!! and then one morning we awoke to NO water at all and they didn't fix the problem until the evening!!!We then headed to breakfast, which although I paid for breakfast in our package price, the hotel REFUSED to give us the breakfast we paid for and stated they NEVER include breakfast in their prices. Not only did they not include breakfast, they were charging 5 Euro per person to eat at the hotel.You would be better off sleeping in the streets…I wish I could have given the hotel NEGATIVE STARS.I have stayed at many local hotels in Europe and while our standards may be diffrent from theirs this hotel was just plain unsanitary and the hotel staff were generally rude and incredibly unhelpful.STAY AWAY!!!

The Hotel is clean and staffs are friendly and helpful.

The receptionist was nice, although he was not able to locate our reservations, he gave us our room anyway. There was nothing bad about this hotel, it's just a basic room for a decent price near the Roma Termini station. There is also parking outside as well.

This was a very very bad hotel. The location was super since it is very close to the Termini station. The rooms are very very small. The shower door was broken. The TV was not working and was one of those 12" ones. The description said internet but there was no internet. The hotel staff is not very helpful telling you where to go what to do!

First, they were not informed that I had canceled one night.. through Orbitz, a week earlier.. I WOULD APRECIATE IF YOU CHECK AND DELETE CHARGES !!! SECOND.. they did not relay any telephone messages to me, they did not inform me when a guest arrived to see me and it took one day to realise the telephone was broken. The room, and location were excellent for a budget traveler.

I would not recommend this hotel to anyone. Upon entering the room the smell of smoke was over powering and the solution of the hotel staff was to spray air freshner that smelled even worse. Our reservation was for a non-smoking room and we were told the hotel was completely full and they would not transfer us. The door on the shower was broken so you couldn't even close it, there was no A/C and the breakfast was less than desirable. Overall very dumpy and not a place I will go back to.

This hotel is not at all what it as represented to be on the Orbitz website. My wife and I stayed at many three star hotels on our recent trip to Italy. Tre Stelle was the worst by far even though it was one of the more expensive ones. By comparison it probably rates a one star hotel. It was so bad we checked out after one night and found another hotel. After check in we took the elevator up to our floor. The elevator stops at landings on the stairwell either a flight of stairs above or below where your room is, difficult to manage if you have several bags. The hallways are dark; lights only stay on for about a minute so be quick to get your key in the lock or it is very dark. We went to the room and it looked to be in disrepair. The toilet seat had a big crack in it the walls had foot prints and scuff marks on them, etc. the first thing my wife did was pull the bedspread off to check for bed bugs. There were no bed bugs but there were big holes in the blankets. We went back down to the front desk and told them our room was unacceptable. They showed us a couple of other rooms and they had the same problems, holes in the blankets, and footprints on the walls, one had a cracked shower enclosure. These rooms were also unacceptable, but it was late and we needed a place to stay for the night so we moved to one of the other rooms we were shown (the one without the cracked shower enclosure) because it had a double bed, which we wanted, instead of two singles we were given at check in. We told the manager we would be checking out in the morning and not staying for the second night we booked. He offered to show us more rooms in the morning. The room we stayed in was noisy. The wall right next to the bed was the bathroom for the room next door. You could hear everything, it was very loud when the toilet was flushed or when someone was in the shower. The continental breakfast in the morning was just a sweet roll and coffee. Every other place we stayed in had a large spread for breakfast. This breakfast was very disappointing. After breakfast we told the hotel we would be checking out and not staying the last night. We found another three star hotel and had a wonderful stay, just like the other three star hotels we stayed on during our trip. I would stay away from Tre Stelle hotel; it is not a three star hotel by any stretch of the imagination. You can do much better.

My closet is bigger that this room was. Absolutely not a 3 star Area around hotel a little sketchy, too No internet No elevator to all the floors No air conditioning. Bathroom shower didn't drain. Walls were cracked I stayed in a hostel in Berlin that was MUCH better. Stay near the Vatican for a safer atmosphere for a single traveler.

nice staff good coffee good rolls

Via S. Martino della Battaglia, 11 Rome RM

Hotel highlights

  • Walking distance to Teatro dell'Opera di Roma
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Teatro dell'Opera di Roma is a short stroll from Saint Martin, and other popular attractions like Basilica di Santa Maria Maggiore are within a mile (2 km). This 65-room hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's also close to St. Peter's Basilica and Borghese Gallery.


Dining

Free continental breakfast is served each morning from 7:00 AM to 9:30 AM. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, and bidets.


Property features

At Saint Martin, guests have access to free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available on request) for EUR 35 per vehicle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage.

Room options

Double Room Single Use

Queen 1 | Sleeps 2

Double Room

Full 1 | Twin 2 | Sleeps 3

Triple Room

Twin 3 | Full 1 | Sleeps 4

Quadruple Room

Full 1 | Sleeps 5

Guest reviews for Saint Martin

Couples (7) Family (6) Other (5) Friends (1)
1

awful hotel!

Couples

We only had to stay here one night, thankfully. I had to book this hotel online at the last minute, and there's a reason they still had rooms available. The walls are paper-thin. The staff told us we were getting their "best" room, but we soon learned this was sarcasm. The electrical sockets were falling out of the walls. The bedside light flickered on and off. There were no towels for a shower (not that I'd step foot in that dirty thing). There was a loud group of teenagers who ran screaming through the halls for hours. Any time anyone walked by our door or opened their door, ours would rattle as if someone were trying to get in. The bed squeaked and was very uncomfortable. The pillows were awful, clearly very old. There was a sign on the door with the minimum and maximum amounts to be charged for this room; the max was 75 euros, and I had been charged more than 100. When I asked, the staff (whom I had spoken to in English the night before) insisted they did not understand what I was saying. If you need a hotel near the train station (though this is at least a 15-minute walk), choose somewhere else.

By on Oct 22, 2012

2

dissappointing stay

Couples

Air conditioner wasn't working and it was too hot to sleep comfortably. The shower leaked on floor and bathroom was dirty. One of the beds had broken springs so you sunk into bed and hard to sleep. It was close to subway and train station which was good. I would not stay at this hotel again.

By on Sep 15, 2011

4

great price -- great location

Families

First time to Rome with my daughter. We were looking for a bargain in a city where it's hard to find bargains and the Tre Stelle delivered. The front desk clerks were very friendly and helpful and the free breakfast was great and served with a smile. The location (near Termini) was perfect since we used the metro to go everywhere. Having a grocery store and bank (with ATM) directly across the street was a bonus. Rooms were very clean -- no complaints. We would go back to Tre Stelle.

By on Jun 20, 2011

1

wouldn't stay here again

Singles

This hotel wasn't so terrible that I had to change mid trip, but I wouldn't stay here again. There was mold in the bathroom, the paint was peeling off the walls, and it smelled musty. It's true that it's close to the metro and buses, but I would rather have had to travel a little farther and be in a more comfortable place.

By on Jun 6, 2011

3

three stars?

Families

its close to Roma Termini! since we were using a railpass for day trips to pisa, florence, naples& pompei. It was the cheapest Hotel we could find in rome, the breakfast was juice, coffe and a croissant, like most italian hotels and the rooms were not pretty but they were clean, and the beds were big. The staff was also really funny and nice with us so id say tre stelle!

By on Apr 27, 2011

2

tre strelle is like a hostel

Families

Pro: Cost, close to subway, great restaurants, safe area, clean sheets, good free european breakfast, comfortable bed, never got anything stolen from room. CONS: run down interior and exterior, tv broken, smells like mildew and cigarettes, poor sound insulation, no in room safe, shower unuseable due to boiling hot water only came out of it (never fixed but can be mitigated by running the shower till the hot water runs out) So basically the mixed reviews are all correct. If you want a cheap hotel and can stay at a youth hostel level hotel, this hotel is fine. If you are expecting a 2 or 3 star hotel, you will be disappointed.

By on Mar 30, 2011

2

hotel,tree stella,rome,italy

Families

very small shower space,not clean

By on Oct 3, 2010

1

disgusting

Singles

It was misrepresented in the photos, the staff was rude, and the "FREE" breakfast was a prepackaged plain danish. Do yourself a favor and stay elsewhere.

By on Mar 28, 2010

1

awful rome experience

Singles

Much worse than expected; Photos were completely different from what was on offer!

By on Mar 25, 2010

3

better than we expected

Couples

This hotel was nice. The staff were friendly and helpful. After reading several reviews, we were concerned about what we'd find, but we were pleasantly surprised. The elevator is tiny, but we got two people, two suitcases and two carry-ons in at once. The location is excellent. The room was clean. You could spend more and have more luxury, but this was completely fine and left us more money to have fun in Rome.

By on Nov 29, 2009