Champagne Palace Hotel

This Hotel is not your regular american hotel. Rooms are ok. Hotel is only good for sleeping if you are not planing to stay in your room all day this hotel is perfect for you. Is outdated for sure but if you reslly wants a 4-5 star hotel this will not be for you. Staff are super professionals and very helpful. In our room the AC worked perfectly. The bathroom was specious but the shower is very very tiny and we mean tiiiiiNyyyy. Beds are twins push together to convert it to a to a full bed each bed was comfortable. This hotel location is superb short walking distance from the Termini Roma where a 20 minutes train ride to the aiport, plus is the main terminal to access anywhere. All attractions are well within walking distance. Wifi only in the lobby area wich is very small. Breakfast well we choose to go out for that the food was not appealing. Other than that is good for the price.

Great value, easy to get to from the train station. The hotel is a little dated, but that's something that adds to it's charm. It's not the same as an American 4star hotel, but when you visit Rome you should only really be using the hotel to sleep in, and for that it's perfect. The staff are great, really helpful and very pleasant. It's a great place to stay for Value and location.

Read the reviews on here before I went and wasn't sure what to expect. The hotel is rated as four star and probably was 20 years ago. Unfortunately it hasn't been maintained to that standard. Several things wrong light bulbs hanging from wires in corridor, a big hole in the ceiling, a banister missing from the stairs, toilet wasn't very clean, fan in the room didn't seem to kick out cold air so we had to leave the Windows open and being a city it makes it noisy. When we arrived we had to pay a 36euro tax which I knew about. I gave the man on reception 40 Euro and only got 2 Euro change. The safe in the room couldn't be set as the battery was low. When we mentioned it to the man at reception he said it would be done the next day. It never got done. Breakfast room was lovely and breakfast was pleasant although the man doing breakfast didn't seem to smile. The hotel is in a good location for trains, buses and the sights with plenty of restaurants close by. Although I wouldn't rate it as four star it was suitable for my needs and probably acceptable for what we paid. If you are looking for a four star hotel there are lots of others in the same area.

Only problem we has was free wifi was slower at times when one staff member was streaming to his ipad. Otherwise great value hotel. Stairs to lobby from street, but elevator to other floors from there. Nice view over Rome rooftops from breakfast room.Good continental breakfast - not just cake. Would stay there again.

Firstly make sure the taxi drivers drops you at the correct hotel champagne (ours didn't) on arrival there is an sign running down the side of the building with the hotel name on it. The entrance is at the side. Like all buildings in Rome from the outside it looks tired and worn and one wonders how long tourists will continue to flock to this wonderful city. On arrival there is a small flight of stairs and automatic sliding doors and reception is to the right. The staff at reception are very helpful and check in is quick and easy. We checked in at 0945 am. The hotel itself has had its hey day and you can see that in its day it would of been a top hotel, it would be interesting to see a review from 20/30 years ago. I suspect it was one of those hotels that us mere mortals could not afford. However those days are long gone. The hotel is situated on a very noisy road which means you can't have the window open at night. There are no bars in the hotel that are staffed and therefore you cannot get a drink at the hotel. The breakfast room is on the 7th floor accessible via a dilapidated lift. The breakfast room itself has some stunning views of Rome and that's about all the good points. It is old, skirting boards are falling off or missing, it's smells of damp and the net curtains have not seen a washing machine in years. On offer for breakfast is a typical continental breakfast ranging from stale rolls, ham, cheese to out of date jam. On the up side there is a coffee machine that's serves Luke warm to cold coffee and Luke warm water for tea. Also on offer are a variety of stale, soft and out of date cereal. This is, of course all dependant on the breakfast man turning up on time. Which invariably he didn't. Breakfast is served from 7am-10am (ish). The hotel rooms are good our bed was not comfortable, nothing wrong with the mattress, it just wasn't for us. There are no tea or coffee making facilities in the room and you are not allowed to take tea or coffee from the breakfast room to your room. I tried and from the reaction I got from the breakfast room man you'd of thought I'd just murdered his children. There is a safe in the room which is free to use. You set your own code and it's easy to use. The bathroom leaves a lot to be desired there was no plug for the sink and the shower had half a door and a shower curtain. Presumably the other half of the door got broken at some point and was replaced by a curtain. The rooms are cleaned everyday and over many years they have clearly been using the wrong cleaning products in the bathroom as it has left bleach type stains all over the marble. In our sink was a small bar of soap stuck in the plug hole ! Overall I wouldn't stay here again and the next time we come to Rome we would def pay a bit extra and get a better hotel. We booked through the British Airways website hotel + flight and will def be writing to BA regarding this hotel.

Went as part of a contiki trip, did not expect much too much, but I adored it! The mirrors in the entrance made my day every time arrived back at the hotel! And since it was summer, Rome was scorching, but the hotel was our oasis. We slept too late to have breakfast, (we slept into the early afternoon to be honest), so I can't judge that. But the rooms were lovely and gorgeous, those mirrors on the cupboards gosh! Exquisite. It was a bit dated the hotel, but to me that honestly added to the charm of the place, I loved it. The staff were incredible! Dealing with the bunch of contiki kids on our unguided tour of Rome and helping us navigate the city. I couldn't have been happier with the service. Would love to see you again!

Have just returned from a 3 night stay at this lovely Hotel. The staff were lovely, nothing was too much trouble. After reading some of the negative comments on here before we went I was not sure what to expect. The room was perfect, not large but sufficient. The room was clean, the bed was comfortable and the shower was excellent. The Hotel is very well located with good restaurants within walking distance at reasonable costs. The breakfast is a typical continental breakfast, plenty of choice and good quality. Don't be put off by the negative comments, I can only wonder what people expect for a cheap short break. I wouldn't hesitate to recommend.

I was here for an extended visit to Rome recently. I had stayed at this hotel before. I had heard that the hotel was being renovated, but really didn´t see any evidence of this. It was, however, clean and the staff, especially the sweet lady who straightened our room each day were very nice. The location? Well, it ain´t La Dolce Vita. Think more like Mama Roma. I have stayed here and at other hotels nearby. The street folks trying to sell you selfie sticks and quick meals are annoying, but I have never felt unsafe. But it is in a great location for getting around! Termini Station is on the next block. From here, there is a whole flock of buses that go to lots of places in Rome. Likewise, both Metro lines intersect here. So it´s good for getting around, and also relatively easy to find transportation back. And, if you want to take a little side trip to Naples, Pompeii, or anywhere else, the train is right there. Just don´t accept offers of help at the ticket machines. The worst part is the Internet situation. When I stayed before, the management was able to move me to a room on a lower floor that gave Wi-Fi access. Not so this time. I am not as addicted to the telephone as the younger set, but the situation is maddening. There are tons of things one would want to do like check a restaurant menu, make a reservation, check on hours and locations of places to visit and on and on. So if you stay here, don´t get too comfortable in your room, in case you want to check your e-mail, which requires a trip to the lobby, where there is often a pretty healthy crowd. If you aren´t expecting a Hilton or Sheraton, but would prefer a bit of local charm, you might give it a try. I do wish they would correct the Wi-Fi situation, however.

Well, were do i start! the hotel itself was very dirty and old looking, worn out in places. It really needs a complete paint job and not patches of paint over the old paintwork (in differant colours. lol ). The four stars must have fallen out from the sky as this is only really is a two star rating at the most!! they should be made to work harder to hold four stars because they give a real four hotel a bad name if this is the true standard? The staff were okay, not friendly or very helpful but if you asked they would point you the right direction..when we booked our room we read that there would be a mini bar/fridge in our room so i asked the staff were is this mini bar in our room becasue i could not find it..?!?. they were talking to me like i had two -heads!! ; so i replied "is it so small /mini fridge thats why i cant find it.. (only to find out the next day when speaking to another member of staff they had taken in out of the room because it was broken and leaking! but did not bother to follow it up by replacing it before we came. (the left hand just dont know what the right hand is doing)or they just cant be bothered as they know they already have your money banked.. The breakfeast was on the seventh floor, which you could get in an old lift up there. Once there, you really dont mind because you get to see the beautiful views over the city of rome..the only thing that was nice about this location. plus its next to the bus and train stations. if you buy a ticket to go on the train you have to use it within an hour of your purchuse!!! so dont buy tickets the day before to save time.. The poeple severing the breakfast were off putting as they are very unfriendly ... i felt like i was in prision.lol.. the asian man just stares at you and the old women just moans all the time under her breath, the food/breakfast is okay, very limited in choices and they only want you to have one boiled egg per person (if the asian man likes you then you might get more?) but the same old, same old every day.! well, i went on holiday to meet poeple and have a great time and experience which was being damped day by day! our room was never hoovered but everyday they wiped over the bathroom floor and sink and bedroom dressing table, plus changed the towels . we did not realize that it was two young men cleaning our room until the last day of a full week because i had left my suitcase open all week on the floor with all my clean underwear and ladies toileties (you know what i mean) showing. i was pissed off as i feel they should have told us it was men cleaning our room. I washed out my underwear and smimming costume everyday and hung it out in the batheroom and i felt this was an invasion of my privacy. I also felt that the local shop keepers and staff in the hotel were abit racist towards people of colour, the local people/ shop keepers and the staff on the beach did not like us buying anything from the trade people or talking to them outside their shops if they stopped us to sell us things, like beach wraps or swimming suits, which were half the price than in the local shops and markets. i felt this was rude as i have the choice to buy from who i want and everyone there is trying to make a living.. and some without ripping the visitors off!. I felt the staff and local shop keepers were always in a bad mood.. they never smile or happy to see you or even want to be helpful to make your stay pleasant. i got lost one day comming back from the beach so i asked a police officer outside the local tube station for directions, he was very unhelp and rude in his manner of relpy "I dont speak english" he said to me and turned away and walked off. I would never go back to rome again, even if they paid me.