Skip to main content
Beginning of main content

Holiday Inn Austin

3.0 out of 5.0

Recent guest reviews

In town for softball tourney. Was pleased with our stay.

Simple rooms but seemed clean! Has a decent pool area, restaurant on site with music on the weekends and the hotel located in a good area. It was very comfy with friendly staff. They are very dig friendly! :)

The room was nice and spacious. Unfortunately, the bed linens did not fit the king bed, more a double. It would have been very difficult for two people to share the blankets.

I stayed for one night and it was great, Clean room and looked well up keep.

Great property for families. We had a quick overnight trip. Nice pool area, kids really enjoyed themselves. Property was clean and staff was friendly. Rooms were comfortable. They did get a little warm during the night even with temp turned down but we had 5 people in the room so it wasn't anything a small travel size fan couldn't fix. Great property, would definitely stay again.

The light went out in some sections of the hotel, including the section I was in. That night I was moved to another room. The next morning I was told I would be credited for that nights charge. I returned home and found the credit was already posted to my account. I would not hasitate to stay there again.

Adequate, but dull. Our room missed being cleaned one day of three. Sports bar was a relief.

No control over noise at pool. Not children yelling but slapping the water with pool toys making annoying slamming noises. Children slamming doors.

Hotel experience was good. No problems with check in, check out or overnite stay.

My room was poolside on the first floor, which I was really excited about. It was convenient to get in and out of via the patio doors. But apparently not very safe for three women to stay alone in. After receiving an upsetting phone call from another hotel guest who whispered into the phone that he "could see you" to my roommate, the front desk seemed unconcerned until the father of one of our friends stepped in. After being told that the police should be called, the front desk did in fact have security escort us to a new room and the police showed up. There was no way for the hotel to trace who had called our room since they had disabled that feature. The police told them to look into enabling that feature as a protective measure for their guests. Their way of making up for the inconvenience of an incident that required the police was a 20 dollar gift certificate for breakfast. Somehow that doesn't make it up to me. Also when I tried to check into the room they informed me that a balance was due, evem though I had paid in full through Orbitz. The live bands in the bar were incredibly loud, and my room was right at the end of the poolside area. Could hear the band until about 1:30 in the morning.

America's lodging places are running out of hot water. NOT HERE! Maybe what is most impt. in overnight accommodations is taking a hot shower. This place has that. I also thought being called after we got to our room by the front desk is a wonderful thought. It was even OK that some teenager had a pool party for his birthday. Maybe all this place needs is one more blanket on the bed when you crank up the a.c. A very friendly check-in person and the manager were amenable. Thank you for the wonderful stay.

Room options

Room, 2 Double Beds, Non Smoking, Poolside (1st Floor)

Full 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, Non Smoking

Full 1 | Queen 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Guest reviews for Holiday Inn Austin

Everyone (3) Business (2) Couples (1) Family (2) Other (1) Friends (2)
4

average hotel. excellent customer service.

Everyone

In town for softball tourney. Was pleased with our stay.

By , from Willmar on Aug 8, 2016

Review comment responded on Jan 1, 1970

Thank you for taking the time to share. Our team will be happy to learn that you found them to have excellent customer service.

4

comfortable hotel!

Everyone

Simple rooms but seemed clean! Has a decent pool area, restaurant on site with music on the weekends and the hotel located in a good area. It was very comfy with friendly staff. They are very dig friendly! :)

By on Mar 23, 2016

Review comment responded on May 8, 2016

Wonderful to read! Thank you for sharing.

3

nice size room.

Everyone

The room was nice and spacious. Unfortunately, the bed linens did not fit the king bed, more a double. It would have been very difficult for two people to share the blankets.

By , from MN on Mar 7, 2016

Review comment responded on Mar 12, 2016

Thank you for sharing. I am sorry to learn that we did not have the correct linens on your bed. We will share this with or entire team so we can work to prevent that from happening again. Thank you

4

great hotel

BusinessTravelers

I stayed for one night and it was great, Clean room and looked well up keep.

By on May 26, 2014

4

convenient for families

Families

Great property for families. We had a quick overnight trip. Nice pool area, kids really enjoyed themselves. Property was clean and staff was friendly. Rooms were comfortable. They did get a little warm during the night even with temp turned down but we had 5 people in the room so it wasn't anything a small travel size fan couldn't fix. Great property, would definitely stay again.

By on Feb 13, 2012

4

service

Singles

The light went out in some sections of the hotel, including the section I was in. That night I was moved to another room. The next morning I was told I would be credited for that nights charge. I returned home and found the credit was already posted to my account. I would not hasitate to stay there again.

By on Nov 2, 2011

3

it was adequate for our needs.

Couples

Adequate, but dull. Our room missed being cleaned one day of three. Sports bar was a relief.

By on Sep 26, 2010

3

mmmm

BusinessTravelers

No control over noise at pool. Not children yelling but slapping the water with pool toys making annoying slamming noises. Children slamming doors.

By on Jul 17, 2010

4

hotel stay

GetawayWithFriends

Hotel experience was good. No problems with check in, check out or overnite stay.

By on Nov 30, 2009

1

holiday inn

GetawayWithFriends

My room was poolside on the first floor, which I was really excited about. It was convenient to get in and out of via the patio doors. But apparently not very safe for three women to stay alone in. After receiving an upsetting phone call from another hotel guest who whispered into the phone that he "could see you" to my roommate, the front desk seemed unconcerned until the father of one of our friends stepped in. After being told that the police should be called, the front desk did in fact have security escort us to a new room and the police showed up. There was no way for the hotel to trace who had called our room since they had disabled that feature. The police told them to look into enabling that feature as a protective measure for their guests. Their way of making up for the inconvenience of an incident that required the police was a 20 dollar gift certificate for breakfast. Somehow that doesn't make it up to me. Also when I tried to check into the room they informed me that a balance was due, evem though I had paid in full through Orbitz. The live bands in the bar were incredibly loud, and my room was right at the end of the poolside area. Could hear the band until about 1:30 in the morning.

By on Sep 27, 2009