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Hotel Portucali

Property class: 3

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Photo gallery for Hotel Portucali

A multi-story hotel with a sign reading "Portucali Hotel." It features multiple balconies, air conditioning units, and a parking area with several cars.
The entrance to the Portugal Hotel with a sign above the entrance.
A hotel room with three single beds, wooden flooring, and bedside lamps.
A hotel lobby with a reception desk, a fire extinguisher, a potted plant, and a staircase.
A glass-enclosed shower stall with a white tiled wall and a blue-tiled shower area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida Caramuru, 399, Jardim Sumaré, Ribeirão Preto, SP, 14030-010
  • Place, Parque Ecologico Maurilio Biagi
    ‪8 min walk‬
  • Place, Pedro II Theater
    ‪18 min walk‬
  • Place, Ribeirao Preto Convention Center
    ‪18 min walk‬
  • Airport, Leite Lopes Airport (RAO)
    ‪19 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a wooden wardrobe, a bedside table with a lamp, and a framed picture on the wall.

Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Non Smoking

A neatly made bed with white linens, a bedside table with a lamp, a small drawer, and a wooden wardrobe.

Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds, Non Smoking

A hotel room with three single beds, wooden headboards, bedside tables with lamps, and a wooden floor.

Triple Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Multiple Beds, Non Smoking

A hotel room with four single beds, wooden flooring, bedside tables with lamps, and a wooden headboard.

Quadruple Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a wardrobe.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Ribeirão Preto

Located in Jardim Sumare, Hotel Portucali is within a 10-minute stroll of sights such as Hospital São Paulo and Parque Ecologico Maurilio Biagi. This 33-room, 3-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Parque Ecologico Maurilio Biagi - 8 min walk - 0.5 miles
  • Ribeirao Preto Metropolitan Cathedral - 13 min walk - 0.7 miles
  • Santa Ursula Shopping Center - 16 min walk - 0.9 miles
  • Pedro II Theater - 18 min walk - 1.0 mile
  • Ribeirao Preto Convention Center - 18 min walk - 1.0 mile

Getting around

  • Leite Lopes Airport (RAO) - 28 min drive

Restaurants

  • ‪Pub Prime - ‬8 min walk
  • ‪Restaurante Éden - ‬13 min walk
  • ‪Mabruk Arabian Food - ‬9 min walk
  • ‪World Wine - ‬8 min walk
  • ‪Via Luce - ‬5 min walk

About this property

Hotel Portucali

Guests of Hotel Portucali enjoy free WiFi in public areas, meeting rooms, and laundry facilities. Self parking is available for BRL 15 per night. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a banquet hall and a TV in a common area.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include refrigerators, minibars, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 15 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: BRL 20 for adults and BRL 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 20 per pet, per night

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for BRL 20 per night
  • Cribs/infant beds are available for BRL 20 per night

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 20 for adults and BRL 20 for children
  • Self parking fee: BRL 15 per night
  • Pet fee: BRL 20 per pet, per night
  • Crib (infant bed) fee: BRL 20 per night
  • Rollaway bed fee: BRL 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Portucali Ribeirao Preto
Portucali Ribeirao Preto
Hotel Portucali Hotel
Hotel Portucali Ribeirão Preto
Hotel Portucali Hotel Ribeirão Preto

Frequently asked questions

Is free cancellation available at Hotel Portucali?

Hotel Portucali offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Portucali?

This hotel is situated in Jardim Sumare within a short 9-minute walk of Parque Ecologico Maurilio Biagi and also 15 minutes on foot from Rua General Osório. You'll also find Santa Ursula Shopping Center and Pedro II Theater less than a mile away.

Is parking available on site at Hotel Portucali?

Yes, parking is offered for BRL 15 per night.

Does Hotel Portucali feature a casino?

No, Hotel Portucali doesn't have a casino.

Will I find an indoor pool at Hotel Portucali?

No, there is no indoor pool at this hotel.

Is Hotel Portucali a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a minibar as well as a restaurant.

Does Hotel Portucali have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portucali have a restaurant with a breakfast menu?

Yes, Hotel Portucali serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Portucali allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Portucali for a fee of BRL 20 per pet, per night.

Does Hotel Portucali have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Portucali?

The closest major airport to Hotel Portucali is Leite Lopes Airport (RAO), which is 6.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Portucali?

No, there aren't any guestrooms at Hotel Portucali that offer a balcony.

Hotel Portucali Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 31 out of 82 reviews
Rating 8 - Good. 24 out of 82 reviews
Rating 6 - Okay. 19 out of 82 reviews
Rating 4 - Poor. 5 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim, tudo tranquilo!
Stayed 1 night in May 2026
Verified review

8/10 Good

Quarto limpo, equipe muito gentil e um bom café da manhã
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O quarto estava impecavel a localização é ótima.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel muito simples, quarto limpo porém a rouparia precisa ser toda renovada! Café da manhã bom, mas o hotel à primeira vista não agrada.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Profissionais muito gentis. Falta estacionamento.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso...a equipe sempre prestativa.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Atendimento muito bom.

O atendimento em geral foi muito bom,o que deixou a desejar foi o estacionamento.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Para uma noite razoável, a equipe de limpeza faz muito barulho logo cedo.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nossa estadia foi muito boa. O hotel atendeu perfeitamente as nossas necessidades.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bacaninha

Bacana, mas os próprios funcionários são barulhentos. No primeiro andar dá pra ouvir as risadas e conversas na recepção.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo-benefício

A estadia estava de aocrdo com nossas necessidades, custo-bebefício muito bom.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precisa de melhorias estruturais - pintura int/ext

Quarto com forte odor --- predio bastante desgastado - elevador com barulho constante > chega a incomodar no quarto - estacionamento pago a parte.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, ótimo atendimento e acomodação.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu às nossas espectativas.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Boa estadia, boa limpeza, bom cafe da manha, gostei bastante!
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo

Quando cheguei me colocaram num quarto cama quebrada e televisão não mudava , aí reclamei na hora me mudaram de quarto me colocaram em outra que não tinha mesinha cama semi quebrada colchão molhe encardido nem podia se mexer direto o ar condicionado nem pazinha tinha para controlar vento dele , quando vi no site falava. que aceitam animal e não fala que compram a parte cheguei fiz chekin paguei a estadia e extra do pet , peguei estadia dois dias fiquei um dia e meio quando fui embora deixei a chave recepção perguntei se estava tudo certo a moça disse ok até aí beleza quando foi meio dia no outro dia uma meio dia moca perguntou se ia renovar a estadia eu disse que não é nem estava mais lá que já tinha finalizado minha estadia aí ela disse que tinha ficado valor de pagar de $20 do pet afff sendo que finalizei fui embora e quiseram me chamar zap para pagar aff são muito desogarnizado ..a única coisa que semi salvou foi casa da manhã que criança gostaram
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O hotel teria que melhorar em alguns pontos ainda. Pagar estacionamento eu achei um absurdo sendo que não foi me passado isso nem pelo hotéis.com. Paguei 2 dias dos meus 2 pets tbm e não foi me informado isso com antecedência. Acho q teria q melhorar isso.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Experiência ruim

Limpeza péssima, recepcionista fuma, poucos usam máscaras, pão dormido no café da manhã. Não me hospedo nunca mais e não vc recomendo.
Stayed 8 nights in Jan 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

aceitável, mas não para família

Apesar de anunciar estacionamento, o mesmo não tem capacidade para carros de todos os hóspedes e assim os alguns carros ficam na rua, em frente ao hotel. Mesmo assim é cobrada uma taxa extra de estacionamento. O café da manhã é suficiente, entretanto o valor pago é um pouco acima da realidade.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Satisfeita

Ótimo atendimento, higuene e conservação, tuso muito limpo e perfumado suavimente. Recomento
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Satisfeita

Minha viagem foi por mutivo de saúde, mas foi muito bem recebida, acolhida, as condições de acomodações, muito bem cuidada, tudo muito perfumado de forma suave e bem agradável. Obrigada pela estadia e pelo otimo atendimento, Recomendo
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Instalações depreciadas.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noite tranquila

Hotel bom, preço justo para boa estadia. Recepcionista da noite muito atencioso e educado. Quarto de bom tamanho e hotel com boa localização.
Stayed 2 nights in May 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CUSTO X BENEFÍCIO

Muito bom, hotel acolhedor com boa estrutura e funcionários bem atenciosos. Custo beneficio muito satisfatório.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

poderia ser melhor

ficou um pouco a desejar, pois não tinha papel higiênico no banheiro , tive que solicitar na recepção. E tb não tinha toalhas de rosto
Stayed 2 nights in Jan 2020