See all properties

Familotel Kaiserhof

4.0 star property
All-inclusive ski-in/ski-out fun near Sonnalmlift

Choose dates to view prices

Photo gallery for Familotel Kaiserhof

Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
View from property
Indoor pool, outdoor pool, sun loungers
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Gym
  • Laundry
  • Housekeeping
  • Pool

Explore the area

Map
Nr 78, Berwang, Tirol, 6622
  • Sonnalmlift
    ‪6 min walk‬
  • Sonnalm Ski Lift
    ‪6 min walk‬
  • Highline 179
    ‪13 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪71 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Balcony

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Berwang

Familotel Kaiserhof places you within a 10-minute stroll of popular attractions such as Sonnalmlift and Sonnalm Ski Lift. This 85-room, 4-star hotel has ski-in/ski-out access, a full-service spa, and 2 restaurants.

What's nearby

  • Sonnalmlift - 6 min walk - 0.4 miles
  • Sonnalm Ski Lift - 6 min walk - 0.4 miles
  • Ehrenberg Castle Ruins - 13 min drive - 9.6 miles
  • Highline 179 - 13 min drive - 9.8 miles
  • Neuschwanstein Castle - 38 min drive - 27.8 miles

Getting around

  • Berwang Bichlbach Station - 6 min drive
  • Kranebitten Airport (INN) - 66 min drive

Restaurants

  • ‪Landgasthaus Post - ‬6 min drive
  • ‪Bergbahnen Berwang - Gondelfrühstück - ‬4 min walk
  • ‪Restaurant 1928 - ‬7 min walk
  • ‪Pizzeria San Marco - ‬5 min drive
  • ‪Gasthaus Kaminstube - ‬3 min walk

About this property

Familotel Kaiserhof

All-inclusive ski-in/ski-out fun near Sonnalmlift
Guests of Familotel Kaiserhof have access to ski-in/ski-out access, a full-service spa, and an indoor pool. For transportation, you can make use of an airport shuttle for a fee, as well as a free ski shuttle. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include an outdoor pool, a children's pool, and a gym.
Guests can expect to find TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and children's robes. Other amenities include balconies, sofa beds, and electric kettles. Private bathrooms are not ensuite; change of towels is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Similar properties

Property grounds

Panoramaapart - Alpenapart Singer

  • Outdoor Space
  • Parking available
  • Barbecue grill
  • Microwave
Panoramaapart - Alpenapart Singer

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Renovated entire property - May 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang

Frequently asked questions

Are free cancellation options available at Familotel Kaiserhof?

Familotel Kaiserhof provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Familotel Kaiserhof?

This hotel in Berwang is within a 10-minute walk of Sonnalmlift, Sonnalm Ski Lift, and Sun-Jet. You'll also find Brauni and Moos Ski Lift less than a mile away.

Is there parking available at Familotel Kaiserhof?

No, there isn't parking available at the hotel.

Is there a spa at Familotel Kaiserhof?

Kaiseralm is the hotel's spa and services include deep-tissue massages, sports massages, detox wraps, and hydrotherapy.

Does Familotel Kaiserhof have a casino on the premises?

No, Familotel Kaiserhof doesn't have a casino.

Is there an indoor pool at Familotel Kaiserhof?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Familotel Kaiserhof?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Familotel Kaiserhof have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Familotel Kaiserhof have a restaurant with a breakfast menu?

No, Familotel Kaiserhof doesn't have a restaurant that serves breakfast.

Does Familotel Kaiserhof allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Familotel Kaiserhof for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Familotel Kaiserhof?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Familotel Kaiserhof?

Yes, every guestroom at Familotel Kaiserhof comes with a balcony with some featuring mountain views.

Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018

8/10 Good

Ernst, Baden /Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.

8/10 Good

Marco, Limmen

Liked: Cleanliness, staff & service, room comfort

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.

10/10 Excellent

Pietro, Baden-Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.

6/10 Okay

Silvia, Westerwald

Disliked: Cleanliness, property conditions & facilities, room comfort

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.