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Hotel Mercure Créolia Saint-Denis La Réunion

4.0 out of 5.0

Recent guest reviews

We had a great stay here. It is a little far from the city but was perfect for us as we just lounged by the pool all day! The Mercure provided a free shuttle bus for us from the airport. They also let us use the pool and shower facilities after we checked out while waiting for our late evening flight.

The hotel is great and the view of the Indian Ocean magnificient. The restaurant is very good with great curries and various european style items (highly recommend the Thursday night, wood oven cooked, flamkuch). But my room...what to say...dark, smells like humidity, tiny...looking at the floor map...one of the only ones in the hotel looking at the parking lot and the kitchens... Would go again...but not in that room!

Nice room, in range with this hotel brand and quite good otherwise. They do have this brilliant swimming pool with a view and the all city and bay. The rooms are good, the food is good but the pool makes the rest all together better.

A classical Mercure hotel with all what it means: neither bad nor good surprises. The hotel a large swimming pool. View from the rooms on the city and the ocean is nice. The hotel is convenient to reach Saint-Denis airport. Overall, welcoming staff. Easy parking. Service at the restaurant was courteous, but (too) slow. Some room renovation, especially for the bathrooms should be planned.

Good hotel for a business trip in reunion island: good service, good food and a large pool. Highly recommended for a business stay of 3 or 4 days. A bit distant from downtown and may be not a large choice in the menu.

This hotel is a good hotel. Nothing special but nothing bad. I had a big problem with rent a car in hotel but except that nothing else to complain. Food is good although not too much choose if you stay for long time (a week or more) and the hotel is far from the centre if you want to go out for a dinner (unless you have a car). Place is quite, pool is very good and people are nice.

The hotel has a beautiful view over the main town, breakfast is very basic with a limited selection. The rooms are simple, and pretty standard for a Mecure hotel (similar in most places). Over all the hotel is neat, clean and well appointed.

Standards of Mercure hotel, so no big surprise, a bit distant from city center but very nice view on pool and sea. Well sized room and diverse breakfast. Need some refurbishment as lifts, doors and light ( quite old stuff ). Polite staff.

The overall service is average. The food is good. There is a wide variety of choice for breakfast. However, the room is too small with very small shower cabin. There is free wifi everywhere in the hotel.

Exactly what you would expect from an Accor Mercure hotel - nothing to complain about and nothing to rave about. A big characterless concrete building but everything clean, well maintained and in working order. Room comfortable and plenty of hot water in the shower. The staff are friendly and helpful; breakfast is good, lunch very nice. Located up on the hill in the suburbs a long way from the town centre but there is a free shuttle laid on by the hotel and taxis to town are € 12 - €15 each way. We were happy to stay there- no complaints at all.

Room options

Privilege, Room, 1 Double Bed, Balcony, Ocean View

Full 1 | Sleeps 2

Superior Room, 1 Double Bed, Balcony, View

Full 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Privilege, Room, Multiple Beds, Balcony, Sea View

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 604 reviews