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Hotel Mercure Créolia Saint-Denis La Réunion

4.0 out of 5.0

Recent guest reviews

Good hotel for a business trip in reunion island: good service, good food and a large pool. Highly recommended for a business stay of 3 or 4 days. A bit distant from downtown and may be not a large choice in the menu.

This hotel is a good hotel. Nothing special but nothing bad. I had a big problem with rent a car in hotel but except that nothing else to complain. Food is good although not too much choose if you stay for long time (a week or more) and the hotel is far from the centre if you want to go out for a dinner (unless you have a car). Place is quite, pool is very good and people are nice.

The hotel has a beautiful view over the main town, breakfast is very basic with a limited selection. The rooms are simple, and pretty standard for a Mecure hotel (similar in most places). Over all the hotel is neat, clean and well appointed.

Standards of Mercure hotel, so no big surprise, a bit distant from city center but very nice view on pool and sea. Well sized room and diverse breakfast. Need some refurbishment as lifts, doors and light ( quite old stuff ). Polite staff.

The overall service is average. The food is good. There is a wide variety of choice for breakfast. However, the room is too small with very small shower cabin. There is free wifi everywhere in the hotel.

Exactly what you would expect from an Accor Mercure hotel - nothing to complain about and nothing to rave about. A big characterless concrete building but everything clean, well maintained and in working order. Room comfortable and plenty of hot water in the shower. The staff are friendly and helpful; breakfast is good, lunch very nice. Located up on the hill in the suburbs a long way from the town centre but there is a free shuttle laid on by the hotel and taxis to town are € 12 - €15 each way. We were happy to stay there- no complaints at all.

Great week end above Saint Denis, got the feeling you will jump into the Indian Ocean. Stunning view. Excellent dinner, on the terrace along the pool, nice service by Jean Louis and Jeffrey. Congrats to Jeffrey who is deaf and find a nice way to interact with you. Watch out, very large portion, very generous. Breakfast is very good, liked the fresh orange juice that you press yourself. Pool is format XXL, you can train for the next Olympic.

We selected the hotel because it was a known international brand, amidst a selection of local hotels with mostly questionable TripAdvisor reviews. The hotel is situated atop a hill with great, panoramic views. It is difficult to locate without GPS assistance! The building is old. Maintenance seems to be acceptable. The room was adequately appointed with good bedding but the shower (in the bath) leaked copiously onto the floor, despite our best efforts. Service at the front desk and at the bar was excellent. Service at the restaurant was really slow, despite the restaurant not being very busy. [There was a private function in the hotel that seemed to take precedence over the hotel guests... they made lots of noise!]. The food in the restaurant was acceptable, certainly not exceptional. Breakfast had a fairly good selection.

Cold, impersonal,very old rooms, ok for a one night stay but definately not for a has a hospital or dorm feel. It is close to the airport in st Denis, reunion island. It's very expensive and no one speaks english

We had a great deal on the room so it was very worth it. The rooms are ok, big enough for a family of three. The service was as expected for a hotel this range, that is to say, perfect. The continental breakfast was excellent. The outside of the hotel are really nice as well. The hotel restaurant is not cheap but I have to say it was delicious and well served.

14 Rue Du Stade Montgaillard Saint-Denis

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of Natural History Museum, Hotel Mercure Créolia Saint-Denis La Réunion places you within a few miles (5 km) of Jardin de l'Etat. This 107-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Au Petit Marche and Grand Marché are also near this Saint-Denis hotel.


This hotel serves as home to a lobby lounge, along with a restaurant that specializes in French cuisine. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.


All 107 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with cable channels. Hair dryers, safes, and ironing boards are other standard amenities.

Property features

At Hotel Mercure Créolia Saint-Denis La Réunion, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space and a 24-hour business center.

Room options

Privilege, Room, 1 Double Bed, Balcony, Ocean View

Full 1 | Sleeps 2

Superior Room, 1 Double Bed, Balcony, Ocean View

Full 1 | Sleeps 2

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Privilege, Room, Multiple Beds, Balcony, Sea View

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 566 reviews