Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

3.5 star property
Family ski hotel with 2 bars/lounges

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Photo gallery for Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Premium bedding, minibar, in-room safe, desk
2 bars/lounges, poolside bar
Exterior
Meeting facility
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
Vilovacka BB, Resnik, 71240
  • Place, Bosna River Spring
    ‪24 min drive‬
  • Place, Ilidza Thermal Riviera
    ‪24 min drive‬
  • Place, Bosmal City Center
    ‪27 min drive‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪26 min drive‬

Room options

Deluxe Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Villa, Multiple Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 1496 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Double Beds

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Balcony

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior King Room

  • Sleeps 3

Superior Room with 2 Single Beds and Balcony

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Executive Suite, 1 King Bed, Balcony, Mountain View

  • Sleeps 3
  • 1 King Bed

Deluxe Villa, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Junior King Suite, 1 King Size Bed, Balcony

  • Sleeps 3

Deluxe Villa, 2 King Size Beds, 2 Single Beds, 5 Units, Balcony

  • Sleeps 6

Executive Suite, 1 King Bed, Balcony, Mountain View

  • Sleeps 3

About the neighborhood

Resnik

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection places you 10.9 mi (17.5 km) from Franciscan Monastery. This 3.5-star hotel has 64 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Bosna River Spring - 24 min drive - 19.1 miles
  • Ilidza Thermal Riviera - 24 min drive - 19.8 miles
  • Mt. Igman - 25 min drive - 10.6 miles
  • Bosmal City Center - 27 min drive - 24.3 miles
  • Baščaršija Džamija - 32 min drive - 27.5 miles

Getting around

  • Podlugovi Station - 27 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 36 min drive

Restaurants

  • ‪Zovik Grill - ‬9 min drive
  • ‪Caffe Slastičarnica "Željo - ‬7 min drive
  • ‪panna cotta - ‬14 min drive
  • ‪Caffe Bar NO LIMIT - ‬14 min drive
  • ‪Cafe Art - ‬15 min drive

About this property

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

Family ski hotel with 2 bars/lounges
Tarcin Forest Resort & Spa Sarajevo - MGallery Collection features a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 41 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and cable TV. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle up to 100 km
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 180°
  • Forest Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 41 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection.

Property is also known as

Tarcin Forest Resort Sarajevo MGallery Sofitel
Tarcin Forest Resort MGallery Sofitel
Tarcin Forest Sarajevo MGallery Sofitel
Tarcin Forest MGallery Sofitel
Tarcin Forest Resort Sarajevo MGallery Sofitel Resnik
Tarcin Forest Sarajevo MGallery Sofitel Resnik
Hotel Tarcin Forest Resort and Spa Sarajevo MGallery by Sofitel
Tarcin Forest Resort and Spa Sarajevo MGallery by Sofitel Resnik
Tarcin Forest Resort Spa Sarajevo MGallery by Sofitel
Tarcin Forest Resort Sarajevo MGallery Sofitel
Tarcin Forest Sarajevo MGallery Sofitel
Tarcin Forest Resort Spa Sarajevo MGallery by Sofitel
Tarcin Forest Resort and Spa Sarajevo MGallery by Sofitel Hotel
Tarcin Forest Resort and Spa Sarajevo MGallery by Sofitel Resnik

Frequently asked questions

Are free cancellation options available at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

Will I be able to park at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

There is a full-service spa available for guests to enjoy and services include sports massages, couples treatments, and reflexology.

Does Tarcin Forest Resort & Spa Sarajevo - MGallery Collection include a casino at the property?

No, Tarcin Forest Resort & Spa Sarajevo - MGallery Collection doesn't have a casino.

Will I find an indoor pool at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

There are many amenities for couples at this hotel, including an indoor pool and a poolside bar plus some guestrooms feature fireplaces.

Are there hot tubs at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

No, but this hotel does have a steam room.

Does Tarcin Forest Resort & Spa Sarajevo - MGallery Collection have a restaurant that serves breakfast?

Yes, Tarcin Forest Resort & Spa Sarajevo - MGallery Collection serves buffet breakfast for a surcharge each morning at 180°.

Will Tarcin Forest Resort & Spa Sarajevo - MGallery Collection allow pets to stay for free?

No, pets aren't allowed at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection.

Are there connecting rooms at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

The closest major airport to Tarcin Forest Resort & Spa Sarajevo - MGallery Collection is Sarajevo (SJJ-Sarajevo Intl.), which is 20.9 mi away (36 minutes by car).

Can I book a room with a balcony at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection?

Yes, every guestroom at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection comes with a furnished balcony with some featuring garden or resort views.

Does Tarcin Forest Resort & Spa Sarajevo - MGallery Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Tarcin Forest Resort & Spa Sarajevo - MGallery Collection.

Tarcin Forest Resort & Spa Sarajevo - MGallery Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Haris

Luxury hotell with bad isolated rooms

Luxury hotell but the rooms were badly isolated and you hear your neighbors when you want to sleep. Had to call the reception as we we’re hearing the tv from the next room. The spa is just an cold pool and the saunas wasn’t warm enough.
Stayed 1 night in Aug 2025

10/10 Excellent

Eman

Stayed 2 nights in Jul 2025

8/10 Good

Tahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Aurelie

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
There was a wedging at the hotel and therefore no access to the restaurant and we had to order room service which is a shame. The breakfast was not nice (not fresh cakes and only a few options)
Stayed 1 night in Apr 2025

8/10 Good

Sharif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had villa room. Very clean and cosy compared to villas in other countries. Bathroom: i have noticed in eastern europe and central asia they seem to all have the foul drainage smell in all bathrooms. It must be the way drainage is designed. For a 5 star the toiletries wasn't on par. No fans, leave window open 24/7. Toilets have bidets in rooms but not in public areas, no issues with running water. Breakfast: expected alot more for 5 star. It was average. Dinner: excellent food. All dishes were tasty. Mohitoes not expensive. Mensur is the best. Very friendly and welcoming same with all staff. Staff: everyone polite and friendly, however there is always the odd one that dont like their job or not bothered to go that extra mile. For example reluctant to help get rental car or told us when all horse riding places where closed. They have lazy horse ranch 10minutes away which is open every day all year around. I would stay again. Very peacfull and quite. However it is far from city center, mostar and waterfall. Theg have baby horse kids can feed and pet as well as a few goats. Visitied early april 2025. Weather was freezing. Sometimes snow. Started to get warm just before i left. Games area downstairs, not much to do. Pinball machine half worked. They have softplay for kids on ground floor very helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yousef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

abdulaziz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KHALID

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

khalid

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Yazan, Irving

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a must visit and stay in property when you’re in Bosnia
Stayed 1 night in Sep 2023

8/10 Good

Ismar

Stayed 1 night in Feb 2023

4/10 Poor

Ali

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Zeyad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

The best hotel in Bosnia
Stayed 3 nights in Jul 2022

10/10 Excellent

Senada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter wonderland

The hotel has several villas on their grounds, natural beauty surrounded by forest trees, it was magical with white snow. The villas are of a modern design which are built to compliment the forest environment. To top it all off e enjoyed the hotel wellness and spa facility, rich buffet breakfast and friendly ad attentive service.
Stayed 2 nights in Jan 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families with children

The location is amazing in the middle of a forest surrounded by mountains. We spent a wonderful Christmas Eve at the resort. The fitness center is open 24 hours. The outside playground is in the middle of the forest, perfect for children. Overall a wonderful experience. Definitely recommend to families with kids.
Stayed 1 night in Dec 2021

10/10 Excellent

Riham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! the place is amazing and its highly recommended to have massage their. You have to know that there is no Alcohol :( but you can bring your own . . . I didn't know this before going there :)
Stayed 1 night in Dec 2021

4/10 Poor

salah k

Traveled with family
You have to specifically ask them to clean the room You have to specifically ask them for water in the room They Overbrook so they didn't give me the room I asked for when I checked in. They gave me a room of lower standard. They did refund me a night stay though
Stayed 5 nights in Oct 2021

10/10 Excellent

Said

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was excellent , the atmosphere was echo friendly , the room was great, the breakfast was quiet and beautiful scenery
Stayed 1 night in Sep 2021

10/10 Excellent

ABDULAZIZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Saleh ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

Very nice hotel very good staff very good service loved it
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Rooms and bath rooms very poor which need more cleaning and good furnitures and amenities Staff not friendly and helpful Except breakfast waiters Quilty of food need more improvement specially vegetables and fruits And there is no items for dietary people
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2021

8/10 Good

Senada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short drive from the city into the arms of nature

Loved the location, hotel design, facilities it offered, the serenity of the forest, the reception desk staff were fabulous, the spa center staff were extremely polite and helpful, food was excellent. However, we picked the wrong time to go as the hotel had a weekend special for families with 2 children, and children under 12 were there for free and it was extremely noisy as the children were running through the hotel with no parent supervision, loud, screaming, yelling, demanding, whilst both the hotel staff and other guests had to endure it all whilst most of the parents simply assumed the behavior of their children was to be tolerated as they paid for the service. The indoor pool, where it clearly states no jumping was used like a trampoline. The serenity returned Sunday afternoon when most families left the hotel and we purposely stayed back till late to enjoy and reclaim the beauty of the hotel in this serene forest environemnt. Trust me, I am a parent and love children, but when young couples assume that their children can run wild, scream and behave uncultured is "new age" please take us all back to when manners and social behavior were part of child upbringing. Look forward to returning to the hotel, but prior to booking will make sure it is not at a time of their family special.... Seriously, highly recommend the hotel.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Friendly staff.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property that we keep coming back again and again. The level of care that the staff puts into meeting the guest expectations are unmatched. Many times, the director and the manager have personally called me to make sure that all is superb. In terms of amenities, nothing is left to imagination--this truly is a 5-star hotel where you can unwind and relax. From the toiletries and robes to spa services to indoor games to outdoor activities to breakfast buffet, the place is gorgeous and family-friendly. Just tried some of their signature virgin cocktails last time and they were great. My family comes to escape our busy life every chance we get and we are looking forward to another great stay. It has become a home away from home.
Stayed 2 nights in Dec 2019