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Mama Shelter Rennes

4.0 star property
Hotel in Rennes with 3 restaurants and a full-service spa

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Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Restaurant
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Reception
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3 Place de la Trinite, Rennes, FRANCE, 35200
  • Rennes Cathedral
    ‪1 min walk‬
  • Place des Lices
    ‪1 min walk‬
  • Le Couvent des Jacobins
    ‪5 min walk‬
  • Rennes (RNS-Saint-Jacques)
    ‪18 min drive‬

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Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family room, 1 double bed and 1 sofa bed (XXL Mama)

Family room, 1 double bed and 1 sofa bed (XXL Mama) | In-room safe, individually decorated, individually furnished

Family room, 1 double bed and 1 sofa bed (XXL Mama)

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama Twin)

Twin Room, 2 Single Beds (Medium Mama Twin) | In-room safe, individually decorated, individually furnished

Twin Room, 2 Single Beds (Medium Mama Twin)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Rennes

Located in Rennes Centre, Mama Shelter Rennes is next to Rennes Cathedral and Place des Lices. This 119-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Rennes Cathedral - 1 min walk - 0.1 miles
  • Place des Lices - 1 min walk - 0.1 miles
  • Le Couvent des Jacobins - 5 min walk - 0.3 miles
  • Centre Hospitalier Universitaire de Rennes - 19 min walk - 1.0 mile
  • Place de la Gare - 20 min walk - 1.1 miles

Getting around

  • Sainte Anne Station - 5 min walk
  • Pontchaillou Station - 17 min walk
  • Rennes (RNS-Saint-Jacques) - 18 min drive

Restaurants

  • ‪Fox and Friends Pub - ‬1 min walk
  • ‪Delirium café - ‬2 min walk
  • ‪Poney Club - ‬2 min walk
  • ‪Le Scoop - ‬3 min walk
  • ‪La Crêperie Rennaise - ‬3 min walk

About this property

Mama Shelter Rennes

Hotel in Rennes with 3 restaurants and a full-service spa
Guests staying at Mama Shelter Rennes enjoy access to a full-service spa, an indoor pool, and a sauna. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, coffee/tea in a common area, and a banquet hall.
Guests can expect free WiFi and 43-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, phones, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

English, French, German

Similar properties

Restaurant

Le Nemours Rennes

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Room service
8.8 out of 10, Excellent, 643 reviews
The price is $111
includes taxes & fees
$98 per night
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Le Nemours Rennes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Frequently asked questions

Is free cancellation available at Mama Shelter Rennes?

Mama Shelter Rennes offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mama Shelter Rennes?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Rennes on May 4, 2025 start from $98.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mama Shelter Rennes?

This hotel is situated in Rennes Centre, just steps from Rennes Cathedral and Place des Lices, and within a short walk of Le Couvent des Jacobins. You'll also find Le Liberte and Musée de Bretagne less than a mile away.

Is there parking available at Mama Shelter Rennes?

No, there isn't parking available at the hotel.

Is there a spa at Mama Shelter Rennes?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mama Shelter Rennes feature a casino?

No, Mama Shelter Rennes doesn't have a casino.

Will I find an indoor pool at Mama Shelter Rennes?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Mama Shelter Rennes?

There are plenty of amenities for couples at this hotel, including an indoor pool, 4 bars, and 3 restaurants.

Are there hot tubs at Mama Shelter Rennes?

Yes, guests can enjoy a spa tub at this hotel.

Does Mama Shelter Rennes have a restaurant that serves breakfast?

Yes, Mama Shelter Rennes has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mama Shelter Rennes allow pets to stay free of charge?

Yes, cats and dogs stay free at Mama Shelter Rennes and the property also provides food and water bowls.

Does Mama Shelter Rennes have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mama Shelter Rennes?

The closest major airport to Mama Shelter Rennes is Rennes (RNS-Saint-Jacques), which is 6.6 mi away (18 minutes by car).

Are there rooms with balconies at Mama Shelter Rennes?

No, there aren't any guestrooms with balconies at Mama Shelter Rennes.

Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 282 reviews
Rating 8 - Good. 59 out of 282 reviews
Rating 6 - Okay. 17 out of 282 reviews
Rating 4 - Poor. 13 out of 282 reviews
Rating 2 - Terrible. 4 out of 282 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anders

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location and a surprisingly nice Hotel. Very nicely decorated interior and spacious rooms. Great city view from the rooftop restaurant!
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Stayed 1 night in Jan 2025

4/10 Poor

Rachael

Liked: Cleanliness, staff & service
Disliked: Room comfort

Freezing overnight stay

Heater did not work. Asked for help and front desk came In middle of the night to assist and reset heater. Nothing improved and the heater did not work at all! We Couldn’t sleep because it was too cold. We were Exhausted the next day. Otherwise breakfast was wonderful.
Stayed 1 night in Jan 2025

6/10 Okay

Georgette

Liked: Cleanliness
I did not like that the accomodation was very basic, definetly less than a 3* hotel. In the hotel itself the room was very basic more like a 2 strar, no toiletetrie not even a box of tissues. Then when I opened the bathroom door I smelled GAS ( yes like ccoking gas ). When I went to the reception to report I was told that there is NO WAY there is a scent of gas. Eventually the technician came up and he said indeed the smell might come form the extensive work done to enlarge the hotel probably for the pressure on the pipes. As yo can imagine after 18 hours of flying I di not expect such a problem. If possible I request a refund. Thank you! Professor Popa
Stayed 2 nights in Oct 2024

6/10 Okay

Omer

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This is a great hotel for its location and it's modern freshly refurbished state. The hotel provides a great hard product. However, the rooms miss very basic necessities from a 4 star hotel. For example, there is nothing but a bar of soap in the bathroom. This is unacceptable to me - i dont even use bar soaps at all as I don't find them hygienic. We had to share a single bar with my partner and needed to wash our hair with that. This was ridiculous. Also there is no tea coffee making stuff in the room. To relax with a cup of warm tea, you need to go to the bar and drink it after paying 4.5 euros for a cup of hot water. Even worse, there is not even a paper cup or glass cup in the room to drink some water. They left a small bottle of evian water for two people. I'm not sure why but there was a lot of dust in the room which we noticed looking into the lights. I felt congested from the dust each night I slept here. We didnt understand were the dust was coming from because the room was clean. But switching off the ventilation a bit helped a bit on our second and third night. maybe they need to check their ventilation filters. overall, while we really enjoyed the location and modern building/rooms, the basic services that you would expect from simple bed and breakfast hotels were missing. for this reason, we are not pleased with our stay.
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel chain the always offers good location and good staff to make you feel welcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stayed 2 nights in Aug 2024

10/10 Excellent

A R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I signed up for…but that’s life!

I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Stayed 1 night in Aug 2024

10/10 Excellent

Berenice, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca White

Stayed 1 night in Jun 2024

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - would stay again

Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort

Highly Recommend

Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
City Center location
Stayed 3 nights in Dec 2023

8/10 Good

CHarles

Liked: Cleanliness, property conditions & facilities

where is Mama?

Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
Stayed 2 nights in Dec 2023

10/10 Excellent

Pauline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

wei min

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend to anyone staying in Rennes
Stayed 5 nights in Oct 2023

8/10 Good

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.
Stayed 2 nights in Oct 2023